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Senior CRM Administrator/Events Lead
6 days ago
NORTHAMPTON - Senior CRM Administrator/Events Lead Job Summary Co-manage CRM (Salesforce) ecosystem projects, platform, and associated third party tools that enable robust functionality for event capabilities. Provide business analysis consultation and technical guidance on CRM ecosystem tools that support events. Partner directly with community members, Information Technology Services colleagues, and other stakeholders to document and scope user requirements; recommend solution options; design and configure new functionality; and administer system components as needed. Lead operations for events technology tools that are part of the overall CRM ecosystem. Lead the development and administration of Salesforce events use cases, with primary responsibility for consultation, documentation and testing across platform use cases. Minimum Qualifications Bachelor\'s Degree from an accredited institution in computer science, computer information systems, or a related field, plus at least two (2) years of working experience in Salesforce and related applications including but not limited to, Sales Cloud, Community Cloud, and cVent or an equivalent combination of education/experience. Experience managing projects with non-technical clients and ensuring effective technical and functional collaboration across internal technical and external functional groups. Experience leading projects from inception to delivery to effective transition to ongoing management and support. Preferred Qualifications Work experience in higher education, preferably in a higher education setting providing support, coordination, or direction as administrative staff. Salesforce Administrator Certification Experience administering Salesforce Sales Cloud, Communities Cloud, Service Cloud, cVent, and/or GitHub. Proven track record for being detail-oriented with a demonstrated ability to self-motivate and follow through on projects. Demonstrated aptitude for learning new technologies. Ability to effectively communicate technical concepts to other technical staff members as well as non-technical members of the organization. A record of success in improving processes and driving adoption of a CRM solution and related technology services. Ability to demonstrate a high degree of self-initiative and commitment to expand skills and expertise through a variety of methods, including self-study, working/mentoring with colleagues, and both internal and external training. Familiar with Agile Project Management is a plus. Essential Functions System Administration, Configuration and Implementation, including customer service (60%): Lead design, configuration, enhancement, and maintenance for CRM ecosystem functionality for events Perform hands-on solution design, prototyping, and proofs-of-concept of CRM ecosystem tools to address campus business needs Administer applicable third-party applications and connections with Salesforce, including events-related technology. Architect common capabilities tied to events, appointments, document generation, and administrative tools and practices like rollups, testing, and documentation. Explore and implement new features and functionality in the CRM ecosystem to support events and event-related business needs. Documentation, Testing, and Training (30%): Document vision, goals, and strategies for new use cases of CRM. Identify and document business requirements and processes, aligning business needs with established and emerging technical practices and CRM ecosystem capabilities. Lead, standardize and provide regular review and improvement of internal CRM team quality assurance testing practices. Organize testing sessions with team members, including facilitating internal team sprint testing, SIT and UAT sessions.
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Senior CRM Administrator
2 months ago
Northampton, United States Smith College Full timeCo-manage CRM (Salesforce) ecosystem projects, platform, and associated third party tools that enable robust functionality for event capabilities. Provide business analysis consultation and technical guidance on CRM ecosystem tools that support event Salesforce Administrator, Lead, Customer Service, Administrator, Event, Senior
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Senior CRM Administrator
4 weeks ago
Northampton, United States InsideHigherEd Full timeIf you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu.Information Technology ServicesJob DescriptionJob SummaryCo-manage CRM (Salesforce) ecosystem projects, platform, and associated third party tools that enable robust functionality for event capabilities. Provide business analysis consultation...
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New Business Executive
13 hours ago
Northampton, United States Northampton Business Directory Full timeOur Global client is seeking a dynamic and experienced New Business Executive to join their team. The ideal candidate will have a strong background in strategic planning and business development, with a proven track record of driving growth. Key Responsibilities: The successful New Business Executive will identify and research potential leads via databases,...
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Transport Planning Administrator
2 weeks ago
Northampton, Massachusetts, United States GXO Logistics, Inc Full timePress Tab to Move to Skip to Content LinkAre you a natural problem solver with excellent organisation skills & ideally come from a transport operations background? Then we would love to hear from youHere at GXO Logistics, we're recruiting for a Transport Planning Administrator to provide exceptional support to our Transport Planning team for our Clicklink...
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Housekeeping Attendant
2 weeks ago
Northampton, United States Sacred Heart Senior Living by the Creek Full time**Job description** **Sacred Heart Senior Living is an established Senior Living facility where our residents find excellence in living with Sacred Heart care. If you want to enjoy going to work and enriching the lives of an active group of seniors, we invite you to join our family at Sacred Heart Senior Living by the Creek.** **Certificates / Licenses:...
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Security/Central Support Administrator
4 days ago
Northampton, United States Travis Perkins plc Full timeSecurity/Central Support Administrator Excellent Benefits Location: Northampton 40 Hours P/W 8 hour shifts Monday - Friday 09:00 - 17:00 Our Group Security Department is looking for an Administrator to join the Security Team. If you have great attention to detail, a professional telephone manner and great administrative skills then we would love to hear from...
