Peer Support Supervisor
3 days ago
Job Title: Peer Support Supervisor/Qualified Professional
Work Hours: 10:30 AM - 5:00 PM, Monday through Thursday
Company Mental Health Day: Fridays (Office Closed)
Company Overview:
The Ship Group Services is dedicated to providing high-quality behavioral health support and community services. We are seeking a dedicated Peer Support Supervisor/Qualified Professional to join our team and lead our Peer Support program. If you have a passion for helping others, strong leadership skills, and meet the qualifications outlined below, we encourage you to apply.
Position Summary:
The Peer Support Supervisor/Qualified Professional will oversee the delivery and quality of mental health services provided by Peer Support Specialists and Paraprofessionals, ensuring compliance with service definitions. This role is responsible for providing leadership, administrative supervision, and clinical support to staff. You will also work closely with clients to ensure they receive the necessary resources and support to promote their well-being and recovery. Occasional travel to meet with clients is required, so reliable transportation is a must. Please note that Fridays are reserved as a mental health day, and our office is closed on that day.
Key Responsibilities:
- Oversee and monitor the performance and service delivery of Peer Support Specialists and Paraprofessionals.
- Provide monthly supervision and document progress according to the established supervision plan.
- Develop and update Person-Centered Plans (PCP) in collaboration with individuals served and their natural supports.
- Ensure compliance with agency policies, service definitions, and state regulations.
- Facilitate team meetings, staff training, and ongoing professional development.
- Monitor service notes for accuracy and adherence to medical necessity.
- Serve as a quality control representative to maintain high standards of care and client satisfaction.
- Develop and implement strategies to address barriers and enhance service delivery.
- Communicate effectively with staff and clients, addressing any concerns or issues promptly.
- Actively participate in scheduled utilization reviews, team meetings, and supervision sessions.
- Complete all required documentation and administrative tasks in a timely manner.
- Submit payroll requests and monitor staff attendance.
- Assist clients with linkage to community resources, support groups, and other services.
- Provide input and leadership for program improvement initiatives.
Job Requirements:
- Must be a Certified Peer Support Specialist with experience working in a behavioral health or substance abuse setting.
- Qualified Professional (QP) status under 10A NCAC 27G .0104 requirements:
- (a) Master’s degree in a human services field with 1 year of post-graduate experience, or
- (b) Bachelor’s degree in a human services field with 2 years of post-bachelors experience, or
- (c) Bachelor’s degree in a field other than human services with 4 years of post-bachelors experience, or
- (d) Certified Prevention Specialist by the NC Addictions Specialist Professional Practice Board.
- Strong leadership and communication skills.
- Ability to work independently and manage multiple priorities effectively.
- Proficiency in Microsoft Office Suite and electronic health record systems.
- Valid driver’s license, reliable transportation, and willingness to travel occasionally within the service area.
- Ability to pass a background check.
- High level of integrity and adherence to confidentiality standards.
- Must provide 3 professional references with contact information.
- Submit a cover letter detailing any potential conflicts of interest.
Compensation and Benefits:
- Health Benefits: Comprehensive health, dental, and vision insurance.
- 401(k) Plan: Retirement savings plan with company match.
- Employee Discounts: Discounts on various services and products.
- Mileage reimbursement for travel.
- Professional development and training opportunities.
- Supportive work environment focused on growth and community impact.
- Four-day work week with Fridays designated as a company mental health day.
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