Current jobs related to Customer Service Advisor - Denton - Pep Boys
-
Automotive Service Advisor
3 weeks ago
Denton, United States Tommy's Hi Tech Auto Repair - Denton, TX Full timeAre you ready to steer your career in a thrilling new direction? Tommy's Hi Tech Auto Repair is searching for an enthusiastic full-time Automotive Service Advisor in Denton, TX! Do you have a passion for helping others and a knack for translating complex car issues into solutions that make sense? Do you crave a workplace that feels like family? If so, we'd...
-
Automotive Service Advisor
3 weeks ago
Denton, United States Tommy's Hi Tech Auto Repair - Denton, TX Full time $60,000 - $120,000Job DescriptionJob DescriptionAre you ready to steer your career in a thrilling new direction? Tommy's Hi Tech Auto Repair is searching for an enthusiastic full-time Automotive Service Advisor in Denton, TX! Do you have a passion for helping others and a knack for translating complex car issues into solutions that make sense? Do you crave a workplace...
-
Service Advisor
5 months ago
Denton, United States Preston Automotive Group Full timeJob DescriptionJob DescriptionDescription:As a Service Advisor with the Preston Automotive Group, you’ll be working in our service department to provide a superior customer experience to all of our guests. This position acts as the go-between for Technicians and customers. The Dealership and customer will look to you to explain the Technician’s...
-
Customer Experience Specialist
3 months ago
Denton, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Scholarship Services Advisor
3 weeks ago
Denton, Texas, United States University of North Texas System Full timePosition Title: Scholarship Services AdvisorClassification: Financial Aid CounselorInstitution: University of North Texas SystemDepartment: Financial Aid & ScholarshipsLocation: Denton, TexasCompensation: $40,000.00 annuallyEmployment Type: Full-TimeRetirement Plan: TRS EligibleAbout Our Institution:Welcome to the University of North Texas System, a...
-
Service Advisor
3 weeks ago
Denton, United States Loves Travel Stops & Country Store Full timeReq ID: 445940Address: 6421 N I-35 Denton, TX, 76207 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately Welcome...
-
Service Advisor
3 weeks ago
Denton, United States Loves Travel Stops & Country Store Full timeReq ID: 445940Address: 6421 N I-35 Denton, TX, 76207 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately Welcome...
-
Service Advisor
3 weeks ago
Denton, United States Loves Travel Stops & Country Store Full timeReq ID: 445940Address: 6421 N I-35 Denton, TX, 76207 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately Welcome...
-
Automotive Service Advisor
1 week ago
Denton, Texas, United States Tommy's Hi Tech Auto Repair - Denton, TX Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Automotive Service Advisor to join our team at Tommy's Hi Tech Auto Repair in Denton, TX. As an Automotive Service Advisor, you will play a vital role in building strong relationships with our customers and technicians, ensuring a seamless and efficient repair experience.Key...
-
Service Advisor
4 months ago
Denton, United States RIDENOW POWERSPORTS Full timeJob DescriptionJob DescriptionRideNow Powersports, a subsidiary of RumbleOn, is seeking an outgoing and personable customer service Rockstar to act as the liaison between our customers and technicians in the Service Department at our dealership in Denton, TX. If you are a positive, upbeat, and interactive Service Advisor with a passion for powersports, this...
-
Customer Service Specialist
3 weeks ago
Denton, Texas, United States RIDENOW POWERSPORTS Full timeRideNow Powersports: Service AdvisorRideNow Powersports, a division of RumbleOn, is seeking a personable and service-oriented professional to fill the role of Service Advisor.Key ResponsibilitiesCoordinate service appointments and address customer inquiries.Evaluate and document concerns related to various powersports vehicles.Effectively communicate service...
-
Customer Service Specialist
3 weeks ago
Denton, Texas, United States RIDENOW POWERSPORTS Full timeRideNow Powersports: Service AdvisorRideNow Powersports, a division of RumbleOn, is seeking a personable and customer-focused individual to fill the role of Service Advisor.Key ResponsibilitiesCoordinate repair bookings and address customer inquiries.Assess and document concerns related to various powersports vehicles.Maintain clear communication with...
-
Customer Service Representative
2 weeks ago
Denton, Texas, United States Great Western Dining Service Inc Full timeJob OverviewGreat Western Dining Service, Inc. is a leading provider of dining services to various institutions and organizations. We are seeking a highly motivated and detail-oriented individual to join our team as a Cashier.Key ResponsibilitiesCash Handling: Operate the cash register or Point of Sale Station (POS) with accuracy and efficiency, handling...
