Account Manager

3 weeks ago

Piscataway, United States Securitas Security Services USA, Inc. Full time

Account Manager We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients. Securitas plays an essential role for our clients and in society. The Account Manager position helps maintain a safe and secure environment for our clients by managing the security services and related operations provided to an assigned group of smaller accounts including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training. Account Manager Responsibilities Manages day-to-day security operations of a large corporate site Coordinates & manages security response to emergencies Oversees training & development for all security officers Supervises personnel in job duties & responsibilities, and provides counseling, training & disciplinary action Ensure all rules and post orders are followed in accordance to standard operating procedures Manages payroll and staffing schedules, ensuring all posts are fully staffed Supports HR on investigations of policy infractions and other employee relations incidents Oversees the recruitment, selections, training, and retention of high caliber staff, in coordination with management Performs all responsibilities designated for the roles of the Security Operations Center (SOC), Patrol Officer, Reception Officer, etc We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions. As an Account Manager you will be performing a variety of management functions for assigned accounts; while providing lead direction to Security Supervisors on requirements, priorities of work and coordinating any necessary needs of the site. If you have experience in positions like Operations Manager, Site Supervisor or Account Manager this role is a great fit for you. Qualifications Must maintain a valid NJ SORA license Bachelor's degree in Criminal Justice, Business Administration, or a related field is highly preferred Minimum 3 years of corporate security or law enforcement experience Prior security management or law enforcement supervision is highly preferred Excellent customer service and communication skills (written & verbal) Proficient in MS Office as well as card access control systems, CCTV, and various digital management systems Requirements Must be willing to personally cover open security posts 24/7 on short notice Work general hours M - F 8AM - 4PM; Must be willing to adjust work hours and work weekends or evenings upon client request Must be willing to work special security details as needed Are you interested in being part of our Team? • Apply quickly and efficiently online • Interview from the convenience of your own home • Weekly pay • Competitive benefits • Flexible schedules With over 80 years of protecting the things that matter, we've seen more than most. That's why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide. See a different world. "Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic." #GardenState About Us Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team. About the Team Our Company Mission: Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits. Our Values: Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community. Integrity: Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information. Vigilance: Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises. Helpfulness: As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

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