Program Manager

12 hours ago

Columbus, United States Comtech Telecom Full time
Job Title: Program Manager

Job Function: Program Management

Department: Ops Engineering

Reports To: Sales Director

Revision Date: 10/8/2024

Salary: $120K - $130K

Location: Columbus, Ohio

Purpose: The Program Manager, Next Generation 9-1-1 key responsibility will be to successfully manage Comtech's Next Generation 9-1-1 with the State of Ohio. This includes overseeing system integration, maintaining and developing systems and processes for optimizing ongoing operations, ensuring customer satisfaction and growing Comtech profit within the customer relationship.

Responsibilities:

  • Key participant in all aspects of the account lifecycle including contributions to service solution implementation and deployment, and fully accountable for the ongoing support and new solutions business development
  • Aggressively drive the completion of company-critical NG9-1-1 deployments to meet customer contracts and maximize profitability
  • Build deep understanding of the customer environment and needs as well as the 911 centers (Public Safety Answering Points), including key influencers and decision makers and business challenges, goals/problems of the account and how COMTECH solutions could solve these problems
  • Ability to manage projects/programs that span across many stakeholders, both internally and externally
  • Drive resolution of customer issues that may span cross-functional business groups within COMTECH and with External Providers
  • Closely monitor service delivery quality and customer feedback in partnership with implementation and support teams
  • Exercise good judgment in escalating issues either internally or with the customer.
  • Coordinate with the activities of Sales, Product Management and other account stake holders
  • Drive incremental profitability through identification of new projects and programs.
Skills:
  • Previous public safety experience preferable, but not required
  • Demonstrated ability to reach results and influence parties that are outside of his or her direct control.
  • Must have the ability to bring organization and structure to chaos.
  • Must have "can do" and positive attitude with ability to think outside of box and remove obstacles.
Requirements:
  • BS/Technical degree (MBA preferred) or equivalent work experience within the telephony industry or related fields.
  • 5-8 years' experience working in a Technical Account Management, Program Management, or Project Management role in a telecom or technology driven environment.
  • 5+ years' experience in a customer facing role leading technically oriented program statuses, presentations and discussions to customers and various levels of management.
  • 5+ years' experience and proficiency handling multiple complex projects simultaneously with limited oversight


Comtech Telecommunications Corp. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

  • Program Manager

    4 weeks ago

    Columbus, United States Kodi Inc Full time

    Seeking a Program Manager experience with full lifecycle implementation projects from requirements definition through implementation. Responsible to drive initiatives from start to finish. Interview: TeamsLocation: Columbus, OHPosting: 748565Work: ON-SITE Role and Experience5+ years Project/Program Management experience5+ years experience with full lifecycle...

  • Program Manager

    7 days ago

    Columbus, Ohio, United States Comtech Telecom Full time

    Job Title: Program ManagerJob Function: Program ManagementDepartment: Ops EngineeringReports To: Sales DirectorJob Summary:Comtech Telecom is seeking a skilled Program Manager to oversee the successful management of Comtech's Next Generation 9-1-1 with the State of Ohio. The ideal candidate will have experience in program management, technical account...

  • Case Manager

    4 days ago

    Columbus, Ohio, United States National Youth Advocate Program Full time

    Family Case Managers work in the community to support youth and families. This role involves providing advocacy, professional services, and support to ensure the well-being and safety of children and their families.Key ResponsibilitiesConduct Family Risk Assessments to identify strengths and needs, and monitor child safetyProvide case management,...

  • Program Manager

    2 weeks ago

    Columbus, Ohio, United States PACCAR Winch Full time

    Program ManagerAs a Program Manager at PACCAR, you will be responsible for creating and maintaining project schedules for new product introduction. You will coordinate and execute new engine program schedules with other PACCAR divisions, leading multi-functional project teams from Logistics, Quality, and Operations. Your tasks will include coordinating with...

  • Program Manager

    2 weeks ago

    Columbus, Ohio, United States PACCAR Full time

    Job SummaryPACCAR is a global leader in the commercial vehicle, financial, and customer service fields. We are seeking a skilled Program Manager to join our team in Columbus, Mississippi. As a Program Manager, you will be responsible for creating and maintaining project schedules for new product introduction to PEC, coordinating and executing new engine...

  • Program Manager

    2 weeks ago

    Columbus, Ohio, United States Equity Commercial Real Estate Solutions Full time

    About This Role:We are seeking a highly skilled Program Manager to join our team at Equity Commercial Real Estate Solutions. As a Program Manager, you will be responsible for overseeing and managing multiple projects simultaneously, from initiation to close-out, ensuring timely, within-budget, and within-scope delivery of spaces to our clients.Key...

  • Program Manager

    7 days ago

    Columbus, Ohio, United States Air National Guard Units Full time

    Job Description**Job Title:** Program Manager**Job Summary:** We are seeking a highly skilled Program Manager to join our team at the Air National Guard Units. As a Program Manager, you will serve as the full assistant to the Mission Support Group Commander, providing group-level direction and management for work characterized as infrastructure support for...

