Current jobs related to Technical Support Specialist II - Somerset - VSE

  • IT Support Specialist

    6 days ago

    Somerset, United States Solar Cannabis Co. Full time

    Job Title: IT Support Specialist Job Summary: We are seeking a highly skilled and detail-oriented IT Support Specialist to join our team at Solar Cannabis Co. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our IT systems. Responsibilities: * Triage and...

  • Technical Specialist

    2 weeks ago

    Somerset, United States Nexus Enterprises Full time

    About the Role:Nexus Enterprises is seeking a highly skilled Technical Specialist to join our team in Somerset. As a Technical Specialist, you will play a crucial role in groundwater protection and be responsible for the following key tasks:Water Management Opinions: You will prepare water management opinions on groundwater for planning and procedures of the...

  • Technical Sales Specialist

    4 weeks ago

    Somerset, Wisconsin, United States Jobot Full time

    Attractive Compensation and Benefits PackageThis opportunity is presented by Jobot.Salary Range: $130,000 - $170,000 annuallyAbout Us:We are a prominent manufacturer specializing in precision-molded sintered porous plastic solutions.Why Join Our Team? Competitive Compensation & Commission Structure Comprehensive Benefits Opportunities for AdvancementPosition...

  • Information Security Specialist II

    4 weeks ago

    Somerset, New Jersey, United States Saxon Global Full time

    Position Overview:As an Information Security Specialist II, you will play a crucial role in enhancing the efficiency of security operations. Your responsibilities will include providing programming support and assisting in the strategic planning of projects within the information security domain. You will oversee daily operations of a specific security...

  • Technical Support Manager

    3 weeks ago

    Somerset, New Jersey, United States Demant Full time

    Job SummaryWe are seeking a highly skilled Consumer Support Manager to oversee the multi-brand technical support team at Demant. The successful candidate will be responsible for ensuring proper product training, consumer support, and continuing education for the team.Key ResponsibilitiesTeam Leadership: Lead and manage the consumer support team, providing...

  • Cloud Support Specialist

    1 week ago

    Somerset, United States SHI GmbH Full time

    About the RoleWe are seeking a highly skilled Cloud Support Specialist to join our team at SHI GmbH. As a key member of our Service Desk, you will play a critical role in providing exceptional technical support to our customers.Key ResponsibilitiesManage customer responses to technical assistance requests, ensuring timely and effective resolution.Develop and...

  • Supervisor, Technical Support

    4 weeks ago

    Somerset, United States SMC Ltd Full time

    About Us: SMC, Ltd. is a globally recognized premium supplier to the medical market with locations throughout the world. People committed to speed, technology, and exceptional performance are the cornerstone of our organization. Comprised of dedicated people and decades of manufacturing experience, we have continued to experience strong growth and currently...

  • Senior Customer Service Specialist

    3 weeks ago

    Somerset, United States Raymond Alexander Associates and RAA Temps LLC Full time

    Job DescriptionJob DescriptionSenior Customer Service Specialist - Inside Technical Sales - Sales EngineerIndustrial Manufacturing and Distribution Company$80-90,000Well-established and growing Contract Manufacturing, Import and Distribution Company is seeking an Inside Sales Support and Customer Service Specialist to join their team. Company provides...

  • Software Partners Operations Specialist II

    2 weeks ago

    Somerset, New Jersey, United States SHI International Full time

    Job SummaryThe Software Partner Operations Specialist II - Tier 2 position is a critical role within the department, responsible for supporting our key partners, including Adobe, Citrix, Novell, and IBM. The successful candidate will be well-versed in the Software Partner Operations discipline and will be responsible for processing orders, managing...

  • Software Partners Operations Specialist II

    3 days ago

    Somerset, New Jersey, United States SHI International Full time

    Job SummaryThe Software Partner Operations Specialist II role is a critical position within our department, responsible for supporting our key partners, including Adobe, Citrix, Novell, and IBM. This individual will process orders, manage pricelists, and handle any inside sales issues or concerns related to these partners. Additionally, they will train and...

  • Technical Solutions Engineer

    6 days ago

    Somerset, United States SHI International Full time

    About SHI InternationalSHI International Corp. is a global provider of IT solutions and services, dedicated to helping organizations change the world through technology. With over 17,000 clients worldwide, we offer a concierge approach to solving complex IT challenges.Job SummaryThe Corp Technical Solutions Engineer will play a key role in developing and...

