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Customer Service Representative

3 months ago

Falls Church, United States Northrop Grumman Corporation Full time $30 - $50

What we offer you:

  • Competitive salary with performance-based bonuses
  • Comprehensive training and ongoing support
  • Career development opportunities
  • Friendly and collaborative work environment
  • Healthcare benefits and retirement plan

 

Key responsibilities:

  • Provide exceptional customer service via phone, email, and chat
  • Address customer inquiries and resolve issues in a timely manner
  • Process orders, returns, and exchanges accurately
  • Maintain customer records and update account information
  • Collaborate with other team members to improve overall customer satisfaction

 

What you bring to the team:

  • Prior experience in customer service or a related field
  • Excellent communication and problem-solving skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Attention to detail and strong organizational skills
  • Proficiency in Microsoft Office and CRM software
  • Positive attitude and willingness to learn and grow