Admissions Counselor, First-Time Traditional

4 weeks ago

Louisville, United States Spalding University Full time
Job Details

Job Location
Spalding-Egan Leadership Center (ELC) - Louisville, KY

Position Type
Full Time

Job Category
Customer Service

Description

Admissions Counselor, First-Time Traditional

JOB LOCATION: On Campus

JOB SUMMARY

Spalding University is hiring a dynamic individual to recruit prospective students for the undergraduate degree programs. This counselor will represent Spalding at special events and collaborate with the admissions team to achieve the institution's annual recruiting and enrollment goals.

In addition to actively engaging prospective students, this counselor will maintain ongoing relationships with representatives from various educational institution and may also serve as a liaison between admissions and other academic areas or department(s) within the University.

This position will require some travel as well as representation at various evening and weekend recruitment events.

Salary/Hourly wage for this position is $36,000 yearly with a comprehensive benefits package which includes medical coverage, 403b, 23 Paid Time Off days, 21 Holidays, tuition remission, cell phone allowance, and much more.

DUTIES AND RESPONSIBILITIES

INTERRELATIONS
  • Maintain active contact with prospective students from inquiry through enrollment.
  • Monitor lead activity to provide timely response to individual inquiries and initiate proactive outreach to prospective students; develop and implement effective communication strategies for enrollment funnel management.
  • Develop and maintain relationships with representatives of various educational institutions.
  • Attend college fairs and other recruitment events and provide information about Spalding University (history, academic programs, campus life).
  • Host campus visits with prospective students and parents.
  • Review and evaluate the academic transcripts of incoming students.
  • Employ personalized outreach for follow-up activities and communications to those who inquire, apply or admitted via e-mail, phone; documenting these activities in the University's Customer Relationship Management (CRM) system.
  • Analyze demographic data to assess recruiting outcomes.
  • Serve as liaison to assigned academic area(s) and/or other University department(s).
  • Participate in specific on and off campus recruitment and community events.
  • Promote and support the mission and vision of Spalding University.
  • Abide by University policies, procedures and compliance guidelines.
  • Perform miscellaneous job-related duties as assigned.
Qualifications

MINIMUM QUALIFICATIONS
  • A minimum of one-year customer service, recruiting or sales experience or experience in tourism and the hospitality industry.
  • Employee must be able to work a flexible schedule, attending some evening and weekend events. During peak season (September November), counselors can expect to spend 15-20 nights on the road engaged in recruitment-related travel.
  • Access to dependable transportation.
  • Valid Drivers license and ability to travel in and around Louisville, Kentucky or surrounding cities and states.
DESIRABLE KNOWLEDGE, ABILITIES AND SKILLS:
  • Professional demeanor; ability to foster positive communication with visitors, students, administrators, faculty and staff.
  • Strong presentation and customer service skills; is able to speak in informal situations with confidence.
  • Ability to access information from a variety of different sources, using sound judgment in the decision-making process.
  • Experience with word processing and data entry, and in using various programs within the Windows operating system: E-mail, calendar functions, Microsoft Word, Excel and PowerPoint.
  • Sense of creativity, with a desire to work collaboratively with others possessing different strengths and insights.
  • Ability to maintain confidentiality in matters relating to student privacy and release of information.
  • Slate experience is a plus


CONTACT

All applications are made through the Paycom Applicant Tracking System.

**It is highly recommended that all faculty and staff have the COVID 19 vaccination.

ABOUT SPALDING UNIVERSITY:

Spalding University offers a comprehensive package including medical, dental, vision, Spaldingmatching contribution up to5% to your403b/Roth retirement plan,generous Paid Time Off program, Parental Leave, 21 holidays including 2 weeks off at the end of the year, paid life insurance and short term disability, paid time for volunteering, free gym membership, and more.

Situated in the heart of downtown Louisville, Kentucky's largest city, Spalding University combines a rich social justice history and a commitment to community service as we attract students who desire a high-quality education in a very personalized setting. An engaged faculty serves nearly 2300 students at the bachelors', masters and doctoral levels, providing real-world learning in liberal and professional studies.

Faculty, staff and students are united by the institutional mission:Spalding University is a diverse community of learners dedicated to meeting the needs of the times in the tradition of the Sisters of Charity of Nazareth through quality undergraduate and graduate liberal and professional studies, grounded in spiritual values, with an emphasis on service and the promotion of peace and justice.

With a focus on service and leadership, Spaldingoffersall students a mission-drivenconnection to community and comprehensive learning resources while striking a distinctive balance serving the educational needs of both the traditional student and the working student.In addition, our unique6-week class delivery format affordsstudents scheduling flexibility amidst other life responsibilities.

Spalding aspires to become the first choice for students of compassion and service, with a commitment to cultural diversity, equity and inclusion, celebrated for a rigorous yet nurturing environment, emulated for interdisciplinary, collaborations, and acclaimed for contributions to the community.

Spalding University is an Equal Employment Opportunity/Affirmative Action employer. The University complies with all federal, state and local equal employment opportunity laws. It is the University's policy not to discriminate against any individual or group of individuals and to provide equal employment opportunity to all qualified persons regardless of race, color, national origin, age, disability, religion, sex, pregnancy, sexual orientation, gender identity, marital status, military status, veteran status or other protected status. All job offers are contingent upon successful completion of a pre-employment drug screening and criminal background check.

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