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PC Technician

1 month ago

Chattanooga, United States Mindlance Full time
Job Description:
  • Configures, delivers, and installs PCs, peripherals, and corporate standard software.
  • Oversees the building and maintenance of corporate computer images for laptops and desktops.
  • Organizes and oversees the return of leased computer equipment, and prepares out-of-date equipment for donation or disposal.
  • Provides information for use in management decisions on the selection of desktop, laptop, and computer peripherals.
  • Maintains inventory of computers and components.
  • Serves as backup to PC support specialists, providing end-user support under their guidance and direction.
  • Contributes, as a subject matter expert (SME) to the development, implementation and maintenance of PC-related policies, procedures, and standards that conform with organizational objectives and IT industry best practices.
  • Documents technical issues and their resolution, in accordance with corporate standards.

Qualification:
Education:
  • Associates degree in a computer-sciences related field, or equivalent and demonstrable training and experience. Microsoft certifications are a plus.

Experience:
  • One (1) or more years experience as a full-time professional in the field of information technology, with a strong grasp of computer hardware and software fundamentals.

Skills/Certifications
  • Excellent interpersonal communication, customer service, problem solving, and time-management skills.
  • Dedication to on-going technical education, both as a student and a teacher.
  • Able to perform heavy lifting.