API Customer Success Manager.
1 week ago
API management, involved in developing, testing, support/monitoring, and analyzing APIs for organizations (bit of experience involved during developing & analyzing phases would be good). Good understanding of complete customer life cycle and systems to enable new API product access to customers/users and communicate with internal stakeholders on customer onboarding status. Answering customer queries/questions about specific aspects of how each API works, investigating unexpected errors & behavior to determine whether the issue is user-error or a problem with the API. Worked under technical support capacity of API products to quickly facilitate customer inquiries, and help in coordinating security (mTLS) authorization setup. Logs and analyzing HTTP status codes via logging tools such as Kibana or Splunk. Ticketing systems knowledge such as JIRA, Microsoft Dynamics, or Service-Now. #J-18808-Ljbffr
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API Product Manager
5 days ago
Madison, Wisconsin, United States Resource Logistics Full timeAPI Customer Success ManagerKey Responsibilities:Develop, test, and analyze APIs for organizations, with a focus on support and monitoring.Collaborate with internal stakeholders to enable new API product access for customers and users.Provide expert guidance on API functionality, troubleshoot issues, and resolve customer queries.Work with technical support...
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Customer Success Manager
2 weeks ago
Madison, United States OrganOx Full timeABOUT ORGANOX: OrganOx has been transforming organ transplantation since 2008, leveraging groundbreaking normothermic machine perfusion technology in our flagship product, the OrganOx metra. This technology helps preserve donor livers for up to 12 hours, in efforts to reduce organ discard rates and facilitate more successful transplants. We are an...
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Customer Success Manager
2 weeks ago
Madison, United States OrganOx Full timeABOUT ORGANOX:OrganOx has been transforming organ transplantation since 2008, leveraging groundbreaking normothermic machine perfusion technology in our flagship product, the OrganOx metra®. This technology helps preserve donor livers for up to 12 hours, in efforts to reduce organ discard rates and facilitate more successful transplants. We are an...
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Customer Success Manager
2 weeks ago
Madison, United States OrganOx Full timeABOUT ORGANOX:OrganOx has been transforming organ transplantation since 2008, leveraging groundbreaking normothermic machine perfusion technology in our flagship product, the OrganOx metra®. This technology helps preserve donor livers for up to 12 hours, in efforts to reduce organ discard rates and facilitate more successful transplants. We are an...
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Customer Success Manager
3 weeks ago
Madison, Wisconsin, United States Rentable Full timeJob Title: Manager, Customer SuccessWe're seeking a highly skilled and experienced Manager, Customer Success to join our team at Rentable. As a key member of our customer-facing team, you will play a pivotal role in driving a seamless experience for our customers and the Customer Success team.Key Responsibilities:Coach and develop the Customer Success team...
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Customer Success Manager
5 days ago
Madison, Wisconsin, United States Kuraray America , Inc. Full timeJob Title: Customer Success ManagerAt Kuraray America, Inc., we are seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our customers, ensuring their satisfaction and driving long-term growth.Key Responsibilities:Develop and...
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Manager, Customer Success
1 week ago
Madison, United States Rentable Full timeWe're Changing the Rentals Industry We're a profitable, growth-stage company building industry-leading martech and data SaaS products for the rentals industry. While originally known for building and operating one of the U.S.'s largest rental marketplaces - Rentable, we recently launched a martech product and a competitive intelligence software -...
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Customer Success Manager
2 weeks ago
Madison, Alabama, United States Sprocket Security Full timeCustomer Success ManagerAt Sprocket Security, we're on a mission to help businesses secure their future. As a Customer Success Manager, you'll play a vital role in driving customer satisfaction and growth. Your expertise will help our clients maximize the value of our Offensive Security platform, ensuring they stay ahead of cyber threats.Key...
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Customer Success Manager
1 week ago
Madison, United States Kuraray America , Inc. Full timeBasic Function The Customer Success Manager is responsible for building and maintaining effective long-term relationships and a high level of satisfaction with decision makers and influencers at an assigned group of customer accounts. Gathers detailed information about accounts, identifies decision-makers, understands strategic business challenges and...
