Program Manager

1 month ago

Columbus, United States White Light Behavioral Health Full time

Are you passionate about making a positive impact on individuals struggling with substance use disorders? Do you have excellent leadership skills and a strong understanding of behavioral health operations? If so, we have an exciting opportunity for you to join our team.

We are a leading provider of substance use disorder treatment services, committed to helping individuals on their journey to recovery. Our treatment center offers comprehensive programs that incorporate evidence-based practices, personalized care, and a supportive environment. We prioritize patient well-being and aim to deliver high-quality care through a compassionate and multidisciplinary approach.

STUDENT LOAN DEBT? - As an approved facility within the STAR loan repayment program qualified individuals responsible for direct patient care are eligible to receive up to $250,000 towards student loan debt through the STAR loan repayment program while working at White Light

Responsibilities:

As the Program Director, you will play a crucial role in overseeing the day-to-day operations of our treatment center. Your primary responsibilities will include:

  • Supervising Behavioral Health Technicians: Provide guidance, support, and supervision to a team of Behavioral Health Technicians, ensuring they adhere to policies, protocols, and best practices.
  • Intake and Discharge Management: Coordinate and oversee the intake and discharge processes, including leading and training team members who ensure smooth transitions for patients to and from the facility.
  • Patient De-escalation: Utilize your skills in patient de-escalation techniques to handle challenging situations and promote a safe and therapeutic environment for both patients and staff.
  • Communication and Collaboration: Foster effective communication among staff members from diverse backgrounds, promoting teamwork, and facilitating open dialogue to ensure efficient operations and optimal patient care.
  • Twelve Step Principles: Demonstrate a strong understanding of twelve step principles and incorporate them into interactions with patients, while respecting their individual needs and beliefs.
  • Staff Leadership: Provide leadership and guidance to the staff, fostering a positive and supportive work environment. Conduct regular staff meetings, performance evaluations, and professional development opportunities to enhance staff skills and engagement.

Requirements: To excel in this role, you should possess the following qualifications:

  • Bachelor's degree in a related field (e.g., psychology, social work, counseling) preferred but not required.
  • Proven experience in a supervisory or leadership role within a substance use disorder treatment center or similar healthcare environment.
  • Excellent communication skills, both verbal and written, with the ability to engage with patients, staff, and external stakeholders effectively.
  • Proficiency in patient de-escalation techniques and conflict resolution strategies.
  • Knowledge of twelve step principles and their application in substance use disorder treatment.
  • Ability to work collaboratively with staff from diverse backgrounds and promote inclusivity.
  • Strong organizational skills, with the ability to manage multiple priorities and ensure smooth operations.
  • Empathy, compassion, and dedication to promoting the well-being of individuals seeking recovery.

Benefits:

  • Competitive hourly pay, commensurate with experience and qualifications.
  • Opportunity to make a significant impact on the lives of individuals in recovery.
  • Supportive and collaborative work environment.
  • Comprehensive benefits package (healthcare, dental, vision, retirement, etc.) available for full-time employees.

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