Customer Care Banker
4 weeks ago
POINTBANK CUSTOMER CARE / ACTIVE TELLER REPRESENTATIVE Promote, market, and facilitate the overall sale of products of the bank. Contribute to the banks growth by the effective sale of bank services to new and existing customers with emphasis on courteous and professional service. *REPORTING RELATIONSHIP AND SCOPE This position reports directly to the Customer Care Manager. This position also reports to the Head Teller when assigned to the Teller Line. This position reports indirectly to the EVP of Customer Experience. FLSA STATUS This position is classified as Non-Exempt under the FLSA. OVERVIEW The purpose of this position is to:* Provide support for Active/Live Teller. Answer incoming calls from customers and employees to assist with requests. Provide teller coverage at assigned branch(es) during peak times, as scheduled by Head Teller and Customer Care Manager. Will report to the Head Teller during these scheduled times. Provide prompt, efficient, and friendly service in processing customers transactions. Provide support to all other bank employees, including assisting the Operations Department and assist with other Operational duties, as directed by the Customer Care Manager or the EVP of Customer Experience. Follow the established policies and procedures for this position, as directed by the manager. ESSENTIAL JOB FUNCTIONS This position is the first point of contact for all Active/Live Teller contacts/requests. Teller responsibilities include, but are not limited to: ITM transaction memo posting Process commercial and consumer transactions (such as account deposits/withdrawals, cashing checks, loan payments, etc) following established policies, procedures and customer service standards, using computerized platform and teller programs. Follow established policies and procedures (such as verifying all transaction elements for authenticity or fraud, placing holds, etc.), using computerized platform and teller programs when necessary, to ensure work is completed correctly and in compliance with regulations. Responsible for processing proof, balancing coin machines and DYNA machines. Responsible for sales, cross-sales and referrals of bank products and services, or any other sales or marketing campaigns or initiatives, to new and existing customers to meet individual and branch goals, and overall bank goals and objectives. Know procedures for and maintain compliance with banking regulations and reporting requirements (such as BSA, Reg CC, Privacy, CTRs, etc). Keep cash secure and maintain a high level of safety and security for the bank. Maintain proper levels of cash in cash drawer. Balance cash drawer daily. Order/sell cash as necessary. Scan and balance proof. Respond to customer questions or problems in a quick, courteous and friendly manner, taking advantage of any sales or referral opportunities. Know procedures for opening/closing branch. Know procedures for robbery/emergency response. Know pr
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Customer Care Associate
3 weeks ago
Denton, United States ESAB Group, Inc. Full time* 07-Jul-2021 to 05-Sep-2021 (EST) * Denton, TX, USA * Hourly * Full Time *Medical, dental, vision, 401k matching and more!* ESAB is a world leader in the production of welding consumables and equipment. Our brand is synonymous with world-leading expertise in the following key areas: * Manual welding and cutting equipment * Welding consumables * Welding...
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Customer Care Associate
2 weeks ago
Denton, United States ESAB Group, Inc. Full time* 07-Jul-2021 to 05-Sep-2021 (EST) * Denton, TX, USA * Hourly * Full Time *Medical, dental, vision, 401k matching and more!* ESAB is a world leader in the production of welding consumables and equipment. Our brand is synonymous with world-leading expertise in the following key areas: * Manual welding and cutting equipment * Welding consumables * Welding...
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Customer Care Representative
3 weeks ago
Denton, United States ESAB Group, Inc. Full timeThe Customer Care Associate will maintain long-term, trusting relationships with our customers by offering end to end customer support. The CCA ensures proper follow up and follow through for successful resolution of customer inquiries to deliver an excellent customer experience for ESAB's internal and external customers. **Responsibilities** * Maintain...
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Customer Care Representative
2 weeks ago
Denton, United States ESAB Group, Inc. Full timeThe Customer Care Associate will maintain long-term, trusting relationships with our customers by offering end to end customer support. The CCA ensures proper follow up and follow through for successful resolution of customer inquiries to deliver an excellent customer experience for ESAB's internal and external customers. **Responsibilities** * Maintain...
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Customer Care Representative
6 days ago
Denton, United States Independent Bank Group Inc Full timeThis role has the opportunity to work hybrid. During the interview process, our Talent Acquisition Team will share additional details with you.The Customer Care Representative will be responsible for front line call resolution relating to financial inquiries and technical assistance requests in a courteous, confident and professional manner, while using...
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Customer Care Representative
4 days ago
Denton, United States Independent Bank (TX) Full timeThis role has the opportunity to work hybrid. During the interview process, our Talent Acquisition Team will share additional details with you.The Customer Care Representative will be responsible for front line call resolution relating to financial inquiries and technical assistance requests in a courteous, confident and professional manner, while using...
