Patient Scheduler
2 months ago
Summary:
The Scheduling Clerk reports to the Manager Medical Imaging for The Miriam Hospital or the Diagnostic Imaging Center. Under general supervision performs a variety of clerical scheduling and recordkeeping duties in support of each specific modality in the Diagnostic Imaging Department/Diagnostic Imaging Center. All essential functions performed in this position reflect the age-specific needs of the patients.
Responsibilities:
Maintains standards of professional and ethical conduct.
Greets and directs all patients and visitors upon arrival to The Miriam Hospitals Diagnostic Imaging Department and/or The Miriams Diagnostic Imaging Center (MDIC). Answers telephone/intercom calls; routes calls and/or takes messages; initiates telephone calls as requested.
Enters and edits all patient information into computer including patient type patient activity and charge entries. Practices in accordance with all Physician Order Management policies and procedures. Follows all clinical informatics downtime procedures for entering data into patients electronic profile. Obtains missing patient data from nursing units or outside facilities as needed.
Schedules appointments for diagnostic imaging examinations as appropriate for modality using LifeChart . Obtains written physician orders from physicians physicians offices and patients as needed. Inspects orders for completeness. Scans all pertinent paperwork on each patient in LifeChart. Calls the physicians office or appropriate location to obtain required patients history and physical information if appropriate. Schedules biopsies and surgical cases with physicians office staff and OR scheduling staff. Obtains outside images and assures that history and physical and laboratory results are available. Obtains approval by the physician assistant and/or radiologist.
For Interventional Procedures: Routes consult order as needed to the Radiologist/Physician Assistant to be protocoled and converts interventional consult to scheduled exam. Any discrepancies are brought to the attention of the technologist or manager and/or physician / PA as needed.
Places orders for outpatient exams in LifeChart if paper order.
Screens patient answers questions and gives routine instructions to patients physicians offices and hospital personnel regarding various preparations for examinations. Distributes exam preparations as appropriate. Places confirmation calls to outpatients and instructs on proper registration procedure and exam prep as needed.
Instructs patients/physician offices on proper registration procedure and exam prep. The Miriam Hospitals Scheduling Clerk contacts nursing unit to screen in-house patients for proper exam prep as needed.
Retrieves prior images required for comparison for Diagnostic Radiology MRI Ultrasound Bone Densitometry Mammography CT Scan Nuclear Medicine and Vascular Interventional Radiology sections as needed
TMH Scheduling Clerks cross-train in at least one other ancillary scheduling area in order to ensure optimal coverage at all times Competency is maintained by regularly rotating to other scheduling areas.
Scans required documents such as paper orders outside lab / radiology results and screening forms as well as other patient information required for medical/legal purposes into LifeChart
Verifies that outpatients have been registered in Admitting Department have appropriate paperwork and ID wristbands and are properly prepped. Verifies patient ID by asking for two forms of identification (name and date of birth). Practices TPESR+ appropriately.
Monitors inpatients emergency room patients and/or outpatients to ensure that their stay in the designated Diagnostic Imaging Department and/or MDIC area is as comfortable and safe as possible.
The MDIC scheduler obtains previous mammography images and reports prior to patients scheduled mammogram appointment consistent with FDA / MQSA requirements.
Releases preliminary examination reports via telephone or fax to authorized personnel including physicians offices or other hospitals while maintaining ethical conduct.
The MDIC scheduling clerk maintains all film jackets in the film area using the terminal digit filing system. The MDIC scheduler tracks all film jackets to and from their location and packages film or CD requests for patients physicians and outside facilities after obtaining specific information regarding their release. Notes and verifies identification prior to releasing films or CD. The MDIC scheduler also signs in outside films and/or CDs returns MDIC borrowed films and returns borrowed films within 14 days unless otherwise specified.
Maintains quality assurance safety environmental and infection control in accordance with established hospital department policies procedures and objectives.
Communicates effectively with all Brown University Health Diagnostic Imaging schedulers including TMH MDIC and the Diagnostic Imaging Business Center.
Assists in training of new hires to ensure consistency in practice.
Participates in monthly staff meeting and may record minutes as assigned.
Performs other related duties as required.
