Strategic Technical Account Manager

3 weeks ago

Orlando, United States Hotelbeds Group Full time

HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team Our people, Team HBX Group, are the beating heart of the company who we encourage to 'move fast, dream big and make the difference' every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our 'global approach, local touch' mentality. We're headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:

About Us:

HBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients and partners while removing friction from the end-to-end travel experience. Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel products & services, while rich data and intelligence seamlessly connect supply and demand worldwide.

We have over more than 3,000 experts worldwide, including specialists on the ground who provide insights and support to boost trading even further, especially in the most hard-to-reach segments. This unique blend of technology, data and passionate people serves as a catalyst for all businesses aiming to unlock their full potential in the travel arena.

HBX Group comprises four best-in-class B2B brands that meet the needs of its growing and diverse client base across 190+ global markets:

• Hotelbeds, who cater for the specific needs of hoteliers, tour operators, airlines and online travel agents

• Bedsonline, exclusively serving the retail travel segment

• Roiback, the HotelTech partner for independent hotels and chains seeking growth through direct channel solutions

• TravelStack, providing all products, services and solutions to businesses looking to enter into the lucrative travel arena.

Job Summary:

The Strategic Technical Account Manager must be a proven technologist who can adapt and respond to the ever-changing demands in technical sales excellence. This position requires securing top customers loyalty, forging strong relationships with external business partners, and overseeing the optimization of API clients. The STAM is also responsible for directly managing strategic client partners, supporting the frontline, participating actively in global or regional projects and coordinating and reporting results of the rest of the areas.

Job Responsibilities:

  • Territory Growth/Development
  • Work closely with direct sales to position and sell the company services and solutions to strategic customers - including conference calls, site visits, presentations, technical evaluations, technical objection handling, proposals, and follow up on all customer-related technical requirements.
  • Maximize product distribution from a technical perspective.
  • Act as the technical point of contact for strategic business partners to help facilitate communication with clients.
  • Proactively collaborate and communicate with external and internal customers to analyze information, business needs, and functional requirements.
  • Lead all technical activities relating to key customer integrations only.
  • Provide post-sales technical support and resolve customer cases.
  • Verify KPIs targets are met at the highest quality.
  • Analyze client performance and identify the optimization path moving forward
  • Develop scripts to automate, monitor, alert, and report on the production environment.
Required Skills:
  • Bachelor's Degree in Computer Science, Information Systems, Industrial Engineering or similar
  • Proven Strategic Technical Account Manager Experience
  • Excellent communication skills, including the ability to produce usable, maintainable documentation and excellent presentation
  • Demonstrate problem-solving abilities and initiative.
  • Knowledge of REST API, XML, JSON, and similar technologies
  • Experience working with Databases & SQL
  • Understanding of automation practices throughout the development, build, and deployment phases of the application life cycle.
  • Experience/knowledge with build management and continuous integration tools
  • Experience in the Travel Industry is a plus
You will have the opportunity to work for a company that is going through significant change in becoming the world's leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:
  • Within an innovative, engaging and multicultural environment.
  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.
  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

  • Strategic Technical Account Manager

    1 month ago

    Orlando, Florida, United States Hotelbeds Group Full time

    About UsHotelbeds Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients and partners while removing friction from the end-to-end travel experience.Job SummaryThe Strategic Technical Account Manager must be a proven technologist who can adapt...

  • Strategic Technical Account Manager

    3 weeks ago

    Orlando, United States Hotelbeds Full time

    HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators,...

  • Strategic Technical Account Manager

    3 weeks ago

    Orlando, United States Hotelbeds Full time

    HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators,...

  • Strategic Technical Account Manager

    3 weeks ago

    Orlando, United States Hotelbeds Group Full time

    HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel...

  • Strategic Account Manager

    1 month ago

    Orlando, Florida, United States AssistRx Full time

    Job Title: Strategic Account ManagerAssistRx is seeking a highly skilled Strategic Account Manager to cultivate and maintain relationships with our Pharmaceutical manufacturing partners.Key Responsibilities:Develop strategic partnerships with clients by understanding their business goals, technical challenges, and infrastructure configurations.Establish and...

  • Senior Strategic Account Manager

    1 month ago

    Orlando, Florida, United States AssistRx Full time

    Job Title: Senior Strategic Account ManagerAssistRx is seeking a highly skilled Senior Strategic Account Manager to cultivate and maintain our relationship with pharmaceutical manufacturing partners. As a key member of our team, you will work closely with pharmaceutical executives to ensure they receive maximum value from our features and services.Key...

  • Area Manager

    4 weeks ago

    Orlando, Florida, United States Jacent Strategic Merchandising Full time

    Job SummaryWe are seeking a highly skilled Area Manager to join our team at Jacent Strategic Merchandising, LLC. As a key member of our merchandising team, you will be responsible for maintaining store presentation standards, building relationships with business partners, and driving sales growth.Key ResponsibilitiesMaintain store presentation standards...

