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Assistant Director of Operations for the Trinity Center
2 months ago
Assistant Director of Operations for the Trinity Center
Trinity Washington University in the nation’s capital seeks an Assistant Director of Operations for the Trinity Center. The ideal candidate will be extremely detail-oriented, have strong administrative and organizational skills and has the ability to provide excellent customer service.
Position overview:
This position assists the Director of the Trinity Center with center management in the areas of:
Membership Services
Event/Match/Game Planning (including set up &break down)
Facility Operations
Weight and Training Programs
Equipment Maintenance and Inventory
Systems and Database Management
Supervise, Schedule & Train Student Workers
Other assignments as needed
Qualifications:
Bachelor’s Degree Preferred
1 to 3 years of sports, training or gym operations experience
Have a CPR Certification
Ability to work 40 hours a week in-person at the University
Ability to have a flexible working schedule to include evenings and weekend
KNOWLEDGE, SKILLS & ABILITIES:
Knowledge of sports organization membership services operations
Knowledge of weight and training equipment
Knowledge of inventory control practices and systems
Ability to prioritize and plan large printing and mail projects
Ability to supervise and train staff (including student workers)
ESSENTIAL RESPONSIBILITIES
:
Supervision of Student Staff
Supervises staff of student workers (average of three employees at one time) over the 40 – 60 hr. work week
Approval of timecards
Creates weekly staffing schedule for facility event/usage
Evaluates student staff performance on a day-to-day basis including the daily reporting of student staff tardiness, delinquent absences, and overall job performance
Trains new student staff members on job responsibilities, expectations and duties; administers quarterly feedback to students
Membership Office Operations
Manages membership registration and renewal procedures
Troubleshoots customer service issues
Manages the fitness program registration process including database management, attendance tracking, equipment inventories, and compiling monthly programming reports
Manages locker rental process including database management, troubleshooting hardware issues, and compiling monthly locker reports
Tracks daily revenue for memberships, locker rentals and fitness programming
Collets and processes fees from members, locker rentals and special event/sporting rentals
Facility Operations
Assists in the coordination of all Trinity Center special event and campus event facility set-up requirements
Serves as on-site senior staff member during events and weekends, troubleshooting issues as they arise
Serves as POC for TC facility repairs, upgrades and general maintenance
Assist in the development of facilities policies, procedures and practices to ensure staff, member and student safety
Equipment Operations
Manages Trinity Center programming equipment inventories
Manages Trinity Center equipment inventories
Conducts Trinity University athletic department event/match/game set-up
Trinity offers comprehensive and competitive benefits to full-time employees to include Health, Dental & Vision insurance, Employer Paid Life and Disability benefits, 403(b) Retirement plan with employer match up to 6%, Paid Family Leave, Trinity Center Membership Free to all employees to include full size pool, walking track, weight & Cardio equipment, Free campus parking, Free Shuttle bus between campus & Brookland Metro station and more.
Trinity is committed to fostering a diverse and inclusive community among its students, faculty and staff, and strongly encourages all qualified individuals to apply.
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