Enterprise Architecture Business Analyst
2 weeks ago
Best People + Right Culture. These are the driving forces behind JE Dunn's success.
By hiringinspired people, giving theminteresting and challenging work, enabling them withinnovative tools, and letting themshare in the company's rewards, we've found asustainable way to growin our industry for the last 100+ years.
Our diverse teams around the country strive to enrich lives through inspired people and places everyday, andwe need inspired people like youto join us in our pursuit of building perfection.
Role SummaryThe Business Analyst will ensure the operational efficiency and excellence of an organization. This position will be responsible for supporting projects by capturing system/functional requirements, process requirements, designing, developing, and deploying technology solutions, documentation, and training to enhance and streamline various business unit functionality. All activities will be performed in support of the strategy, vision, and values of JE Dunn.
- Autonomy & Decision-Making: Makes decisions on routine matters, provides recommendations to supervisor, and refers all exceptions to supervisor.
- Career Path: Senior Business Analyst
BUSINESS ANALYSIS FAMILY - CORE
- Collects and analyzes the project's business requirements and transfer the same knowledge to all teams involved in the successful completion of the project.
- Identify and document the business processes to support the Enterprise Architecture workflow for processing company software requests, new custom projects and feature enhancements to existing applications.
- Evaluates the data collected through task analysis, business process, surveys, and telemetry to build an application ROI (Return on Investment).
- Provides suggestions to the impacted teams during the pilot phase of the deployment of solution to meet the client/department's business needs.
- Prepares accurate and detailed requirement specifications documents, user interface guides, functional specification documents, training, and process flow documentation to implement the solution/process needed.
- Communicates effectively with external clients, internal JE Dunn teams and internal IT to deliver status updates/solutions/process's desired outcomes.
- Act as a liaison between business units and IT teams to ensure clear communication and understanding.
- Analyze data to identify trends, issues, and opportunities for improvement.
- Documents the acquired results of analysis and workflows as well as obtaining sign-off from the appropriate client.
- Coordinates with groups on both rollout and ongoing operational excellence of solution/process for continuous improvement efforts.
- Manages any change requests related to the working project plans daily to meet the agreed deadlines.
- Manages difficult or emotional customer situations promptly and efficiently.
- Solicits and applies feedback to improve quality and service.
- Seizes opportunities to increase growth in areas aligned with organizational goals by identifying opportunities for new business development.
- Seeks out opportunities of improvement from all departments and performs analysis on what efforts would provide the most value (from new software and feature requests, support tickets, tier 2 support escalations, new solution implementations across all IT departments etc.).
- Applies analyzed information to design effective and efficient workflows and procedures.
Key Role Responsibilities - Additional Core
- Other duties as assigned.
- Conducts actions in a professional and unbiased manner.
- Complies with all company and site policies and best practice standards.
- Continuously develops proficiency and understanding in the role.
- Maintains a professional appearance and work space.
- Participates in and complies with all company safety and quality programs and procedures.
- Utilizes relevant JE Dunn technology to support all assigned responsibilities.
- Ability to perform work accurately and completely, and in a timely manner
- Communication skills, verbal and written
- Proficiency in MS Office - Intermediate
- Knowledge of organizational structure and available resources
- Ability to solve complex problems quickly and effectively
- Ability to deliver quality through attention to detail
- Organizational skills
- Listening skills
- Effective project management skills
- Ability to analyze and document complex business processes
- Ability to make effective decisions under pressure
- Ability to build relationships and collaborate within a team, internally and externally
- Bachelor's degree in Business Administration or related field (Preferred)
- In lieu of the above requirements, relevant experience will be considered.
- 2+ years business analysis experience (Preferred)
- Must be able to lift up to 10 pounds
- Normal office environment
- May require periods of overnight travel
- Frequent activity: Sitting, Viewing Computer Screen
- Occasional activity: Standing, Walking, Bending, Reaching above Shoulder
The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details.
Click here for benefits details
JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.
JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request toaccommodations@jedunn.com
JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.
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