-
Academic Advisor
4 days ago
Denton, Texas, United States InsideHigherEd Full timeAbout the RoleWe are seeking a highly skilled Academic Advisor to join our team at the University of North Texas. As an Academic Advisor, you will play a critical role in supporting the academic success of our students.Key ResponsibilitiesAdvise students on degree requirements and course scheduling, ensuring they are on track to meet their academic...
-
Academic Advisor
2 weeks ago
Denton, Texas, United States InsideHigherEd Full timeAbout the Role:The University of North Texas System is seeking a highly skilled Senior Academic Advisor to join our team at the College of Science. As a Senior Academic Advisor, you will play a critical role in providing academic guidance and support to students, helping them achieve their academic and career goals.Key Responsibilities:Provide accurate and...
-
Academic Advisor
6 days ago
Denton, Texas, United States InsideHigherEd Full timeAbout the RoleWe are seeking a highly skilled Academic Advisor to join our team at the University of North Texas. As an Academic Advisor, you will play a critical role in supporting students in achieving their academic goals.Key ResponsibilitiesAdvise students on degree requirements and course scheduling, ensuring they are on track to meet their academic...
-
Higher Education Advisor
2 weeks ago
Denton, Texas, United States InsideHigherEd Full timeAbout the Role:The University of North Texas System is seeking a highly skilled Senior Academic Advisor to join our team. As a Senior Academic Advisor, you will play a critical role in providing academic guidance and support to students, helping them achieve their academic and career goals.Key Responsibilities:Provide accurate and timely academic advising to...
-
Senior Academic Advisor
6 days ago
Denton, Texas, United States InsideHigherEd Full timeAbout the RoleWe are seeking a highly skilled Senior Academic Advisor to join our team at the University of North Texas. As a key member of our College of Science Advising Center, you will play a vital role in supporting the academic success of our students.Key ResponsibilitiesProvide accurate and timely academic advising to undergraduate students, ensuring...
-
HVAC Sales Consultant
4 months ago
Denton, United States Force Home Services Heating, Air Conditioning & Plumbing Full timeJob DescriptionJob DescriptionForce Home Services Heating, Air Conditioning, & Plumbing in Denton, TX is looking to hire a full-time HVAC Sales Consultant / In-home Comfort Advisor to determine each client's needs, quote prices, and order job materials while following our code of ethics. This position starts with a yearly salary. However, as your hard...
-
Senior Academic Advisor
4 weeks ago
Denton, United States University of North Texas Full timeJob DescriptionTitle: Senior Academic AdvisorEmployee Classification: Senior Academic AdvisorCampus: University of North TexasDivision: UNT-ProvostSubDivision-Department: UNT-College of ScienceDepartment: UNT-COS - Student Services-124120Job Location: DentonSalary: $46,665.00FTE: 1.000000Retirement Eligibility: TRS EligibleAbout Us - Values Overview:Welcome...
Customer Service Advisor
4 months ago
****
**Customer Service Advisor**
**Customer Service Advisor**
**Requisition ID:** 106881
**Category:** Service Desk
**Overview**
Pep Boys is driven by its promise to its customers, We go further to help you go farther. Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their vehicles. With a national network of nearly 1,000 locations in 35 states and Puerto Rico, and 27 distribution centers, Pep Boys employs more than 8,000 people. More than seven million vehicles pass through Pep Boys bays each year, and our commitment to being the ONE our communities count on is demonstrated through our exceptional customer experience and support of the critical technical training initiatives needed to close Americas skills gap. For more information, visit www.pepboys.com.
**Position Summary**
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.
**Duties & Responsibilities**
* First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customers car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
* Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
* Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.
* Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
* Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.
* Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives.
* Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
* Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately.
* In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
* Maintain an organized and neat shop.
* Adhere to all company policies, procedures, safety and environmental rules.
* Other duties as assigned.
**Knowledge, Skills, and Abilities**
* High school diploma or equivalent required.
* Valid Drivers License.
* One year of related experience in the automotive service environment.
* One year of sales experience preferred.
* Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
* Strong verbal communication skills.
* Strong customer service skills.
* Ability to work Days, Nights, Weekends, Holidays.
**Physical Demands/Work Environment**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
**Physical Demands**
* Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
* Frequent standing and walking for long periods of time.
* Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
* Climb up and down ladders to retrieve and stock merchandise.
* Communicate effectively in person, by telephone, or by using telecommunications equipment.
* Enters and locates information on computer.
* Presents information to small and large groups.
* Visually verifies information, often in small print.
* Safely operates a motor vehicle.