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Senior Customer Success Manager
1 week ago
Madison, Wisconsin, United States Findhelp, A Public Benefit Corporation Full timeAbout the RoleWe're seeking a highly skilled Senior Customer Success Manager to join our team at Findhelp, A Public Benefit Corporation. As a key member of our customer success team, you will be responsible for building and maintaining strong relationships with our clients, driving product adoption, and ensuring their success with our...
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Enterprise Customer Success Manager
2 weeks ago
Madison, Wisconsin, United States Rentable Full timeJob Title: Enterprise Customer Success ManagerWe're seeking a highly skilled Enterprise Customer Success Manager to join our team at Rentable. As a key member of our customer success organization, you will play a pivotal role in driving customer relationships that promote growth and retention.Key Responsibilities:Proactively manage a portfolio of Enterprise...
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Enterprise Customer Success Manager
1 week ago
Madison, United States Rentable Full timeWe're Changing the Rentals Industry We're a profitable, growth-stage company specializing in industry-leading martech and data SaaS products for the rentals industry. Originally known for building and operating one of the U.S.'s largest rental marketplaces, Rentable, we have since expanded our portfolio to include two high-growth products: an AI mar-tech...
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Customer Success Manager
3 months ago
Madison, United States dotdigital Full timeAbout the Role We are looking for a dynamic and results-driven Customer Success Manager to join our team at Dotdigital! As a Customer Success Manager, you will be responsible for developing and executing strategies to drive revenue growth and ensure customer success for our top-tier clients. This role provides leadership in post-sales customer activity, with...
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Technical Architect III API Developer
1 week ago
Madison, Wisconsin, United States HighCloud Solutions Full timeJob Title: Technical Architect III API DeveloperWe are seeking a highly skilled Technical Architect III API Developer to join our team at HighCloud Solutions. As a key member of our development team, you will be responsible for designing and implementing APIs for our Workday environment.Key Responsibilities:Work closely with the development team to design...
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Customer Success Manager
1 week ago
Madison, United States Wolters Kluwer Full timeLOCATION: Remote U.S. locations; preferred East Coast and Midwest time zones OVERVIEW You will play a lead role in managing and driving our customer’s product utilization across the Clinical Effectiveness (CE) product portfolio. You will act as the lead Customer Success representative for our largest and most strategic accounts and will be responsible...
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Technical Architect III API Developer
1 week ago
Madison, United States HighCloud Solutions Full timeTitle Technical Architect III API Developer Location Madison WI (Remote Only Locals) Duration 9 Months Job Type C2CW2 Job Description Must be Wisconsin resident or willing to relocate at the candidates expense. Summary On July 1 2025 the Enterprise Resource Planning (ERP) system Workday will be deployed across the UW Madison...
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Senior Software Engineer
3 weeks ago
Madison, Wisconsin, United States Franklin Energy Full timeJob SummaryFranklin Energy is seeking a highly skilled Senior Software Engineer to join our Technology Group. As a key member of our team, you will be responsible for expanding, enhancing, and strengthening our technology platform to drive business growth and competitiveness.Key ResponsibilitiesDesign, develop, and maintain APIs using C# and.NET...
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Technical Architect
1 week ago
Madison, United States Performix Full timeNote: That this position requires experience in designing and coding APIs for Workday and PeopleSoft. The candidate must reside in Wisconsin for this engagement. Job responsibilities Work closely and collaboratively with the rest of the development team in a Scrum Agile work structure Actively participate in daily...
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Customer Success Manager
1 week ago
Madison, United States Sprocket Security Full timeCompany Mission - Our mission is to help secure as many companies as possible, by using the best way of doing so, penetration testing. Sprocket Security prioritizes offensive security for enterprises, empowering them to build robust defense strategies based on individual business risk. How - At Sprocket Security, we've built an expert-driven Continuous...
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Customer Success Associate
5 days ago
Madison, Wisconsin, United States Wolters Kluwer Full timeCustomer Success AssociateWe are seeking a dynamic and results-driven Customer Success Associate to join our growing teams across the country. As a global leader in professional information services, Wolters Kluwer provides trusted knowledge and advanced technology to professionals in the legal, business, tax, accounting, finance, audit, risk, compliance,...