Senior Director, Retail Operations

4 days ago

Chicago, United States Glen-Gery Full time
About the Company

Glen-Gery Corporation is a wholly owned subsidiary of Brickworks Limited. Brickworks Limited (“The Group”) is a large Australian-listed group of companies. The Group has been in operation since the early 1900s, has a market capitalization exceeding $3.5 billion, and operates across 3 core business segments: Building Products, Land & Development, and Investments. The Group employs more than 2,000 FTE employees and operates nationally across Australia and has a significant presence in the USA.

Founded in 1890, Glen-Gery Corporation is one of the nation’s largest brick manufacturers and operates eight brick manufacturing facilities. Glen-Gery products are sold nationally through a network of over 500 distributors as well as in Canada. Since entering the USA in 2018, Brickworks have acquired Sioux City Brick, Redland Brick and the distribution business of Southfield Corporation in Illinois and Indiana (Illinois Brick, Indiana Brick). The combined North American business now has more than 900 employees, operates across 40 locations, including 8 brick plants, 26 masonry supply center/retail locations, and 3 Design Studios.

Basic Function: Reporting to the Brickworks North America President, the Senior Director Retail Operations & Purchasing role will have primary responsibility for the Company’s staff, inventory, and retail operations to include all retail locations, ensuring the organization has the proper operational controls, administrative and reporting procedures, and people systems to effectively grow the organization and to maximize financial strength, operating efficiency, and satisfy company goals and objectives. The position will also be responsible for supporting sales goals of the retail locations.

This role has oversight and responsibility of Regional Operations Manager for Brickworks Supply.

Importantly this position is focused on efforts to partner with sales; to ensure a superior customer experience; and, to simplify, automate, and drive improvement through the retail supply operations and purchasing teams.

SUMMARY OF RESPONSIBILITIES:

  • Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress and obstacles of key initiatives
  • Responsible for leading the retail locations to execute, achieve and surpass sales, profitability, and business goals and objectives
  • Review, analyze, and evaluate business processes throughout the Retail Operations division to include JDE operating and POS systems/software to improve day-to-day operations
  • Draw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals
  • Devise strategies for ensuring the growth of programs enterprise-wide, and implement process improvements to maximize sales, service, and distribution while minimizing costs
  • Adhere to the company’s policies and standards, and ensure that laws and regulations are being followed
  • Work closely with Human Resources to lead the Retail Operations team with integrity and to establish and maintain a trusting, inclusive and productive environment
  • Collaborate with Sales and functional leaders in the development of performance goals and long-term operational plans
  • Ensure BWS standards for facility upkeep and image are maintained, and that cost-effective technology is used to maximize customer service. Initiate recommendations on purchases of new equipment and improvements to assess throughout BWS.
  • Establish best practices across the region
  • Develop relationships in the market
  • Samples and showrooms are reflective of products sold


Education

  1. Bachelor’s Degree in Business, Economics, or a related field required
  2. MBA preferred
Experience
  1. Business experience of 15+ years in progressively responsible retail operational leadership positions
  2. Previous experience with customer products and building materials preferred
  3. Experience in developing budgets, business plans required
  4. Superior negotiation skills for both internal and external purposes
  5. Strong working knowledge of data analysis and performance metrics, using business management software (SAP, ERP, CRM)
  6. High level of written and oral communication skills


This job description is not intended to be all inclusive an as such the employee will also be required to perform other reasonable business duties as may be assigned by their immediate supervisor and/or other management personnel.

Equal Opportunity Employer

  • Director of Retail Operations

    2 days ago

    Chicago, Illinois, United States Illinois Equity Staffing LLC Full time

    Job Title: Director of Retail OperationsWe are seeking a highly skilled Director of Retail Operations to lead and manage the operational aspects of our multi-unit dispensary network across Illinois. This strategic role focuses on the operationalization of new dispensaries and the enhancement of existing ones by streamlining operations and maximizing...

  • Director of Retail Operations

    1 month ago

    Chicago, United States Illinois Equity Staffing Full time

    We are seeking a Director of Retail Operations to lead and manage the operational aspects of our multi-unit dispensary network across Illinois. This strategic role focuses on the operationalization of new dispensaries and the enhancement of existing ones by streamlining operations and maximizing revenue. The ideal candidate will be instrumental in fostering...

  • Director of Retail Operations

    1 month ago

    Chicago, United States Illinois Equity Staffing LLC Full time

    We are seeking a Director of Retail Operations to lead and manage the operational aspects of our multi-unit dispensary network across Illinois. This strategic role focuses on the operationalization of new dispensaries and the enhancement of existing ones by streamlining operations and maximizing revenue. The ideal candidate will be instrumental in fostering...

  • Director of Retail Operations

    4 months ago

    Chicago, United States Illinois Equity Staffing LLC Full time

    Job DescriptionJob DescriptionWe are seeking a Director of Retail Operations to lead and manage the operational aspects of our multi-unit dispensary network across Illinois. This strategic role focuses on the operationalization of new dispensaries and the enhancement of existing ones by streamlining operations and maximizing revenue. The ideal candidate will...

  • Senior Director of Nursing Operations

    3 weeks ago

    Chicago, Illinois, United States Sunrise Senior Living Full time

    Job SummarySunrise Senior Living is seeking a highly skilled and experienced Senior Director of Nursing Operations to join our team. As a key member of our leadership team, you will be responsible for providing overall leadership and management of the health and well-being of our residents.Key ResponsibilitiesManage all clinical programs, quality assurance,...

  • Senior Living Regional Director of Operations

    2 weeks ago

    Chicago, Illinois, United States Cedarhurst Senior Living Full time

    About the RoleCedarhurst Senior Living is seeking a highly skilled and experienced Regional Director of Operations to join our team. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our senior living communities, ensuring that our residents receive the highest level of care and service.Key...