Other information:
BASIC KNOWLEDGE:
Demonstrated knowledge and skills necessary to provide care to patients throughout the life span with consideration of aging processes human development and cultural patterns in each step of the care process.
High school graduate plus one year formal training.
Typing/data entry required.
Knowledge of medical terminology required.
Detail oriented.
Interpersonal skills to effectively communicate with patients visitors physicians and hospital staff of all levels.
EXPERIENCE:
One year of clerical experience preferably in health care environment.
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:
Normal office environment.
Requires standing bending and sitting.
Sufficient visual acuity and manual dexterity to use computer keyboard and other common office equipment.
Brown University Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Brown University Health is a VEVRAA Federal Contractor.
Location: The Miriam Hospital USA:RI:Providence
Work Type: Full Time
Shift: Shift 1
Union: Non-Union
Test
-
Senior Patient Scheduler
3 weeks ago
Providence, Rhode Island, United States Brown University Health Full timeJob Summary: We are seeking a highly skilled Sr. Patient Scheduler to join our team at Brown University Health. The successful candidate will be responsible for scheduling appointments, preparing patient records, and coordinating with healthcare professionals to ensure seamless patient care. Key Responsibilities: Maintain accurate and up-to-date patient...
-
Sr Patient Scheduler
2 months ago
Providence, United States Brown University Health Full timeSummary: The Sr Patient Scheduler reports to the Manager Medical Imaging for The Miriam Hospital or the Diagnostic Imaging Center. These duties include preparation of patient records; registration and pre-registration activities; problem resolution; appointment scheduling and co-payment preparation and collection. In addition ancillary duties performed...
-
Scheduling Coordinator
2 weeks ago
Providence, United States Brown Health Medical Group Full timeBrown University Health is looking for an enthusiastic Scheduling Coordinator for our Revenue Cycle department supporting radiology and imaging patients.KEY RESPONSIBILITIES:Scheduling of patients into the Imaging Department for diagnostic exams from internal and external referralsCommunicating with patients and provider practice personnel by telephone and...
-
Scheduling Coordinator
2 weeks ago
Providence, United States Brown Health Medical Group Full timeBrown University Health is looking for an enthusiastic Scheduling Coordinator for our Revenue Cycle department supporting radiology and imaging patients.KEY RESPONSIBILITIES:Scheduling of patients into the Imaging Department for diagnostic exams from internal and external referralsCommunicating with patients and provider practice personnel by telephone and...
-
Scheduling Specialist
7 days ago
Providence, Rhode Island, United States Lifespan Corporation Full timeJob Description:Lifespan Corporation seeks a dedicated Scheduling Secretary Otpt DI Svcs to provide administrative support for imaging services scheduling.About the Position:This is a full-time role based at Rhode Island Hospital, USA, RI, Providence, offering a competitive salary of $45,000-$60,000 per annum.You'll work collaboratively with healthcare...
-
Diagnostic Imaging Scheduler
3 weeks ago
Providence, Rhode Island, United States Brown University Health Full timeAbout the RoleWe are seeking a highly skilled Diagnostic Imaging Scheduler to join our team at Brown University Health. In this role, you will be responsible for scheduling appointments for diagnostic imaging examinations, maintaining accurate patient records, and providing exceptional customer service to patients and their families.ResponsibilitiesSchedule...
-
Diagnostic Imaging Scheduler
7 days ago
Providence, Rhode Island, United States Lifespan Corporation Full timeJob Summary:We're seeking a skilled Scheduling Secretary Otpt DI Svcs to manage imaging services scheduling for outpatient patients at Lifespan Corporation.About the Opportunity:This is a full-time position in a dynamic office environment, offering a competitive salary range of $45,000-$60,000 per year.You'll work closely with healthcare professionals to...
-
Clinical Scheduler
1 month ago
Providence, United States HopeHealth Full timeAbout this Clinical Scheduler Position The Clinical Scheduler provides support to patients and families through effective scheduling of designated resources. The Clinical Scheduler works closely with the Administrator on Call (AOC) and team managers to meet patient care needs according to agency protocols and in scheduling staff to insure appropriate...
