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Customer Relations Representative

3 months ago

Houston, United States GenAlpha Inc Full time

Generation Alpha is seeking a vibrant, energetic, and dedicated Customer Relations Representative to join our growing team Based in the Houston area, our firm was founded on the principles of excellent customer service and a dedication to providing our charity partners with the highest quality fundraising services possible. Our goal is to integrate creative marketing and fundraising tactics in a new and innovative way with their potential donor base to increase their brand awareness and long-term donor loyalty.

Customer Relations Representative Responsibilities:

  • Communicate and interact directly with potential donors
  • Conceptualize and lead promotional fundraising campaigns, working closely with the Senior Marketing Manager
  • Identify specific target markets to help promote our charity partners' core mission within the community
  • Coordinate and present territory research to the rest of the entry-level and senior-level Marketing Team
  • Develop and showcase leadership skills throughout the entry-level
  • Build brand awareness and recognition through the implementation of individualized marketing and sales campaigns
  • Support every angle of marketing with a client-first approach to drive growth and brand loyalty
  • Deliver results to our clientele daily and meet all objectives and goals
  • Assist senior-level Marketing Manager with any other designated projects
Requirements & Expectations of Our Customer Relations Representative:
  • An associate's degree or some college coursework is preferred but not required
  • 1 year of experience in customer service or customer-centric industry is required
  • Ability to work in a fast-paced environment
  • Highly motivated
  • Team-oriented mindset
  • Exceptional communication skills
  • Versatile and dependable
  • Friendly, positive, and upbeat personality


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