  • Technical Solutions Engineer

    22 hours ago

    Somerset, United States SHI GmbH Full time

    About the RoleThe Corp Technical Solutions Engineer will work as a technical specialist who will focus on solution development and testing in physical and virtual lab environments. This role requires a strong understanding of cloud-native and on-prem technologies, as well as experience with network and security performance testing equipment.Key...

  • Consumer Support Manager

    2 weeks ago

    Somerset, New Jersey, United States Demant Full time

    About the RoleDemant, a world-leading hearing healthcare group, is seeking a highly skilled Consumer Support Manager to oversee the multi-brand technical support team. As a key member of our organization, you will be responsible for ensuring that proper product training, consumer support, and continuing education are provided and continuously evaluated.Key...

  • Mechanical Project Engineer II

    1 week ago

    Somerset, United States BEUMER Group Full time

    Job Title: Mechanical Project Engineer IIBEUMER Group is a leading manufacturer of intralogistics solutions, and we are seeking a highly skilled Mechanical Project Engineer II to join our team.Job Summary:The Mechanical Project Engineer II will be responsible for designing and developing mechanical systems for our material handling equipment. This includes...

  • Design Project Engineer II

    6 hours ago

    Somerset, United States IPS-Integrated Project Services, LLC Full time

    Job Title: Design Project Engineer IIAt IPS, we are seeking a talented Design Project Engineer II to join our industry-leading Engineering Design - Project Management team at our office located in Somerset, NJ.Job Summary:We are looking for a highly skilled Design Project Engineer II to provide technical, managerial, administrative, and managerial support to...

  • Tech Support Respiratory II

    2 months ago

    Somerset, United States Drive Medical Full time

    Job DescriptionJob DescriptionONSITE: SOMERSET, PANO VISA SPONSORSHIPReports to (title): Manager, ServiceDepartment: RepairFLSA Status: Non-ExemptWho is Drive DeVilbiss… Drive DeVilbiss has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud...

  • Quality Systems Engineer II

    7 days ago

    Somerset, United States Terumo Medical Corporation Full time

    {"Job Title": "Quality Systems Engineer II", "Job Summary": "At Terumo Medical Corporation, we are seeking a Quality Systems Engineer II to drive our Corporate CAPA Program to ensure compliance with global Quality System regulations, effectiveness, and efficiency in dealing with quality issues.Responsibilities:* Establish and maintain CAPA process metrics*...

  • Peer Support Specialist

    3 weeks ago

    Somerset, United States Volunteers of America Mid-States Full time

    POSITION TITLEPeer Support SpecialistLOCATIONSomerset, KY (Pulaski)STATUSFull Time, Hourly, Non-ExemptPROGRAMAddiction Recovery ServicesREPORTS TOProgram Manager - RCCINTRODUCTIONVolunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry...

  • Peer Support Specialist

    2 weeks ago

    Somerset, United States Volunteers of America Mid-States Full time

    POSITION TITLE: Peer Support SpecialistLOCATION: Somerset, KY (Pulaski)STATUS: Full Time, Hourly, Non-ExemptPROGRAM: Addiction Recovery ServicesREPORTS TO: Program Manager - RCCINTRODUCTION:Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through...

  • Peer Support Specialist

    2 weeks ago

    Somerset, United States Volunteers of America Mid-States Full time

    POSITION TITLE: Peer Support Specialist LOCATION: Somerset, KY (Pulaski) STATUS: Full Time, Hourly, Non-Exempt PROGRAM: Addiction Recovery Services REPORTS TO: Program Manager - RCC INTRODUCTION: Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of...

