Patient Service Center Representative
24 hours ago
Job Description: You are the first connection between Intermountain and patients; we look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of customer/patient satisfaction. You are responsible for fostering relationships with patients, parents, and guardians regarding the patient's care to include answering phones promptly and successfully interfacing with a caller to communicate patient's needs through messaging with clinical caregivers. As a Patient Service Center Representative, you assist patients as they navigate their healthcare needs by: Establishing courteous and professional connections with patients over the phone and/or via secure messaging. Effectively identifying and resolving patient needs such as scheduling appointments, answering general business and billing questions, connecting patients to their care team, etc. Documenting essential information in electronic medical record (EMR) and coordinating with other teams, including clinical care teams, to provide seamless resolution for the patient. Using analytic skills and technical resources to anticipate patient needs and offer to resolve needs. Cordially assisting patients and clinical caregivers with appointment maintenance activities including working queues, rescheduling appointments, cancelling appointments, appointment reminders, appointment preparations, and obtaining interpretation services. Eagerly providing a superior level of customer service that is consistent with company standards and goals, including outbound calls to patients, parents, guardians, facilities, other departments or teams. Complete job training and pass-off requirements. Minimum Qualifications Six months of customer service experience involving interactions with customers in person and by phone. Professional manner and strong interpersonal and communication skills. Demonstrated basic computer skills involving word processing and data entry. Preferred Qualifications One year of customer service experience, especially in a Hospital or Medical Office. Problem-solving ability, analytical skills, self-motivated and able to work well in a call center environment. Demonstrate excellent verbal and written communications skills. Experience taking incoming and/or outgoing calls in a professional work environment. Physical Requirements: Interact with others respectfully and communicate information effectively verbally and in writing. Operate computers and other office equipment requiring the ability to move fingers and hands. See and read computer monitors and read and understand documents. Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. Location: Lake Park Building Work City: West Valley City Work State: Utah Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $17.34 - $22.54 We care about your well-being mind, body, and spirit which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. All positions subject to close without notice. J-18808-Ljbffr
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Sales and Service Representative
4 days ago
Mt Rainier, United States United Bank Inc Full timeThe Sales & Service Representative has the ability to promote and sell Bank products and represent the Bank in a professional manner to clients by possessing strong knowledge of Bank products and services, recommends appropriate financial products and services to customers, and refers customers to investment and loan representatives regarding additional...
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Patient Services Specialist, Psychiatry
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Mt Rainier, United States GW Medical Faculty Associates Full timePosition Summary To schedule and register Medical Faculty Associates (MFA) patients; to provide effective customer service during the reception, scheduling, registration, and cash collection process. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties...
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Guest Service Representative
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Mt Rainier, United States Nothing Bundt Cakes Full timeThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...
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Patient Services Representative
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Mt Kisco, United States UnitedHealth Group Full timeRole Description:UnitedHealth Group is seeking a Patient Services Representative to provide administrative support in our medical front office. This role involves interacting with patients, families, and staff, ensuring smooth day-to-day operations. The selected candidate will possess excellent communication skills, attention to detail, and strong...
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Patient Services Representative FT
2 months ago
Mt Pleasant, United States Progressive Physical Therapy Full timeTitle: Patient Services Representative Location: Mount Pleasant Progressive Physical Therapy Center Status: Full-Time Position Type: Clerical Who Are We? UCI Medical Affiliates, Inc. (UCI), located in Columbia, South Carolina, provides non-medical management and administrative services to 50+ Doctors Care urgent care centers and 20+ Progressive Physical...
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Patient Services Representative
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Mt Vernon, United States Family Care Network Full timeJob DetailsJob Location North Cascade Family Physicians - Mount Vernon, WA Position Type Full Time Salary Range $18.55 - $26.30 Hourly Travel Percentage None Job Shift Any Job Category Clinic Administrative Support DescriptionEarn a sign-on bonus (up to $1,000) when you join our team as a Patient Services Representative!Title: Patient Services Representative...
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Patient Services Representative FT
2 months ago
Mt Pleasant, United States Doctors CareUCI Medical Affiliates, Inc. Full timeTitle: Patient Services Representative Location: Doctors Care Mount Pleasant Status: Full-Time Who Are We? UCI Medical Affiliates, Inc. (UCI), located in Columbia, South Carolina, provides non-medical management and administrative services to 50+ Doctors Care urgent care centers and 20+ Progressive Physical Therapy facilities located throughout South...
