Case Manager

2 months ago

Lubbock, United States Texas Tech University Full time

38233BR

Extended Job Title:

Case Manager

Position Description:

Designs, implements and manages an assigned program. Typical duties can include but are not limited to: Identify funding opportunities, conduct program assessments, prepare program reports, oversee and manage program marketing and communications, manage program databases, supervise program staff, plan research activities, coordinate program events, participate in strategic planning, manage program files, establish program standards and objectives, direct logistical activities to promote the success of programs, develop and implement project timelines and ensures deadlines are met, oversee program budget, ensure goals and objectives of grants are met, assists in proposal writing, comply and analyze program statistics.

Requisition ID:

38233BR

Travel Required:

Up to 25%

Major/Essential Functions:

The Program Manager is expected to be an ethical team member who has knowledge of Texas Tech University's policies and procedures and who strives for professional effectiveness by

continually participating in professional development and educational activities to renew foundational

understandings, improve skills, and acquire new knowledge.

  • Provide support to the Office for Student Civil Rights & Sexual Misconduct by assisting and monitoring the processing of cases for compliance with applicable laws.

  • Conduct Title IX related intake interviews to determine appropriate level of intervention/response and investigative protocol.

  • Coordinate initial provision of resources and support services for individuals with campus partners including the Office of Dean of Students and University Student Housing.

  • Assist and support the investigative team in managing and monitoring the processing of cases in a timely manner. Attend all Title IX case management meetings and follow up on any actions steps.

  • Maintain Maxient database, manage technology needs as a level 4 user, run reports, conduct file audits and trains new staff/users.

  • Works closes with the Deputy Title IX Coordinator on coordinating any immediate response necessary for investigators (i.e schedule meeting w/key partners, gather information to determine presentation of interim steps, and follow up with any response actions).

  • In partnership with the Title IX Coordinator, Deputy Coordinator and other partners, provide outreach education upon request regarding the Title IX process and procedures (primary audience faculty/staff).

  • Participates in various committees as a representative for the Office for Student Civil Rights & Sexual Misconduct.

  • Case Manage students on a daily basis and/or as necessary, including identification of appropriate resources, record keeping, follow up and assessment.

  • Other duties as assigned.

Grant Funded?:

No

Minimum Hire Rate:

4,000.00

Pay Basis:

Monthly

Schedule Details:

M-F 8-5 and as needed for emergency response.

Work Location:

Lubbock

Preferred Qualifications:

Master's degree in education/student affairs/counseling/social work preferred. Experience in higher education environment; experience with administrative responsibilities. Versed in legal issues and concerns relating to Title IX, VAWA, and FERPA. Strong written and oral

communication skills.

Department:

Sexual Misconduct

Required Attachments:

Cover Letter, Professional/Personal References, Resume / CV

Job Type:

Full Time

Job Group:

Business Professionals

Shift:

Day

Required Qualifications:

Bachelor's degree and four years of experience developing or managing programs or projects. Additional job related experience may be substituted for the required education on a year-for-year basis.

Does this position work in a research laboratory?:

No

Special Instructions to Applicants:

  • Ability to communicate effectively with various groups including faculty, staff, students, parents, and community members.

  • Ability to think critically while continuing to serve the needs of students.

  • Should possess strong organizational skills; sound judgment, decision making, must be detail-oriented and have a pleasant phone manner; the ability to adapt to change and work in a fast-paced environment.

  • The ability to work with students in distress, maintain accurate records/files for related responsibilities.

  • Proactive orientation to working between groups and individuals to create positive relationships; strong interpersonal skills; ability to work collaboratively; an ability to manage and complete tasks in a timely way; the ability to commitment to work in an academic setting committed to diversity.

  • Experience or knowledge of Maxient software.

Safety Information:

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Pay Statement:

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

EEO Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.

About the University:

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.

About Lubbock:Referred to as the “Hub City” because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock’s Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

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