Technical Support Specialist II

3 months ago

Somerset, United States VSE Full time

Reference #: 16811 Technical Support Specialist II Somerset, PA 15501, USA Req #3383 Thursday, June 27, 2024 SUMMARY:The Technical Support Specialist IIwill be a member of the VSE Corporate IT Help Desk team and is responsible for assisting the Sr. Manager, Service Desk, toprovide customer service support for VSE employees globally. This role is the first line of support for the Information Technology department and will be required to explain technical intricacies to employees for new computer technology; maintain cooperative working relationships; and demonstrate sensitivity to and respect for a diverse employee population. The Service Desk Specialist I is obsessed with customer service and has ownership of the customer experience. DUTIES & RESPONSIBILITIES: Responsibilities include, but are not limited to: Provides deeper troubleshooting and technical support. Manage service request calls via the ticketing system, telephone, remote access, and desk side visits to ensure courteous, timely, and effective resolution of employee issues. Configure, install, and support desktop computers, laptops, printers, monitors, peripherals, client-side applications, and operating systems. Diagnose and resolve hardware breakdowns - including workstations, laptops, printers, network hardware, voicemail, phone equipment, and communicate the remediation with status updates. Configure IT devices for secure operation, including installation of security software, software updates, and other configurations as required. Communicate technical information clearly and effectively over the phone, in person, and in writing to employees. Provide network and email account provisioning and deprovisioning administration. Create and maintain updated knowledge-based articles in the document repository and contributes to the service desk standard operating procedures and training documents. Document all employee requests and actions taken in the IT service desk ticketing system. Review ticketing system to ensure assigned tickets are being identified and issues effectively resolved in compliance with policies and service-level agreements. Assist employees with audio/visual conferencing activities; this includes conference room setup and tear downs,maintenance and troubleshooting of AV equipment and schedules service calls. Other duties as assigned. MINIMUM REQUIREMENTS: High School diploma or GEDin Computer Sciences, Information Technology,or related field or a combination of relevant Specialized Technical Certifications in related field - or an additional2 year of relevant work experience in lieu of degree. 2 years of working experience troubleshooting computer hardware, laptops, desktops, mobile devices, and enterprise desktop applications. Problem-solving and analytical skills are essential for diagnosing and resolving complex issues. 2 years of experience with Microsoft Active Directory user account administration. Basic understanding of Network Protocols (TCP/IP, DNS, DHCP etc.) Demonstrated strong verbal and written communication skills. Willingness to participate in on-call rotation, and work flexible schedules, holidays, and weekends. PREFERRED REQUIREMENTS: Associates degree in Computer Sciences, Information Technology, or related field. Information Technology Certification equivalent to a CompTIA ITF+, A+, Network +, Security +, or MCP. Working experience with setup, repair and modification of windows desktops and laptops, printers, and other peripherals. Technical support and service desk experience supporting windows and Apple systems. Action- oriented and self-motivated with the ability to improve the effectiveness, performance, and efficiency of the service desk support team. Ability to prioritize tasks and complete assignments within an estimated timeframe. Knowledge and experience of desktop and network management, software deployment and tracking tools. Strong knowledge of network printer in tallation, set up and troubleshooting. Knowledge of service desk ticketing system and general service desk operations. Experience with Service Now software. OTHER: Some travel required. The selected applicant will be subject to a background check and drug testing. VSE is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state or local law. At VSE, we don't just hire employees; we nurture careers and champion well-being. We understand that our success is driven by the people who make up our incredible team, and that's why we're committed to providing a workplace that goes beyond just a job-it's a place where you can truly flourish. When you choose VSE, you're choosing a company that prioritizes YOU. Let us tell you why: Time Off: Enjoy Paid Time Off to relax and recharge. Family Support: We offer Paid Maternity Leave and Paid Bonding Leave, along with access to our Employee Assistance Program, ensuring your family's well-being. Education: Pursue your educational goals with Tuition Reimbursement for Undergrad, Technical, and Graduate Programs. Financial Security: We offer a 401(k) and Employee Stock Purchase Plan to secure your financial future. Healthcare: Your health is essential, and we provide Health, Dental, and Vision Care. Flexible Spending: Take advantage of HSA, FSA, and Dependent Care plans for added flexibility. Insurance: We've got you covered with Short-Term and Long-Term disability insurance. Competitive Salaries: Your hard work is rewarded with competitive salaries. Ready to be part of a company that values you as much as your skills and expertise? Join VSE and let's take your career to new heights while ensuring your well-being every step of the way. Come grow with us. Your future begins here. Apply TODAY Other details Job Family Information Technology Pay Type Hourly Travel Required Yes Travel % 15 Required Education High School Apply Now Somerset, PA 15501, USA Share this job: Equal Opportunity/Affirmative Action Employer. VSE considers candidates regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status, or any other characteristic protected by law.