Sales Support Specialist

4 weeks ago

Alpharetta, United States American Honda Motor Full time

Sales Support Specialist - Marine

Location: Alpharetta, GA
Workstyle: Onsite
 

What Makes a Honda, is Who makes a Honda

Honda has a clear vision for the future, and it's a joyful one.  We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. 

At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success.  We strive to be a company which serves as a source of power that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize the joy and freedom of mobility by developing new technologies and an innovative approach to achieve a zero environmental footprint.

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

If your goals and values align with Honda's, we want you to join our team to Bring the Future

About this Position: 

The Sales Support Specialist at Honda Marine is instrumental in facilitating the fulfillment of orders spanning both Dealer and OEM (B2B) customers. This role involves managing a diverse range of orders, from direct dealer orders, manufacture drop shipments, government, and rental sales of Honda Marine outboard products. Serving as the crucial liaison between customers and Honda Marine. This position should demonstrate customer service mindset, high motivation, patience, and the ability to multitask in a dynamic and fast-paced marine industry environment. The Sales Support Specialist collaborates internally and externally to ensure customer satisfaction and engagement with Honda Marine outboard products and services.

Responsibilities include:

  • Sales order entry and management, monitoring customer request dates, scheduled ship dates, and addressing holds on orders for Honda Marine outboard products.
  • Respond to incoming calls and emails related to new inside sales orders, warranty claims, pricing issues, and general inquiries specific to Honda Maine outboard products.
  • Communicate order and account statuses to inside sales managers, sales teams, and customers within the context of Honda Marine outboard products.
  • Interact with internal and external customers in the inside sales context, serving as a key point of contact for the Honda Marine outboard products.
  • Assist inside sales in various tasks directly related to sales and business development on Honda Marine outboard engines.

Who we are seeking:

Required Work Experience:

  • Must have comprehensive SAP abilities
  • 5+ years of customer sales experience
  • 3+ years of SAP experience
  • 3+ years of Salesforce or similar CRM experience

Required Education:

  • Bachelor's degree in Business, Marketing, or related field experience

Desired skills:

  • Strong communication skills
  • Ability to multi-task between different customer types

Additional Position Factors:

  • Workstyle:        Onsite
  • Travel:               None

At Honda, you will play a key role in our journey to become a company that society wants to exist now, and in the future. Your endless curiosity will drive innovation and your courageous spirit will challenge the status quo.  We believe having a workforce made up of diverse thinkers and innovators makes us a better Honda.  Respect for each other and respect for diversity each and every day drives our associates to contribute at the highest level and work effectively in a team environment.  We make the dream of mobility a reality with our innovative and high-quality products. Together, we Bring the Future to our customers, associates, and communities.  We are Honda

What differentiates Honda and makes us an employer of choice?

Total Rewards:

  • Competitive Base Salary
  • Annual Bonus
  • Overtime
  • Industry leading Benefit Plans (Medical, Dental, Vision, Rx)
  • Paid time off, including vacation, paid holidays, sick time, personal days
  • 401K Plan with company match + additional contribution
  • Lifestyle Bonus

Career Growth:

  • Advancement opportunities
  • Career mobility 
  • Education reimbursement for continued learning
  • Training and Development programs

Additional Offerings:

  • Wellbeing program
  • Community service and engagement programs
  • Product programs
  • Free drinks onsite

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. 

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