Current jobs related to Inbound Call Center - Hudson - Staffing Solutions Enterprises
-
Call Center Rep
3 weeks ago
Hudson, United States Leaf Home Full timeAt Leaf Home people are at the heart of everything we do, and we've crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four different business units with award-winning product offerings. Our Inside Sales Representatives are the foundation of our winning team. Read more below to find...
-
Inbound Call Center
1 month ago
Hudson, United States Staffing Solutions Enterprises Full timeJob DescriptionJob DescriptionCall Center - 1st and 2nd shiftOnsite - Hudson, OHContract to Hire $16/hrFree ParkingBusiness Casual Dress9/17 start 1st Shifts - 7a-4p, 8a-5p, 9a-6p, 10a-7p2nd shifts - 12p-9p, 1p-10pFlexibility is required! Must be flexible to work any of the shifts.*1ST SHIFT ONLY CANDIDATES WILL NOT BE CONSIDERED* Job Summary The Call Center...
-
Inbound Call Center
1 month ago
Hudson, United States Staffing Solutions Enterprises Full timeCall Center - 1st and 2nd shift Onsite - Hudson, OH Contract to Hire $16/hr Free Parking Business Casual Dress 9/17 start 1st Shifts - 7a-4p, 8a-5p, 9a-6p, 10a-7p 2nd shifts - 12p-9p, 1p-10pFlexibility is required! Must be flexible to work any of the shifts. *1ST SHIFT ONLY CANDIDATES WILL NOT BE CONSIDERED* Job Summary The Call Center Representative is...
-
Call Center Representative
4 weeks ago
Hudson, United States Leaf Home Full timeAt Leaf Home people are at the heart of everything we do, and we've crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four different business units with award-winning product offerings. Our Inside Sales Representatives are the foundation of our winning team. Read more below to find...
-
Call Center Representative
4 months ago
Hudson, United States Fleet Response Full timeJob DescriptionJob Description*$500 Sign On BONUS for Fleet Response’s Call Center* Fleet Response’s mission is to provide innovative and effective service to our clients and to maintain a high standard of professionalism and partnership in an environment that fosters opportunity, integrity, and excellence. Our mission would not be possible without an...
-
Call Center Representative
2 weeks ago
Hudson, United States Fleet Response Full time*$500 Sign On BONUS for Fleet Response’s Call Center* Fleet Response’s mission is to provide innovative and effective service to our clients and to maintain a high standard of professionalism and partnership in an environment that fosters opportunity, integrity, and excellence. Our mission would not be possible without an environment that is created...
-
Call Center Rep LHSS 2nd Shift
4 weeks ago
Hudson, United States Leaf Home Full timeJob DescriptionJob Description***THE SCHEDULE FOR THIS POSITION IS 1:30PM TO 10PM, MONDAY THROUGH WEDNESDAY AND 11:30AM TO 8PM ON SATURDAY AND SUNDAY***At Leaf Home people are at the heart of everything we do, and we’ve crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four...
-
Call Center Rep LHSS 2nd Shift
4 weeks ago
Hudson, United States Leaf Home Full timeJob DescriptionJob Description***THE SCHEDULE FOR THIS POSITION IS 1:30PM TO 10PM, MONDAY THROUGH WEDNESDAY AND 11:30AM TO 8PM ON SATURDAY AND SUNDAY***At Leaf Home people are at the heart of everything we do, and we’ve crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four...
-
Call Center Representative
1 month ago
Hudson, United States Arhaus Full timeProviding best-in-class service to all clients, our Client Services Representatives - Level 1 act as the voice of Arhaus as they field real-time calls from clients all over the country. Ideal candidates are caring and compassionate, enthusiastic, solutions-oriented, and committed to providing outstanding service to all our clients. This role is located...
-
Customer Service Representative
4 months ago
Hudson, United States TEKsystems Full time*Description:* Typical Day: Providing customer service to clients/drivers by answering inbound calls: 4 types 1. Accident Claims 2. Setting up Rentals 3. Glass Claims 4. Roadside Assistance Obtain and document all required information from caller and accurately putting it in the system Almost every call is inbound- will receive overflow of operator...
-
Customer Service Representative
4 weeks ago
Hudson, United States Teksystems Full timeDescription:Typical Day: Providing customer service to clients/drivers by answering inbound calls: 4 types 1. Accident Claims 2. Setting up Rentals 3. Glass Claims 4. Roadside Assistance Obtain and document all required information from caller and accurately putting it in the system Almost every call is inbound-...
-
Contact Center Representative
2 months ago
Hudson, United States Leaf Home Full timeJob DescriptionJob DescriptionAt Leaf Home people are at the heart of everything we do, and we’ve crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four different business units with award-winning product offerings. Our Inside Sales Representatives are the foundation of our...