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Administrative Assistant
3 weeks ago
Northampton, United States City of Northampton, MA Full time**Location**: City Council Office, Northampton, MA 01060 - **Department**: Mayor's Office - **Job Status**: Part-Time - **Days Worked**: Mon., Tue., Wed., Thu., Fri.**DEFINITION**: Administrative Assistant To the Commission to Investigate Racialized Harms Perpetrated Against Black Residents and Workers in Northampton, MA. This temporary, part-time position...
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Salesforce Lead
3 weeks ago
Northampton, United States GXO Logistics, Inc Full timePress Tab to Move to Skip to Content Link Are you looking for a new challenge and the ability to drive your career forward? Here at GXO, we are seeking an experienced and detail-oriented Sales Force Technical Lead who will be responsible for the design, implementation, and support of Salesforce in development of strategic initiatives and ongoing business...
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Senior Writer
4 weeks ago
Northampton, United States InsideHigherEd Full timeIf you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu.College RelationsJob DescriptionJob Summary The senior writer serves as a valued member of a team of writers and editors charged with telling the story of Smith today. A skilled and creative writer, the senior writer serves as a generalist,...
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Inventory Lead
4 weeks ago
Northampton, United States Unis Company Full timeThe Inventory Lead plays a crucial role in managing and coordinating all aspects of inventory control within the organization. This position oversees the day-to-day operations of the inventory team, ensuring accuracy, efficiency, and compliance with inventory management policies and procedures. Inventory Lead is responsible for leading by example, training...
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Construction Administrator
4 weeks ago
Northampton, United States Markon Full timeJob DescriptionJob DescriptionEager to join a team where your skills are valued, your growth is nurtured, and your impact is profound? Look no further than Markon, a premier consulting firm deeply dedicated to advancing our nation's most critical missions.At Markon, we don't just offer jobs – we offer opportunities for personal and professional...
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HR Operations Coordinator
2 weeks ago
Northampton, United States Smith College Full time. Human Resources **Job Description**: HR Operations Specialist Smith College has an opening for a seasoned HR Operations Specialist in the Human Resources department. Do you want to be part of a team that values you? Join our dynamic team of skilled HR professionals who are part of a community dedicated to learning, teaching, discovery, and...
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Senior Category Manager
2 weeks ago
Northampton, United States Vastbouw Full timeChange your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Senior Category Manager Located: Northampton / Hybrid Package: Competitive pay, plus bonus and excellent company benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design...
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Customer Account Executive
2 weeks ago
Northampton, United States Northampton Business Directory Full timeOur client, an engineering / manufacturing based business based in the Daventry area, is now looking to recruit an Account Executive to work with existing customers to ensure all their requirements are being met and work with new customers to understand their needs. The successful candidate MUST have strong experience in a customer focussed role, from within...
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HR Administrator
2 weeks ago
Northampton, United States Northampton Business Directory Full timeNO EXPERIENCE NECESSARY Are you looking to build a career working in an office environment? Does a future in HR sound exciting? If so, this opportunity could be for you! Due to a severe skills shortage in the marketplace, HR personnel are in high demand. We have a pool of employers who are seeking to employ newly trained individuals who are motivated to...
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Plant Manager North Hampton, MA
2 days ago
Northampton, United States ESR Healthcare Full timePlant Manager North Hampton, MA Skills: managing, Isostatic Pressing, Spray Drying process Job description Job insights Screening questions Candidate pipeline Experience level: Mid-senior Experience required: 10 Years Education level: Bachelor’s degree Job function: Manufacturing Industry: Chemicals Compensation: View salary Total position: 1 Relocation...
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Finance Officer
4 days ago
Northampton, United States The Churches Conservation Trust Full time£26,460.00 per annum, plus pension and benefits Hours/days: 36 hours net per week Location: Hybrid, working from our Northampton office one to two days per week and team meetings in London We are looking for someone organised and enthusiastic, with a keen eye for detail, to join our Finance Team. You will efficiently process all aspects of income for CCT,...
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Director of Professional Education
1 week ago
Northampton, United States Smith College Full timeIf you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu. School for Social Work Job Description Essential Functions This position is responsible for department leadership Develop a clear vision and strategy of professional education programs, including technical assistance contracts to meet revenue...
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Development Assistant
2 weeks ago
Northampton, United States Safe Passage, Inc. Full time**This is a temporary position and may start as early as June 4th 2024 and will end December 27th 2024. In person attendance is required for event dates 12/7/2024 and 12/8/2024** **Our Mission**:Safe Passage is dedicated to creating a world free of domestic violence and relationship abuse. We support survivors and their families. We engage our community. We...
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Senior Civil Engineer
2 weeks ago
Northampton, Massachusetts, United States Abs Data Full timeJob title:Senior Civil Engineer (Highways) – Northampton Company:WSPJob description : We are WSP– Join us and make your career future ready In today's world it's important to work for a company that has clear purpose, giving back to communities and supporting what is truly important in the world. When considering a career move its vital to work for a...