  • Operations Director, Retail and Attractions

    2 weeks ago

    Chicago, Illinois, United States Great Wolf Lodge Full time

    {"title": "Retail and Attractions Operations Director", "description": "Job SummaryThe Director of Retail and Attractions Operations will be responsible for driving operational excellence and maximizing department profitability across our 20+ lodges. This role will require strong leadership skills, a passion for delivering outstanding guest service, and the...

  • Executive Director

    3 weeks ago

    Chicago, Illinois, United States Lakehouse Senior Living, LLC Full time

    About LakeHouse Senior LivingLakeHouse Senior Living, LLC, a leading provider of senior living communities, is seeking an experienced Executive Director to oversee the daily operations of our communities. As a key member of our leadership team, you will be responsible for ensuring the highest level of care and service to our residents, while also driving...

  • Director of Retail Operations and Attractions

    3 weeks ago

    Chicago, Illinois, United States Great Wolf Lodge Full time

    Job Summary:The Director of Retail Operations and Attractions is a key leadership role responsible for driving operational excellence and maximizing profitability in our retail, attractions, and entertainment departments. This individual will serve as the voice and advocate of operational needs from the field to the corporate support team, ensuring seamless...

  • Senior Director of Resident Engagement

    4 weeks ago

    Chicago, Illinois, United States Brookdale Senior Living Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Director of Resident Engagement to join our team at Brookdale Senior Living. This is a key leadership role that requires a strong passion for delivering exceptional resident experiences and a proven track record of success in senior living operations.Key ResponsibilitiesDevelop and implement...

  • Nike Direct Retail Operations Director

    4 days ago

    Chicago, Illinois, United States Qonten Full time

    Nike Direct Retail Operations Director OpportunityWe are seeking a top-tier retail operations leader to join our team at Nike Direct. As a Retail Operations Director, you will work collaboratively with HR, Talent Acquisition, and Loss Prevention partners to develop long-term strategies for the Central Territory.Key Responsibilities:Develop and implement...

  • Head of Retail Operations

    1 month ago

    Chicago, Illinois, United States Illinois Equity Staffing LLC Full time

    Position OverviewIllinois Equity Staffing LLC is in search of a Head of Retail Operations to spearhead and oversee the operational functions of our extensive dispensary network throughout Illinois. This pivotal role is centered on the execution of new retail locations and the optimization of existing ones, focusing on enhancing operational efficiency and...

  • Retail Operations Manager

    3 weeks ago

    Chicago, Illinois, United States SAS Retail Services Full time

    Job OverviewAs a key member of our Retail Services team at SAS Retail Services, the Retail Operations Manager will play a critical role in driving sales growth and ensuring exceptional customer experiences across our retail locations.Key Responsibilities:Lead and direct a team of retail associates to achieve sales targets and maintain a high level of...

  • Senior Director, Business Development, Retail

    1 week ago

    Chicago, Illinois, United States The Trade Desk Full time

    About The Trade DeskThe Trade Desk is revolutionizing the way global brands and their agencies advertise to audiences worldwide. Our mission is to create an independent media buying platform that empowers marketers to reach more customers in more places, with greater transparency and choice at every stage.Job SummaryWe're seeking a seasoned Senior Director,...

  • Director of Housekeeping Operations

    3 weeks ago

    Chicago, Illinois, United States Senior Lifestyle Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Director of Housekeeping Operations to join our team at Senior Lifestyle. As a key member of our housekeeping department, you will be responsible for ensuring the cleanliness and maintenance of our facilities.Key ResponsibilitiesCoordinate and schedule cleaning staff to ensure efficient and...

  • Retail Operations Director

    3 weeks ago

    Chicago, Illinois, United States Qonten Full time

    Job SummaryWe are seeking a top-tier retail operations leader to join our team at Qonten. As a Retail Operations Director - Central Territory, you will be responsible for developing long-term strategies in collaboration with our HR, Talent Acquisition, and Loss Prevention partners.Key ResponsibilitiesDrive business growth through effective retail operations...

  • Senior Director, Business Development, Retail

    4 weeks ago

    Chicago, Illinois, United States The Trade Desk Full time

    About The Trade DeskThe Trade Desk is a leading independent media buying platform that enables global brands and their agencies to advertise to audiences around the world. Our platform is designed to help marketers reach more customers in more places, with more transparency and choice at every stage.Our MissionWe are transforming the way brands and agencies...

  • Senior Director, Business Development, Retail

    3 weeks ago

    Chicago, Illinois, United States The Trade Desk Full time

    About The Trade DeskThe Trade Desk is a leading independent media buying platform that helps marketers reach more customers in more places, with more transparency and choice at every stage.Job SummaryWe are seeking a highly experienced and strategic Senior Director to lead our Retail Business Development efforts. As a key member of our team, you will be...

  • Senior Director of Operations

    3 weeks ago

    Chicago, Illinois, United States QLM Search Full time

    QLM Search is recruiting a Senior Operations Director for a specialist Ingredients and Food group supporting the Food and Beverage sector. Reporting to the CEO and a dotted line to the global COO, this role forms part of the senior leadership team responsible for driving best-in-class operational performance across the business unit.Key Responsibilities:·...

  • Director of Housekeeping Operations

    3 weeks ago

    Chicago, Illinois, United States Senior Lifestyle Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Director of Housekeeping Operations. As a key member of our facilities team, you will be responsible for ensuring the highest standards of cleanliness and resident satisfaction in our properties.Key ResponsibilitiesHousekeeping Services CoordinationAssist in...