Current jobs related to Help Desk Analyst 3 - Dover - JobRialto

  • Wire Desk, Analyst I

    1 month ago

    Dover, United States Carrington Full time

    Come join our amazing team and work remote, prefer someone living in PST zone. The Wire Desk Analyst l will be responsible for assisting the Treasury department with its ongoing daily operational needs such as transaction processing, balance reporting, bank account administration, maintaining signatories, unclaimed property reporting and compliance...

  • Technical Support Analyst

    4 weeks ago

    Dover, Delaware, United States Marriott Full time

    JOB SUMMARYAs a vital member of the IT Service Delivery team, the Support Analyst is responsible for providing initial assistance for hotel operations, functional inquiries, and technical troubleshooting related to Marriott's mobile applications and Mobile Guest Services. This role encompasses basic network connectivity and troubleshooting tasks. The Analyst...

  • Technical Support Analyst for Hospitality

    4 weeks ago

    Dover, Delaware, United States Marriott Full time

    JOB SUMMARYAs a key member of the IT Service Delivery team, the Support Analyst is responsible for providing initial level operational, functional, and technical assistance for Marriott's mobile applications and Mobile Guest Services. This role encompasses basic network connectivity and troubleshooting tasks. The Analyst independently resolves contact...

  • Board Certified Behavior Analyst

    4 weeks ago

    Dover, United States Behavior Interventions Inc Full time

    Position: Board Certified Behavior AnalystLocation: Dover, DEBoard-Certified Behavior Analyst (BCBA), part time positions available in New Castle County and Kent County, DE.Check us out on YouTube: Our Mission and MotivationGrow with UsWhy Board-Certified Behavior Analysts (BCBAs) Choose Behavior Interventions?Salary and Benefits available to the...

  • Board Certified Behavior Analyst

    3 weeks ago

    Dover, United States BEHAVIOR INTERVENTIONS INC Full time $68,000 - $105,000

    Position: Board Certified Behavior AnalystTake the next step in your career now, scroll down to read the full role description and make your application.Location: Dover, DEBoard-Certified Behavior Analyst (BCBA), part time positions available in New Castle County and Kent County, DE.Check us out on YouTube: Our Mission and MotivationGrow with UsWhy...

  • Board Certified Behavior Analyst

    3 weeks ago

    Dover, United States Behavior Interventions Inc Full time

    Position: Board Certified Behavior AnalystLocation: Dover, DEBoard-Certified Behavior Analyst (BCBA), part time positions available in New Castle County and Kent County, DE.Check us out on YouTube: Our Mission and MotivationGrow with UsWhy Board-Certified Behavior Analysts (BCBAs) Choose Behavior Interventions?Salary and Benefits available to the...

  • Receptionist Front Desk

    1 month ago

    Dover, United States Hair Daze Full time $15 - $19

    Job DescriptionJob DescriptionWe are looking for an upbeat, energetic person with a friendly personality for our front desk. Part time, evening hours hours. You will be answering phones, greeting clients and helping out around the salon cleaning, folding towels ect.. 

  • Welcome Desk Associate

    1 month ago

    Dover, United States YMCA of the Roses Full time

    Description The Dover Branch is searching for a dynamic addition to the team, interested in working evenings, mornings, and/or weekends. Specific hours include Monday through Thursday from 3pm - 8pm. Our Welcome Desk Associates are our "go to" people who help our members and employees, providing information on the branch, services, and programs, on the phone...

  • Front Desk Agent

    2 months ago

    West Dover, United States Mount Snow Resort Full time

    As the Front Desk Agent, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk Agent is a great starting point with huge potential for upwa Front Desk, Agent, Hotel

  • Board Certified Behavior Analyst School

    1 week ago

    Dover, United States Epic Special Education Staffing Full time

    ABOUT USTogether, we are the Epic Special Education Staffing family and family is how we view each member of this incredible community. From our family to the nation’s schools, we remain focused on providing a world of opportunities for you to leverage your abilities and make an impact on special education. Apply today to join our family.POSITION...

  • Board Certified Behavior Analyst

    4 weeks ago

    Dover, DE, United States Behavior Interventions Inc Full time

    Position: Board Certified Behavior AnalystLocation: Dover, DEBoard-Certified Behavior Analyst (BCBA), part time positions available in New Castle County and Kent County, DE.Check us out on YouTube: Our Mission and MotivationGrow with UsWhy Board-Certified Behavior Analysts (BCBAs) Choose Behavior Interventions?Salary and Benefits available to the...

  • Board Certified Behavior Analyst School

    1 week ago

    Dover, United States Epic Special Education Staffing Full time

    ABOUT USTogether, we are the Epic Special Education Staffing family and family is how we view each member of this incredible community. From our family to the nation’s schools, we remain focused on providing a world of opportunities for you to leverage your abilities and make an impact on special education. Apply today to join our family.POSITION...