  • Strategic Account Manager

    2 weeks ago

    Orlando, Florida, United States 2020 Search Partners Full time

    Job Overview2020 Search Partners is seeking a highly skilled Strategic Account Manager to join our team.This is an exceptional opportunity for a sales professional with a passion for commercial HVAC, Mechanical, and Electrical Services to leverage their expertise and drive business growth.Key ResponsibilitiesQualify prospects and opportunities within...

  • Technical Account Manager

    1 month ago

    orlando, United States Vertisystem Full time

    Job Description:We are seeking an experienced Account Manager / Service Delivery Manager (SDM) to join our team on-site in Orlando, FL. This hybrid role requires 5-7 years of experience in account management and service delivery, combining the responsibilities of client relationship management with overseeing service execution. You will be the central point...

  • Technical Account Manager

    1 month ago

    Orlando, United States Vertisystem Full time

    Job Description:We are seeking an experienced Account Manager / Service Delivery Manager (SDM) to join our team on-site in Orlando, FL. This hybrid role requires 5-7 years of experience in account management and service delivery, combining the responsibilities of client relationship management with overseeing service execution. You will be the central point...

  • Strategic Account Manager

    4 weeks ago

    Orlando, Florida, United States ALTA Equipment Group Full time

    About the Role:We are seeking a highly skilled Strategic Account Manager - eMobility Professional to join our team at ALTA Equipment Group. As a key member of our eMobility division, you will be responsible for developing and maintaining relationships with local and national commercial fleets. Your primary focus will be on identifying and cultivating sales...

  • Strategic Merchandising Specialist

    4 weeks ago

    Orlando, Florida, United States Jacent Strategic Merchandising Full time

    Job SummaryWe are seeking a skilled Strategic Merchandising Specialist to join our team at Jacent Strategic Merchandising. As a key member of our merchandising team, you will be responsible for cultivating relationships with in-store management, executing merchandising resets, and building retail displays. If you are a self-starter with excellent...

  • Junior Account Manager

    5 months ago

    Orlando, United States Elite Strategic Solutions Full time

    We are urgently hiring an Junior Account Manager to start with one of the most influential business firms! We partner with brands that have become household names thanks to our communications-focused marketing and sales strategies. As a result, we have directly participated in our clients' popularity and growth across the nation. Due to an increase in our...

  • Junior Account Manager

    5 months ago

    Orlando, United States Elite Strategic Solutions Full time

    We are urgently hiring an Junior Account Manager to start with one of the most influential business firms! We partner with brands that have become household names thanks to our communications-focused marketing and sales strategies. As a result, we have directly participated in our clients' popularity and growth across the nation. Due to an increase in our...

  • Chief Financial Officer

    4 weeks ago

    Orlando, Florida, United States CFO Strategic Partners Full time

    Job OpportunityCFO Strategic Partners is seeking a seasoned financial professional to join our team as a Chief Financial Officer (CFO). This is a unique opportunity to work with a dynamic group of professionals and contribute to the growth and success of our clients.Key ResponsibilitiesServe as a strategic partner to our clients, providing financial guidance...

  • Senior Technical Product Manager

    4 weeks ago

    Orlando, Florida, United States Travel + Leisure Full time

    Drive Innovation and GrowthAt Travel + Leisure Co, we're on a mission to put the world on vacation. As a Senior Technical Product Manager, you'll play a key role in defining product vision and strategy, prioritizing features based on market analysis, and mentoring junior team members. Key Responsibilities: Provide strategic leadership and direction for...

  • Senior Technical Product Manager

    4 weeks ago

    Orlando, Florida, United States Wyndham Destinations Full time

    Product Leadership for Digital InnovationWe're seeking a seasoned Senior Technical Product Manager to drive digital innovation and product vision within our organization. As a key member of our product leadership team, you'll be responsible for defining product strategies, prioritizing features, and mentoring junior team members. Your expertise in product...

  • Senior Accounting Manager

    4 weeks ago

    Orlando, Florida, United States AssuredPartners Full time

    Job DescriptionThe Director of Accounting will be responsible for leading monthly and quarterly financial reporting and closing activities, as well as other special projects and strategic decision-making efforts.This position will partner with corporate finance, field operations teams, field accounting teams, and non-finance key stakeholders to own and...

  • Strategic Account Manager

    3 weeks ago

    Orlando, United States ALTA Equipment Group Full time

    Are you looking to enter the electric vehicle market but don't want to deal with the headaches of a startup. Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team! We provide our...

  • Senior Technical Manager

    4 weeks ago

    Orlando, Florida, United States Larson Design Group Full time

    Job SummaryLarson Design Group is seeking a highly skilled Senior Technical Manager to lead our technical teams and drive project success.Key ResponsibilitiesCoordinate and direct technical teams to identify and accomplish goals by directing the integration of technical activities of a specific professional service.Manage technical aspects of projects,...