Portfolio Operations Manager

4 weeks ago

San Francisco, United States Q-Cells Full time

Description

 

POSITION DESCRIPTION:

The Portfolio Operations Manager is responsible for overseeing a diverse portfolio of solar and energy storage assets, ensuring optimal performance, operational efficiency, and customer satisfaction. This role requires a blend of technical expertise, project management skills, and strong relationship management abilities.

RESPONSIBILITIES

1. Asset Management and Performance Optimization

  • Manage O&M cases, ensuring efficient resolution of operational issues
  • Lead project handoff processes from development to operations
  • Manage customer/Off taker relationships as the primary point of contact
  • Oversee EMS subscription management and utility bill sourcing
  • Coordinate periodic inspections and preventive maintenance visits
  • Manage spare parts inventory and logistics at the project level
  • Monitor the alerts of the operating portfolio and coordinate with the O&M partners to schedule corrective maintenance visits.
  • Contribute to O&M service offering planning and contract management
  • Assist in developing operating budget for projects in the pipeline
  • Support operating expense estimation tool development

2. Technical Operations and Stakeholder Management

  • Lead hardware and EMS technical support initiatives (Tier 1)
  • Manage the warranty claim process to ensure timely resolution of issues
  • Manage operating expenses withing the allocated budget of the project, document control and reporting
  • Assist in developing Asset Management service offerings
  • Provide input on safety planning initiatives

REQUIRED QUALIFICATIONS
 

  • Bachelor's degree in Engineering, Energy Management, or related field
  • 5+ years of experience in renewable energy asset management
  • Strong technical knowledge of solar and energy storage systems
  • Proficiency in EMS systems and utility bill management
  • Excellent project management and customer relationship skills
  • Analytical mindset with strong problem-solving abilities
  • Experience with performance monitoring and reporting tools
  • NABCEP certification preferred

Hanwha Q CELLS America Inc. (“HQCA”) is headquartered in Irvine, CA, and handles sales for the North American region. It is a subsidiary of Hanwha Q CELLS Co., Ltd., one of the world´s largest and most recognized photovoltaic manufacturers for its high-performance, high-quality solar cells and modules. It is headquartered in Seoul, South Korea (Global Executive HQ) and Thalheim, Germany (Technology & Innovation HQ). Through its growing global business network spanning Europe, North America, Asia, South America, Africa, and the Middle East, the company provides excellent services and long-term partnerships to its customers in the utility, commercial, government, and residential markets. Hanwha Q CELLS is a flagship company of Hanwha Group, a FORTUNE Global 500 firm, and a Top 8 business enterprise in South Korea. HQCA recently acquired Geli, a leading developer of Energy Management System software for energy storage, solar, and other renewable resources.

The Distributed Energy (DE) team develops, invests in, and delivers distribution-connected solar and battery energy storage system (BESS) projects in North America. The DE team offers the full spectrum of BESS and PV+BESS solutions – from integrated ESS hardware and software, project development and investment to asset management and operations.

PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS:

To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.

Mobility

Standing

20% of time

Sitting

70% of time

Walking

10% of time

Strength

Pulling

up to 10 Pounds

Pushing

up to 10 Pounds

Carrying

up to 10 Pounds

Lifting

up to 10 Pounds

Dexterity (F = Frequently, O = Occasionally, N = Never)

Typing

F

Handling

F

Reaching

F

Agility (F = Frequently, O = Occasionally, N = Never)

Turning

F

Twisting

F

Bending

O

Crouching

O

Balancing

N

Climbing

N

Crawling

N

Kneeling

N

Hanwha Q CELLS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.

*This target salary range is for CA positions only and should not be interpreted as an offer of compensation.

You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.

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