  • Board Certified Behavior Analyst School

    8 hours ago

    Dover, United States Epic Special Education Staffing Full time

    ABOUT USTogether, we are the Epic Special Education Staffing family and family is how we view each member of this incredible community. From our family to the nation’s schools, we remain focused on providing a world of opportunities for you to leverage your abilities and make an impact on special education. Apply today to join our family.POSITION...

  • Board Certified Behavior Analyst

    3 weeks ago

    Dover, United States BEHAVIOR INTERVENTIONS INC Full time

    About the RoleBehavior Interventions Inc. is seeking a highly skilled Board Certified Behavior Analyst (BCBA) to join our team. As a BCBA, you will be responsible for providing behavioral assessment and intervention services to support families referred to our organization.Key ResponsibilitiesProvides behavioral assessment and intervention services to...

  • Data & BI Analyst II

    2 months ago

    Dover, United States Chesapeake Utilities Corporation Full time

    Description Position: Data & BI Analyst II Location: Hybrid with minimum of 3 days a week in Newark, DE   The Company is looking for a Data and BI Analyst II to be a key member of our Business Intelligence and Analytics team.  The successful candidate will build and maintain strong relationships with business partners, while supporting the...

  • Board Certified Behavior Analyst

    4 weeks ago

    Dover, United States Pediatric Therapeutic Services, Inc. Full time

    Pediatric Therapeutic Services (PTS), is an organization dedicated to providing comprehensive, education-based therapy services. We are actively seeking Board Certified Behavior Analysts (BCBA) to join our team and contribute to the mission of embracing, inspiring, and challenging every student, every day.Position Overview:As a BCBA with PTS, you will play a...

  • Board Certified Behavior Analyst Position

    10 hours ago

    Dover, Delaware, United States Epic Special Education Staffing Full time

    About Epic Special Education StaffingWe are a dedicated team of professionals passionate about providing exceptional special education services to schools across the nation. Our mission is to empower educators and support staff to make a meaningful impact in the lives of students with special needs.Job DescriptionEpic Special Education Staffing is seeking a...

  • Board Certified Behavior Analyst

    4 weeks ago

    dover, United States Pediatric Therapeutic Services, Inc. Full time

    Pediatric Therapeutic Services (PTS), is an organization dedicated to providing comprehensive, education-based therapy services. We are actively seeking Board Certified Behavior Analysts (BCBA) to join our team and contribute to the mission of embracing, inspiring, and challenging every student, every day.Position Overview:As a BCBA with PTS, you will play a...

  • Workday HRIS analyst

    3 weeks ago

    Dover, United States Pharmatek Consulting Inc Full time

    This is a remote position. Workday HRIS analyst Full time position Remote Job Description Position Summary: The Workday HRIS Lead Analyst Integrations is responsible for providing advanced technical skillset to govern data migration into or out of Catalent s Global HR Information System (Workday). This position will work with the HRIS...

  • Lead SaaS Techno-Functional Analyst

    5 days ago

    Dover, Delaware, United States Oracle Full time

    Job Title: Lead SaaS Techno-Functional AnalystOracle is seeking a highly skilled Lead SaaS Techno-Functional Analyst to join our team. As a key member of our Customer Success Services organization, you will be responsible for providing technical support and business solutions to our customers.Key Responsibilities:Provide leadership and expertise in the...

Help Desk Analyst 3

3 months ago

Dover, United States JobRialto Full time
Description:

This is an elevated Tier 1 Service Desk role that is 95% phone support for internal and external customers.

The technician troubleshoots, resolves, documents, and escalates tickets, as necessary.

Excellent communication and customer service skills are a must.

The primary function of this position is to resolve and/or manage issues over the phone or via remote tools.

Preferred Education:

A+ Certification and Network + Certification or demonstrated equivalent.

Role Details:

Process all inbound telephone calls, emails, and tickets as assigned.

Interface with outside vendors (Verizon and others) to assist in team/and customer support for field locations related to outages and telecom issues.

95 % phone support, performing basic troubleshooting of network connectivity, infrastructure, and device issues.

Basic troubleshooting of LAN/WAN issues

Remote troubleshooting of desktop issues

Thorough documentation and (when necessary) escalation of all incident tickets, utilizing our Service Delivery Tool (Service Now)

Proactive responsiveness to time sensitive issues.

This is a diverse business process environment that requires independent critical thinking.

Responsible for the execution of DTI Service Desk contact, problem, incident and request management policies and procedures.

Responsible for the diagnosis, troubleshooting and tracking of all computer-related incidents.

Responsible for escalating problems and incidents to designated level 2 and level 3 help desk support entities.

Responsible for reporting incident status and system outage notifications to customers, technical staff, and applicable management.

Education: Bachelors Degree