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Cashier (Good4u Customer Care)>
4 weeks ago
Denton, United States Natural Grocers Full timeNatural Grocers - 110 W University Dr [Retail Associate / Cashier] As a Customer Care Crew Member at Natural Grocers, you'll: Provide world class customer service; Perform cashiering duties; Provide support in various departments; Support Company initiatives; Gain product knowledge; Be responsible for stocking, greeting and cashiering, and promoting special...
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Customer Care Specialist 1
1 month ago
Denton, United States CoServ Full timePosition Summary The Customer Care Specialist 1 provides excellent service to our Members and Customers via phone and in person. They engage in a friendly and professional manner while actively listening to concerns. They answer questions, resolve problems, and provide trouble-shooting assistance. They communicate in an energetic fashion that is empathetic,...
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Customer Care Specialist 1
2 weeks ago
Denton, United States CoServ Full timePosition Summary The Customer Care Specialist 1 provides excellent service to our Members and Customers via phone and in person. They engage in a friendly and professional manner while actively listening to concerns. They answer questions, resolve problems, and provide trouble-shooting assistance. They communicate in an energetic fashion that is empathetic,...
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Customer Service Advisor
3 weeks ago
Denton, United States Pep Boys Full time**** **Customer Service Advisor** **Customer Service Advisor** **Requisition ID:** 106881 **Category:** Service Desk **Overview** Pep Boys is driven by its promise to its customers, We go further to help you go farther. Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their vehicles....
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Customer Service Advisor
2 weeks ago
Denton, United States Pep Boys Full time**** **Customer Service Advisor** **Customer Service Advisor** **Requisition ID:** 106881 **Category:** Service Desk **Overview** Pep Boys is driven by its promise to its customers, We go further to help you go farther. Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their vehicles....
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Customer Support Specialist
4 weeks ago
Denton, United States Mosquito Joe Full timeWe get it. You have options when it comes to finding a new customer service career. When you work at Mosquito Joe , you become part of the family—a group of people committed to excellent customer service and enthusiastic about making the outdoors a place that’s fun for everyone.We’re not a standard, run-of-the-mill pest control company. We have it so...
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Customer Service Associate
4 weeks ago
Denton, United States Force Home Services Heating, Air Conditioning & Plumbing Full timeJob DescriptionJob DescriptionForce Home Services Heating, Air Conditioning, & Plumbing is currently hiring for a full-time Customer Service Associate to assist our customers and ensure they have a great experience with us in the Denton, TX area. This HVAC customer service representative position earns a base salary starting at $15/hour and can earn over...
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Retail Customer Service Cashier
3 weeks ago
Denton, United States Love's Travel Stops & Country Stores, Inc. Full timeAddress: 6421 N I-35 Denton, TX, 76207 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love's! At Love's, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide fast,...
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Denton, United States ESAB Group, Inc. Full timeJob Description **Position Overview** The customer service representative will maintain long-term, trusting relationships with our customers by offering end to end customer support. The CSR ensures proper follow up and follow through for successful resolution of customer inquiries to deliver an excellent customer experience for ESAB's internal and external...
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Denton, United States ESAB Group, Inc. Full timeJob Description **Position Overview** The customer service representative will maintain long-term, trusting relationships with our customers by offering end to end customer support. The CSR ensures proper follow up and follow through for successful resolution of customer inquiries to deliver an excellent customer experience for ESAB's internal and external...
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Dispatcher / Customer Service Representative
4 weeks ago
Denton, United States Forcehomeservices Full time* Denton, TX, USA * competitive * Full Time *medical/dental coverage, 401K, life insurance, vision insurance, vacation accrual from the 1st day, AND performance bonuses! We have monthly company breakfasts, employee appreciation events throughout the year, and incentives for all employees* of **Denton, TX** is looking for an energetic **full-time...
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Dispatcher / Customer Service Representative
2 weeks ago
Denton, United States Forcehomeservices Full time* Denton, TX, USA * competitive * Full Time *medical/dental coverage, 401K, life insurance, vision insurance, vacation accrual from the 1st day, AND performance bonuses! We have monthly company breakfasts, employee appreciation events throughout the year, and incentives for all employees* of **Denton, TX** is looking for an energetic **full-time...
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Dispatcher - Customer Service Representative
2 weeks ago
Denton, United States Force Home Services Heating, Air Conditioning & Plumbing Full timeJob DescriptionJob DescriptionForce Home Services Heating, Air Conditioning, & Plumbing of Denton, TX is looking for an energetic full-time Dispatcher - Customer Service Representative with a can-do attitude to join our office team. Are you an experienced and outgoing customer service professional who is looking for a career and not just a job? Are you...
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Denton, United States Rotech Inc Full timeAbout Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech...