  • Program Manager

    1 month ago

    Columbus, United States Equity Commercial Real Estate Solutions Full time

    Let Us Tell You About this Position:Equity ECS is a national, full-service commercial real estate firm headquartered in Columbus, OH, with regional offices in Atlanta, Austin, Chicago, Cincinnati, Dayton, Orlando, San Antonio, and Tampa. As one of a limited number of firms that can offer a uniquely tailored service, we offer complete and professional...

  • Program Manager

    3 months ago

    Columbus, United States Equity Commercial Real Estate Solutions Full time

    Let Us Tell You About this Position:Equity ECS is a national, full-service commercial real estate firm headquartered in Columbus, OH, with regional offices in Atlanta, Austin, Chicago, Cincinnati, Dayton, Orlando, San Antonio, and Tampa. As one of a limited number of firms that can offer a uniquely tailored service, we offer complete and professional...

  • Program Manager

    16 hours ago

    Columbus, United States United Software Group Full time

    Role / Title: Program Manager 4 Hybrid: At least 3 days per week - Columbus OH In Person Interviews Complete Description: PRCH is working to identify, procure, and implement an eProcurement solution. This solution will move us from manual processes to automated workflows. It will support vendor registration, provide an electronic bidding platform, allow for...

  • Aero Programs Manager

    2 weeks ago

    Columbus, Mississippi, United States Aurora Flight Sciences Full time

    Program Manager Expert- Aero ProgramsAurora Flight Sciences is seeking an experienced and highly skilled program manager to join our team. In this role, you will be responsible for developing program management tools, processes, and methods specifically tailored to Aurora's Aerosystems production programs. You will work closely with program managers to...

  • EPMO Program Manager

    1 week ago

    Columbus, Ohio, United States Western Alliance Bank Full time

    Job Title:EPMO Program ManagerLocation:Western Alliance BankJob Description:The EPMO Program Manager will have the following responsibilities:• Developing and executing strategic roadmaps for Lines of Business• Capturing the strategic vision of WAB Business Heads and distilling it into executable programs and projects• Managing business strategic road...

  • Program manager/PM

    4 weeks ago

    Columbus, United States Digitek Software, Inc. Full time

    One of our clients is looking for the position of Program Manager based on following skills.Hybrid: 2 days in office/week in Columbus, OH 3 days remote/weekYears of Relevant Experience: 5+ years Project/Program Management experience 5+ years experience with full lifecycle implementation projects from requirements definition through implementationPreferred...

  • STAR Program Manager

    20 hours ago

    Columbus, United States Ohio State University Wexner Medical Center Full time

    Position Summary: The Stress, Trauma and Resilience (STAR) Program Manager provides programmatic, clinical, and administrative leadership and supervision to staff in the Outreach division of the STAR Trauma Recovery Center and participates in administrative, quality improvement, safety, and financial areas. The STAR Program Manager also provides strategic...

  • Senior Program Manager

    4 weeks ago

    Columbus, Ohio, United States Vimerse InfoTech Inc Full time

    Job Title: Senior Program ManagerAt Vimerse InfoTech Inc, we are seeking a highly skilled Senior Program Manager to lead our cross-functional teams in delivering complex programs. The ideal candidate will have a strong background in project management, technical program management, and Agile methodologies.Responsibilities:Lead cross-functional teams to...

  • Program Engineering Manager

    7 days ago

    Columbus, Ohio, United States Battelle Memorial Institute Full time

    We are seeking a highly skilled Program Engineering Manager to lead our engineering efforts and drive technical excellence in our programs.This role will be responsible for planning, executing, and managing all engineering efforts within their programs, ensuring that technical objectives are met and program cost and schedule performance are driven.The...

  • Senior Program Manager

    7 days ago

    Columbus, Ohio, United States Bath & Body Works Full time

    We are committed to fostering a diverse and inclusive work environment where our associates can thrive and grow.As a key member of our team, you will play a critical role in driving business success through the effective management of complex programs.Key Responsibilities:Lead enterprise-wide technology programs, partnering with business stakeholders to...

  • Program Manager, Operations

    2 months ago

    Columbus, United States Xometry Full time

    .As a Program Manager at Xometry, you will be responsible for overseeing and driving the successful execution of key programs and projects within the organization. You will collaborate with cross-functional teams to ensure that projects are completed on time, within scope, and in alignment with company goals. This role requires a strategic thinker with...

  • Senior Program Manager

    1 week ago

    Columbus, Ohio, United States TIER4 GROUP Full time

    Job Title: Technical Project ManagerJob Summary:We are seeking a highly skilled and experienced Technical Project Manager to oversee large, complex programs, aligning multiple workstreams and driving outcomes. The ideal candidate will excel at managing interdependencies across teams, ensuring clear alignment of objectives, priorities, and performance...

  • Technical Program Manager

    4 weeks ago

    Columbus, Indiana, United States LER TechForce Full time

    Job Title: Technical Program ManagerWe are seeking a highly skilled Technical Program Manager to join our team at LER TechForce. As a Technical Program Manager, you will be responsible for leading the development of new products and managing customer engineering tasks to ensure timely delivery.Key Responsibilities:Product Application Support: Develop and...