-
Contact Center Representative
4 months ago
Hudson, United States Leaf Home Full timeJob DescriptionJob DescriptionAt Leaf Home people are at the heart of everything we do, and we’ve crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four different business units with award-winning product offerings. Our Inside Sales Representatives are the foundation of our...
-
Contact Center Representative
4 months ago
Hudson, United States Leaf Home Full timeAt Leaf Home people are at the heart of everything we do, and we’ve crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four different business units with award-winning product offerings. Our Inside Sales Representatives are the foundation of our winning team. Read more below to...
-
Contact Center Representative
2 days ago
Hudson, United States Leaf Home Full timeJob DescriptionJob DescriptionAt Leaf Home people are at the heart of everything we do, and we’ve crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four different business units with award-winning product offerings. Our Inside Sales Representatives are the foundation of our...
-
Animal Care Center Receptionist
3 weeks ago
Hudson, New Hampshire, United States Lowell Rd Veterinary Center Full timeJob SummaryWe are seeking a highly organized and compassionate Veterinary Receptionist to join our team at Lowell Road Veterinary Center. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and maintaining a clean and welcoming reception area.Key ResponsibilitiesClient Relations:...
-
Client Service Representative
4 weeks ago
Hudson, OH, United States TEKsystems Careers Full timeProviding customer service to clients/drivers by answering inbound calls: Accident Claims Glass Claims Roadside Assistance • Obtain and document all required information from caller and accurately putting it in the system • Almost every call is inbound- will receive overflow of operator calls (will become knowledgeable in all departments)- only...
-
Data Center Technician
2 months ago
Hudson, United States Pyramid Consulting, Inc Full timeImmediate need for a talented Data Center Technician. This is a 06+months contract opportunity with long-term potential and is located in Hudson, MA (Onsite). Please review the job description below and contact me ASAP if you are interested.Job ID: 24-36077Pay Range: 22/hour. Employee benefits include, but are not limited to, health insurance (medical,...
-
Customer Service Representative
1 week ago
Hudson, United States Leaf Home Safety Solutions Inc Full timeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Leaf Home Solutions. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience for all interactions.Key...
-
Customer Service Representative
4 months ago
Hudson, United States LeafFilter North Full time** Customer Service Representative** **Job Category****:** Call Center **Requisition Number****:** CUSTO013066 Showing 1 location **Job Details** **Description** At Leaf Home Solutions people are at the heart of everything we do, and weve crafted a team of the very best to ensure we make a difference both to the homeowners we support and the staff thats at...
Inbound Call Center
3 months ago
Onsite - Hudson, OH
Contract to Hire
$16/hr
Free Parking
Business Casual Dress
1st Shifts - 7a-4p, 8a-5p, 9a-6p, 10a-7p
2nd shifts - 12p-9p, 1p-10p
Flexibility is required Must be able to work a block of either 1st or 2nd shifts
Job Summary
The Call Center Representative is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties. Provides customer service to clients/drivers by answering all calls and recording interviews into the computer or directing callers to appropriate departments.
IN THIS ROLE YOU WILL BE RESPONSIBLE FOR
• Answers calls in a professional manner. Directs all non-rental or claim calls to appropriate department or person. Takes message or forward to voicemail as necessary.
• Talks with clients/drivers by phone to assist them with obtaining a rental vehicle, reporting of an accident or glass claim, and help in receiving roadside assistance. Notifies management immediately of any crucial situation.
• Back up operator calls.
• Obtains all required information from caller and accurately inputs information into computer system.
• Locates nearest rental agency or body shop and provides client/driver with all necessary information.
• Deal with any outside vendor problems/questions as necessary.
• Contacts tow/glass to arrange for tows or glass repair and warm transfers callers.
• Communicates with the client to receive approval for rental upgrades, drop fees or any other request that is outside of client parameters.
• Assists clients/drivers with any questions or problems relating to their car rental or claim. When necessary refers callers to proper department or management for additional assistance.
• Backs up all fax/email claims submitted
• Communicates with all contacts in a highly professional and courteous manner at all times.
• Assist other departments as necessary with projects
Evening Essential Duties and Responsibilities:
• Send loss notices on non-drivable vehicles.
• Handle notifications on serious injuries/fatalities as needed based on client parameters.
• Send assignments to body shops for non-drivable vehicles when necessary.
• If In-house Enterprise Representatives are not available or it's after 4:50pm. Contacts rental car companies to arrange for a rental car and confirms reservations.
• Ensure proper transferring of phone lines
• Making sure office is closed down properly prior to locking up
TO QUALIFY
- 1+ year experience in an office, customer service, or call center environment.
- Excellent verbal and written communication skills
- Excellent organizational skills and attention to detail
- Proficient with Microsoft Office Suite or similar software
- HS Diploma Required
- Must be 18+ years of age
- Prolonged periods sitting at a desk and working on a computer
We are excited about this opportunity and you will be too We look forward to hearing from you
#ZR