Inside Sales Specialist
3 weeks ago
Are you seeking to join a rapidly growing employer with a global footprint? Are you looking for a collaborative team environment with ample opportunities for training and development? If so, please continue reading.
We are looking for a highly motivated Inside Sales Customer Service Specialist to join our growing company. This unique role combines the best of both worlds: providing top-notch customer service while contributing to our sales goals.
Hybrid (3 days on-site, 2 days remote)
Responsibilities:
- Respond to inbound customer inquiries via phone, email, and chat in a timely and professional manner
- Understand customer needs and recommend the best products or services to meet their requirements
- Process customer orders accurately and efficiently
- Resolve customer issues promptly and courteously, ensuring high satisfaction
- Maintain and update customer records in our CRM system
- Purchase and sales order processing
Qualifications:
- Minimum 1 year of experience in customer service or sales
- Strong communication and interpersonal skills, both written and verbal
- Excellent listening skills and the ability to understand customer needs
- Proficiency in MS Office Suite (Word, Excel, PowerPoint)
This is a full-time, salaried position that is eligible for performance bonus.
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