Account Manager

4 weeks ago

Tukwila, United States Metro One LPSG Full time
Description

We are a rapidly growing company currently hiring an Account Manager with 2-3 years minimum experience. The Account Manager must be able to handle a fast paced, high volume of applicants and attract top talent.

Account Manager Summary:
The Account Manager will ensure all scheduled shifts are filled with qualified officers. This position will interface with Senior Management, Recruiter(s), and Scheduling support staff. TheAccount Manager will also ensure that qualified candidates are continuously sources and interviewed, creating a pipeline of qualified staff for assignment.

Position Requirements:

• 2-3 years of recruitment and management experience.
• Requires local travel.
• Must be willing to participate in the Company's pre-employment screening process and continuously meet any applicable state, county and municipal requirements.

Pay & Benefits:

• Competitive compensation based on experience.
• Health, Dental, and Vision offered.
• Opportunity for growth.

Daily Duties:

• Ensure all security officers are trained on mobile application for time and attendance recording, using the application in the field.
• Maintain standards for overtime performance through effective scheduling and supporting Recruitment Strategies.
• Maintain adequate staffing levels.
• Review assignment requests made by clients to ensure that recommended staff meet company and client standards prior to assignment.
• Maintain attendance standards by taking corrective measures for lateness, excessive call-outs, and no call/no show occasions.
• Proactively monitor and adjust stand-by programs to accommodate holidays, weather conditions, and call-out trends.
• Support Recruiter(s) in interviewing new hires when necessary, scheduling new hires appropriate to client standards, and providing schedules immediately upon officers' completion of training.
• Identify top talent officers for growth opportunities. Communicate change in rate records to Payroll and Human Resources.
• Provide immediate response to payroll discrepancies filed by officers.
• Utilize Guard-Tour Application for documenting field visits.
• Respond with urgency to client concerns. Document opportunities during site visits and follow-up with appropriate communication, training, instructions, etc., providing client with corrective action taken.
• Ensure compliance to post orders, uniform requirements, retraining and licensing requirements.

Qualifications:
• Strong oral and written communication skills.
• Outgoing personality with strong organizational, leadership and customer service skills.
• Experience in recruiting functions and client relations.
• Must have at least two years of management experience.
• High energy, excellent focus, relentless drive, team player.
• Ability to multi-task and meet deadlines.

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