Front Desk Supervisor

3 weeks ago


Manassas, United States Tru by Hilton Full time
Become part of ateam that makes you proud People who work with us have a reason to smile.

We are looking for atop-notch Front Desk Supervisor to join our team Our ideal candidate willprovide exceptional customer service, have strong leadership skills, and be a team player.

WHY WORK WITH US?
  • Work-Life Balance
  • Competitive Pay
  • Paid Time Off
  • Health Benefits
  • Employee Discounts & Perks
WHAT WILL I BEDOING?
  • Provide great hospitality every time by going above and beyond guest expectations
  • Defining and implementing front desk objectives and procedures
  • Hiring and training staff and managing the shift schedules
  • Tending to guests' complaints and questions and providing exceptional customer service
  • Ensuring that the front desk and reception area are kept clean and organized
  • Maintaining front desk office supplies and equipment
  • Managing budgets, records, and contracts
  • Supervising staff and all front desk activities, including bookings, appointments, phone calls, and emails
  • Conducting performance reviews with the front desk staff
  • Generating reports and feedback for presentation to the general manager
  • Performing administrative duties such as filing and updating records, among others, as needed

HolladayHospitality Group is an equal opportunity employer.

Please visit our careers page to see more job opportunities.
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