IT Support Specialist/ Tarboro, NC

1 week ago


Charlotte, United States Motion Recruitment Full time
IT Support Specialist

This company is a leading B2B software company dedicated to delivering scalable solutions that drive productivity and growth for clients across industries. We specialize in streamlining business operations with user-friendly platforms, backed by dedicated support and continuous innovation. As trusted partners to our clients, we build lasting relationships that fuel success and set industry standards.

Responsibilities:
  • Install, maintain, and troubleshoot IT systems to ensure reliable operations
  • Re-imaging computers, fax/ printer troubleshooting, MDM, iPhone support
  • Provide end-user support, responding to help desk calls, emails, and technical requests
  • Document, track, and monitor issues for timely resolution
  • Troubleshoot and install Microsoft OS (Windows 7-11), Microsoft Office, and imaging technologies
  • Deploy hardware and provide off-hour support as needed, including remote support

Qualifications:
  • Strong customer service skills with the ability to multitask effectively
  • Basic knowledge of computer hardware, IT systems, and LAN networking
  • Familiarity with iOS and mobile devices
  • Associate's degree in IT or related field, relevant certifications, or equivalent IT experience
  • Minimum 1 year of IT experience, with preference for candidates with certifications
  • Valid driver's license and willingness to travel locally as needed


Posted by: Grace Jackson

Specialization: Technical Support

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