Dispatcher / Customer Service Representative
2 weeks ago
* Denton, TX, USA
* competitive
* Full Time
*medical/dental coverage, 401K, life insurance, vision insurance, vacation accrual from the 1st day, AND performance bonuses We have monthly company breakfasts, employee appreciation events throughout the year, and incentives for all employees*
of **Denton, TX** is looking for an energetic **full-time Dispatcher / Customer Service Representative** with a can-do attitude to join our office team. Are you an experienced and outgoing customer service professional who is looking for a **career and not just a job****established but growing local company** in an **essential industry**This Dispatcher / Customer Service Representative position starts at a **competitive wage** with the potential to earn overtime hours. You would also be eligible for **fantastic benefits**, including **medical/dental coverage, 401K, life insurance, vision insurance, vacation accrual from the 1st day, AND performance bonuses** We have monthly company breakfasts, employee appreciation events throughout the year, and incentives for all employees. If this sounds like the right opportunity for you, **apply today****Force Home Services Heating, Air Conditioning, & Plumbing**
**ABOUT FORCE HOME SERVICES HEATING, AIR CONDITIONING & PLUMBING**
Force Home Services, formerly known as Air Force Mechanical, has come a long way since its inception in 1998. Over the years, we have grown and expanded, and our name has evolved to reflect that change. We provide heating, air conditioning, and plumbing (HVAC) services locally from Dallas to Plano and Southlake to Denton. We are not here to merely be building code compliant and to meet industry standards. We are welcomed into our customers' homes with the expectation that we are experts in the fields of plumbing, heating, and cooling homes. It's our job to deliver that expectation.
We are proud of our well-equipped and trained employees. Our goal is to have our employees look forward to getting up every day and coming in to work. We offer a safe, clean, and enjoyable work environment. We offer continuous training in order to improve our abilities in all areas. In addition to TOP compensation and benefits packages for all employees, we provide a career path for all employees (5 years and beyond).
**A DAY IN THE LIFE OF A DISPATCHER / CUSTOMER SERVICE REPRESENTATIVE**
As a Dispatcher / Customer Service Representative, you are the voice of our company You provide superb customer care to our clients and help keep our office running smoothly. Your positive, friendly disposition comes through in all your interactions and is one of the reasons that our clients enjoy doing business with us.
Your primary responsibilities are to answer phones, schedule appointments, and accurately coordinate dispatching for our technicians and plumbers. You are detail-oriented and work hard to ensure that services are scheduled with maximum efficiency and customers and field crew are well-informed and supported Although the days are busy with a variety of tasks, you maintain a calm demeanor with customers and fellow co-workers and pride yourself in being level-headed and easily adapt to an ever-evolving day
**QUALIFICATIONS**
* High school diploma/GED
* No industry experience required
* Proficient with Microsoft Office, Google Docs, Internet platforms
* Prefer some customer service experience
* Need to live within 10-15 miles of our location
**WORK SCHEDULE**
This position works **Monday-Friday from 8 am-5 pm**.
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this office job in an essential industry, complete our initial **3-minute, mobile-friendly application.** We look forward to meeting you
Location: 76205
Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.
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