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Customer Service Representative

4 months ago

Portland, United States Portland Glass Full time

** Portland Glass**

** Customer Service Representative**

Portland, ME 04101

***Portland Glass has been successfully doing business in the New England Market for more than 72. PG is headquartered in Portland Maine, has 33 shops, 2 fabrication facilities and a customer service center.***

**Join a team of professionals who are known in the glass industry as highly skilled and trusted. This is an opportunity to learn a marketable and in-demand skill with Portland Glass, a leader in the industry for over 72 years.**

**Employees appreciate the competitive pay, team camaraderie, and opportunity to advance. The company rarely promotes from the outside and loves to promote people internally.**

**What we are proud to offer you** :

+ **Paid Time Off, Paid Holidays**

+ **Full benefits package Including medical, dental, vision, and gap insurance, short and long term disability**

+ **Competitive weekly compensation based on experience plus bonus potential**

+ **Referral bonus**

+ **Financial incentives Milestone anniversary/tenure programs, and incentives for safety and clocking in/out correctly**

+ **Discounts Enjoy dress code, footwear, and entertainment discounts**

+ **Top notch culture Team spirit and camaraderie with management that genuinely cares about employees is the Portland Glass way.**

+ **Training program Portland Glass will pay for OSHA certification, lift and fall hazard training, as well as extensive on the job training by employees who have been trained to teach others.**

+ **Advancement From here, you could move into a lead, manager, or fabrication position. The Portland Glass President has successfully promoted through the organization.**

+ **Open door policy grants employees access to everyone**

+ **Stable company Portland Glass has been a leader in the industry for 71 years.**

+ **Portland Glass reputation Clients expect the quality that comes with the Portland Glass name.**

**If you like**

* Exceeding customer expectations

* Interacting with customers in a fast paced environment

* Challenging yourself and managing multiple tasks

* Learning about the latest products and procedures

* Scheduling work for maximum productivity and capacity

* Performing daily administrative duties such as billing, deposits, sorting/opening mail

* Collaborating with others on a bigger scale as needed

* Maintaining a safe and healthy working environment, and to take reasonable care of their own health and safety at work and of all other staff.

**If you answered yes, then we should talk**

Min Qualifications:

* Experience working in retail sales is preferred

* Excellent written and verbal communication skills.

* Proficient in MS Office including, Word, Excel, PowerPoint, and Outlook.

* Must maintain a valid drivers license and a clean driving record.

Working Conditions / Physical Demands:

* Normally seated and standing with freedom of movement on a regular basis, operating office machines, equipment, and handling light materials and supplies in a typical office environment and shop setting.

* May spend extended periods operating desktop computer, requiring hand-eye coordination and finger dexterity; and communicating face-to-face, on the telephone and in writings.

* Periodic physical activity requires walking, climbing, bending, standing, pushing, pulling, lifting and stooping.

* Must be able to lift a minimum of 25 pounds.

* Must have a clean background and driving record.

Education:

* High school diploma or GED is required.

* Associate's degree.

* Bachelors degree is preferred.