Broker Relations Representative

1 month ago


Houston, United States Deans Professional Services Full time
Job DescriptionJob Description

Dean’s Professional Services is now partnered a local, nonprofit, managed care organization committed to helping improve the health and well-being for Texas residents, hiring qualified, patient-care focused Broker Relations Representative to work in Houston, TX. 


We are on a mission to create care that’s more professional. With solutions that are value-based and patient-centered. To accomplish this, we are looking for individuals who share our sense of excellence, and are ready to embrace new opportunities


The Broker Relations Representative is an entry level position that will assist the Broker Relations team with administrative tasks and provide support for the daily functions of the department.


Job Responsibilities:

  • Assist the Broker staff with projects, assignments and daily duties, such as data entry, updating and maintaining filing system 

  • Sort mail, order supplies, and greet visitors as needed. 

  • Input daily departmental data entry 

  • Build knowledge of Broker Relations field through shadowing opportunities with staff at various levels 

  • Take detailed notes for Broker Relations meetings 

  • Assist in preparation of reports, help create procedures, processes, technical documentation and manuals. 

  • Update and maintain filing system of teams assigned 

  • Help create procedures, processes, technical documentation and manuals

  • Answer, return and direct any phone calls, sort mail, order supplies, and greet visitors 

  • Complete any training assigned 

  • Actively contribute to achievement of department goals

  • Answer broker calls (Inbound and outbound)


Job Requirements:

  • Entry-level administrative position 

  • Must have good verbal and written skills 

  • Proficiency in MS Word, MS Excel

  • Familiarity with MS Access 

  • Candidates must be detail oriented with some administrative skills 

  • Administrative, Customer service or call center experience preferred 


Job Details:

  • Starting pay rate $16 per hour (based on experience) 

  • Benefits offered – healthcare, dental, life insurance, etc. 

  • Full time – Monday – Friday / 8am -5pm 

Dean’s Professional Services is a national, award-winning staffing solutions firm. Since 1993, DPS has placed over 60,000 professionals across the nation. We partner with our clients to provide placement opportunities that match your skill, experience, and personality. For more information please visit www.deansprofessionalservices.com.



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