Patient Coordinator

6 days ago


Los Angeles, United States JobRialto Full time
JOB SUMMARY

• Ability to communicate effectively with co-workers in relaying information in a timely manner.

• Receive all calls in a professional manner.

• Take detailed messages, determine urgency of calls, and forward them to the appropriate staff member.

KEY RESPONSIBILITIES

Communication Skills:

• Ability to communicate effectively with co-workers in relaying information in a timely manner.

• Receive all calls in a professional manner.

• Take detailed messages, determine urgency of calls, and forward them to the appropriate staff member.

Computer Skills:

• Type and proof various documents (e.g., correspondence, reports, charts, minutes of meetings, hospital policies, etc.).

• Create spreadsheets and tables, utilizing functions (formulas) and manipulating the data to retrieve desired information.

• Maintain computer records and files as needed.

• Design, develop and produce PowerPoint presentations for special events or committee meetings.

• Must be able to use business format for letters and assure grammatical accuracy.

Customer Service:

• Greets and assists patients/visitors by providing them with the information needed, contacting appropriate staff members to assist them, or taking messages for the staff.

• Demonstrates outstanding telephone etiquette.

Data Entry & Report Preparation:

• Enters data in a timely manner, ensuring that all information is accurate.

• Prepares reports for committee meetings and other hospital departments/services.

Information Distribution:

• Maintains computer data information accurately and timely.

• Assures confidentiality of information.

Meeting Scheduling:

• Coordinates meeting dates and times with all participants.

• Arranges for conference rooms or other meeting locations, audio-visual equipment, or catering services as needed.

• Attends meetings and types minutes of meetings as requested.

Office Maintenance:

• Completes copying, collating and coordinating materials in an orderly manner.

• Maintain files for the General filing system.

• Picks up and delivers mail to and for nursing managers/directors.

• Provide a file system that allows for easy retrieval of information.

• Performs other duties as assigned.

REQUIRED QUALIFICATIONS

• 2 years' experience in a secretarial role.

• Experience in customer service field.

• Excellent working knowledge and skills in Microsoft Office programs including MS Word, Excel, and PowerPoint.

• Must be able to use spreadsheets for display of data and manipulate data for presentation to various departments.

• Demonstrate excellent customer service behavior.

• Demonstrates excellent verbal and written communication skills.

PREFERRED QUALIFICATIONS

• Bachelor's degree in related field.

• Experience with data entry and statistical analysis.

• Experience with Kronos timekeeping system.

• Medical Terminology.

Education: Bachelors Degree
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