Housing Specialist

1 month ago


Bellingham, United States World Relief Full time
ORGANIZATION SUMMARY:

World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world's greatest problems - disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.

In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.

POSITION SUMMARY:

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered 'yes', to any of the above, World Relief, and millions of people around the world need you.

World Relief is a unique and invigorating place to work. We are looking for talented, ambitious and collaborative people to come alongside our mission, vision and values as we partner with churches to empower the most vulnerable in the world. We hope these resources provide more insight into your hiring journey with us. The Housing and GIK Specialist is in charge of locating, securing, stocking and arranging move-ins to safe, sanitary, and affordable housing for newly arrived refugees. The Specialist will act as a liaison among participants, volunteers, caseworkers and property managers, while maintaining strong relationships with local landlords in order to be aware of current availability. The Specialist will also ensure that refugees have necessary household items and furniture upon move-in by managing donated items and maintaining an up-to-date inventory of these items. Finally, the Specialist will contribute to long-term success for refugee tenants by providing basic financial literacy training and coaching during their first months as renters.

Role & Responsibilities
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Vet, onboard and support host home volunteers who are offering temporary housing to refugees
    • Maintain a current list of active host homes, communicating with them as needed regarding matches with newly-arriving refugees and troubleshooting any problems that arise
    • Locate and secure safe, affordable, permanent housing for newly arrived refugees
    • Coordinate apartment/property viewings, lease signings and move-ins with caseworkers, refugees, volunteers and property managers
    • Provide or coordinate basic financial literacy training to refugee tenants, enabling them to understand how to budget, access bank accounts, and pay bills
    • Advocate for refugee tenants, serving as a cultural broker between landlords and tenants
    • Maintain healthy relationships with existing housing partners and build new relationships with additional landlords
    • Communicate with apartment managers and maintenance staff to ensure that apartments are ready and in appropriately good condition in time for arrivals
    • Set up apartments with the collected household items for new refugee arrivals in a timely fashion
    • Ensure that accurate financial records are kept and all necessary copies are given to caseworkers and the office bookkeeper
    • Maintain and organize storage areas for donated items
    • Maintain accurate records and inventory for donated and purchased household items and furniture
    • Other related tasks as assigned
Knowledge, Skills, & Abilities
    • A desire to serve refugees in support of the mission of World Relief
    • Strong relationship management skills and experience
    • Strong sales and negotiation skills
    • Good communication, customer service and organizational skills
    • Flexibility in schedule and ability to coordinate and prioritize multiple tasks
    • Intermediate computer knowledge, including MS Office and the ability to learn new programs (previous experience with databases desired)
    • Knowledge of a second language preferred, but not required
Requirements
    • Mature and personal Christian faith
    • Committed to the mission, vision, and values of World Relief
    • Desire to serve and empower the Church to impact vulnerable communities
    • Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
    • Experience working in multicultural settings required
    • Ability to multi-task, improvise, schedule and adapt along with changing circumstances
    • Self-motivated worker with the ability to demonstrate initiative and work well as part of a team
    • Ability to work and communicate well with diverse groups of people
    • Ability to lift at least 50 pound multiple times required
    • Valid drivers license, access to a vehicle required


$22.30 - $22.95 an hour

World Relief offers a competitive benefits package (25 hours + per week):

- Medical, Dental, Vision

- Offer 16 company Paid Holidays + 4 additional Personal days per year

- Paid Sick and Vacation Time

- Paid Parental Leave (12 weeks for qualified employees)

- FSAs: Medical & Dependent Care, & Commuter Funding

- Supplemental Life Insurance (employee, spouse, and children)

- Critical Illness, Hospital Indemnity, and Accident insurance policies

- Legal Shield Insurance

World Relief pays 100% for eligible employees:

- Group Term Life (employee, spouse, and children)

- Long Term & Short-term Disability

- Accidental Death and Dismemberment (AD&D)

- Long Distance Travel Insurance

- Employee Assistance Program (EAP)

World Relief - Retirement:

- 401K & Roth

- WR matches up to 4%, then an additional quarter percent up to 10%

- Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year.

World Relief Discounts (Immediately Eligible):

- Verizon

- Pet Insurance through Nationwide

- Home and Auto insurance through Liberty Mutual

- Working Advantage Discount Program

- Active & Fit Gym Membership

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations

• The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.

• Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.

• The employee frequently is required to sit, reach with hands and arms, talk and hear.

WORK ENVIRONMENT:

• General office setting. World Relief also offers hybrid and remote schedules for limited positions.

• Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.

• Year-end archiving activities involve repeated lifting and bending.

• Physical, emotional and intellectual demands

• Equipment used: Employee computer (desktop or laptop), printer, and copier.

• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.

We are proud to be an EEO/AA employer M/F/D/V.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Legal Background in the United States

World Relief is both an equal opportunity employer and a faith-based religious organization.World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person's race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.

In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.

Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief's Statement of Faith.

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