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Patient Services Representative
2 weeks ago
Mt Vernon, United States Family Care Network Full timeJob DetailsJob LocationNorth Cascade Family Physicians - Mount Vernon, WAPosition TypeFull TimeSalary Range$18.55 - $26.30 HourlyTravel PercentageNoneJob ShiftAnyJob CategoryClinic Administrative SupportDescriptionEarn a sign-on bonus (up to $1,000) when you join our team as a Patient Services Representative!Title: Patient Services RepresentativeLocation:...
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Patient Service Representative
1 month ago
Mt Pleasant, United States US Radiology Specialists Full timeAmerican Health Imaging has an entry-level Patient Service Representative in Mt. Pleasant, SC. No medical experience required! We are looking for a customer-service focused candidate that is looking to excel in a medical office setting! This is a full-time position working Monday-Friday 8am-5pm.Robust benefit offerings include: Medical / Dental / Vision /...
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Business Development Representative
2 days ago
Mt Rainier, United States Cranial Technologies Full timeAt Cranial Technologies were not just reshaping heads, were reshaping lives. Our number one priority is our patients and their families. Families choose us because of the different kind of experience we offer through exceptional customer service, superior outcomes using the DOC Band and a passion for the babies we treat. This position is responsible for...
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Marketing and Communications Representative
3 weeks ago
Mt Rainier, United States Aurora Ripple Enterprises Full timeWe are seeking a Marketing and Communications Representative who will act as a liaison, provide product/service information, and resolve any emerging problems our customer accounts might face accurately and efficiently. The best Marketing and Communications Representatives are genuinely excited to help customers. Theyre patient, empathetic, and passionately...
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YMCA Anthony Bowen Membership Service Representative
24 hours ago
Mt Rainier, United States Ymcadc Full time1325 W St NW, Washington, DC 20009, USA Req 136 Thursday, May 16, 2024 The YMCA of Metropolitan Washington is one of the largest charities in the DC area. The Y serves as an anchor in the community offering programs and services encompassing youth development, healthy living, and social responsibility. Position: Membership Service Representative (part-time)...
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Business Development Representative
1 week ago
Mt Rainier, United States Cranial Technologies Full timeCranial Technologies is the only company in the world completely dedicated to researching, diagnosing, and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagiocephaly experts. At Cranial Technologies we're not just reshaping heads, we're reshaping lives. Our number one priority is our...
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Front Desk Representative
19 hours ago
Mt Rainier, United States Advantia Health Full timeLiv by Advantia Health is seeking a full-time Front Desk Representative. The Front Desk Representative will be responsible for greeting, registering and scheduling patients while working closely with practice providers and staff to ensure an exceptional patient experience. Our office is located in Washington, D.C. Job Responsibilities: Greets patients in a...
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PRN Patient Service Representative
2 months ago
Mt Pleasant, United States US Radiology Specialists Full timeAmerican Health Imaging has an entry-level Patient Service Representative. No medical experience required! We are looking for a customer-service focused candidate that is looking to excel in a medical office setting! This is a PRN position working 2 Saturday's a month in Mt Pleasant, SC and the other 2 Saturdays in Summerville, SC.Duties &...
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Patient Care Coordinator
19 hours ago
Mt Rainier, United States Providence Health & Service Full timeDescription A Patient Care Coordinator provides a variety of receptionist and skilled clerical duties in support of the clinics. This position is responsible for scheduling patients, obtaining necessary documentation and coordinating aspects of patient care to ensure continuity of care. Position performs prior authorizations when necessary. A PCC will...
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Patient Services Representative Specialist
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Mt Prospect, United States Balance Health Full timeJob Type Full-timeDescription ABOUT USFor over 55 years, we have been considered one of the innovative world leaders in enhancing and improving care for foot and ankle medical conditions, sports medicine, and clinical programs. Our mission is to improve the quality of life in a patient-focused environment by providing the most advanced and knowledgeable foot...
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Patient Services Representative Specialist
4 months ago
Mt Prospect, United States Balance Health Full timeJob Type Full-time Description ABOUT US For over 55 years, we have been considered one of the innovative world leaders in enhancing and improving care for foot and ankle medical conditions, sports medicine, and clinical programs. Our mission is to improve the quality of life in a patient-focused environment by providing the most advanced and knowledgeable...
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Insurance Account Representative
2 days ago
Mt Rainier, United States Ericsilvers Full timeInsurance Account Representative - State Farm Agent Team Member Full Time in Yakima, WA Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through...
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Business Development Representative
6 days ago
Mt Rainier, United States Cranial Technologies Full timeCranial Technologies is the only company in the world completely dedicated to researching, diagnosing, and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagiocephaly experts.At Cranial Technologies we're not just reshaping heads, we're reshaping lives. Our number one priority is our...