-
Medical Imaging Scheduling Coordinator
3 weeks ago
Providence, Rhode Island, United States Lifespan Corporation Full timeJob SummaryWe are seeking a highly organized and detail-oriented Medical Imaging Scheduling Coordinator to join our team at Lifespan Corporation.About the RoleThe Medical Imaging Scheduling Coordinator will be responsible for receiving requests for imaging services, accessing online scheduling systems, and scheduling appointments. This role will also involve...
-
Patient Coordinator
4 days ago
Providence, United States Lifespan Full timeSummary: Under the general supervision of the Practice and/or clinical manager and in cooperation with the Director of Adolescent Medicine assists in coordinating patient navigation activities. Provides both clinical and administrative oversight to the program activities and patient care. Provides support and assistance to patients families and caregivers...
-
Patient Coordinator
3 days ago
Providence, United States Brown University Health Full timeSummary:Under the general supervision of the Practice and/or clinical manager and in cooperation with the Director of Adolescent Medicine assists in coordinating patient navigation activities. Provides both clinical and administrative oversight to the program activities and patient care. Provides support and assistance to patients families and caregivers...
-
Patient Service Specialist
2 weeks ago
Providence, United States Brown Health Medical Group Full timeThis position is to function as a member of the administration team and complete assigned daily front end tasks to ensure smooth day-to-day operations in the SMG physician practice. The Patient Service Specialist must maintain a professional positive manner when talking with patients in-person, over the phone, or via email.KEY RESPONSIBILITIES:Answers calls...
-
Patient Service Specialist
2 weeks ago
Providence, United States Brown Health Medical Group Full timeThis position is to function as a member of the administration team and complete assigned daily front end tasks to ensure smooth day-to-day operations in the SMG physician practice. The Patient Service Specialist must maintain a professional positive manner when talking with patients in-person, over the phone, or via email.KEY RESPONSIBILITIES:Answers calls...
-
Family Physician, Flexible Schedule
1 month ago
Providence, United States Providence Community Health Centers Full timeLooking for a flexible schedule? Inquire about PCHC’s Float physician position.Work in our innovative modern community health centers in the vibrant seaside city of Providence, Rhode Island. The Ocean State.Since 1968, our innovative Federally Qualified Health Center has provided opportunity for service and leadership.Weekday outpatient primary care...
-
Family Physician, Flexible Schedule
3 weeks ago
Providence, United States Providence Community Health Centers Full timeLooking for a flexible schedule? Inquire about PCHC’s Float physician position.Work in our innovative modern community health centers in the vibrant seaside city of Providence, Rhode Island. The Ocean State.Since 1968, our innovative Federally Qualified Health Center has provided opportunity for service and leadership.Weekday outpatient primary care...
-
Patient Service Representative
2 days ago
Providence, United States Brown Health Medical Group Full timeSummary:The Patient Service Representative reports to the Practice Manager. The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients, performs registration check-in functions, answers phones, schedules patient appointments,...
-
Patient Service Representative
2 days ago
Providence, United States Brown Health Medical Group Full timeSummary:The Patient Service Representative reports to the Practice Manager. The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients, performs registration check-in functions, answers phones, schedules patient appointments,...
-
Patient Service Representative
1 week ago
Providence, United States Brown Health Medical Group Full timeSummary: The Patient Service Representative reports to the Practice Manager. The role involves overseeing and verifying the financial processes associated with patient services in the Practice. Responsibilities include greeting patients, performing registration and check-in functions, answering phones, scheduling appointments, obtaining referrals and...
-
Patient Service Representative
1 week ago
Providence, United States Brown Health Medical Group Full timeSummary: The Patient Service Representative reports to the Practice Manager. The role involves overseeing and verifying the financial processes associated with patient services in the Practice. Responsibilities include greeting patients, performing registration and check-in functions, answering phones, scheduling appointments, obtaining referrals and...
-
Providence, Rhode Island, United States Headway Full timeCompany OverviewHeadway is a leading platform that empowers licensed mental health clinicians to succeed in private practice. Our mission is to revolutionize the mental healthcare system by providing access and affordability to quality care.SalaryWe offer competitive hourly rates between $95-$120, allowing you to earn a sustainable income while maintaining a...
