Inside Sales Specialist

3 weeks ago


Alpharetta, United States Elite Recruiting Group Full time

Are you seeking to join a rapidly growing employer with a global footprint? Are you looking for a collaborative team environment with ample opportunities for training and development? If so, please continue reading.


We are looking for a highly motivated Inside Sales Customer Service Specialist to join our growing company. This unique role combines the best of both worlds: providing top-notch customer service while contributing to our sales goals.


Hybrid (3 days on-site, 2 days remote)


Responsibilities:


  • Respond to inbound customer inquiries via phone, email, and chat in a timely and professional manner
  • Understand customer needs and recommend the best products or services to meet their requirements
  • Process customer orders accurately and efficiently
  • Resolve customer issues promptly and courteously, ensuring high satisfaction
  • Maintain and update customer records in our CRM system
  • Purchase and sales order processing


Qualifications:


  • Minimum 1 year of experience in customer service or sales
  • Strong communication and interpersonal skills, both written and verbal
  • Excellent listening skills and the ability to understand customer needs
  • Proficiency in MS Office Suite (Word, Excel, PowerPoint)



This is a full-time, salaried position that is eligible for performance bonus.



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