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Manager, Continuous Improvement
3 months ago
Yusen Terminals LLC ("YTI", based in Terminal Island (Los Angeles), CA, is wholly owned by Ocean Network Express (ONE), with office headquarters in Singapore.
YTI operates a state-of-the-art marine container terminal in the Port of Los Angeles. YTI was established in 1991 at the Port's Berths 212-218. The services we provide are stevedoring and terminal operations for The Alliance (ONE, Hapag Lloyd, HMM and Yang Ming) as well as slot chartering from Evergreen, CMA-CGM, APL, COSCO and OOCL. As a full-service marine terminal, YTI provides modern technology, equipment, on-dock rail, storage facilities and Alternative Maritime Power (AMP®). YTI's highly experienced management team are devoted to efficient cargo handling with a focus on service delivery and customer satisfaction. We currently operate eleven, Post Panamax Gantry cranes including six, state-of-the-art Super Post Panamax Gantry cranes. YTI is focused on giving all our customers a reliable "Best-in-Class" service delivery as well as a complete suite of marine terminal services to the shipping and transportation community.
Do you dream of working in a job where you can be valued from Day One by your contribution? Yusen Terminals LLC is a place where our people are encouraged to grow and be successful in a thriving industry. If you are someone who likes working in a high energy environment, then Yusen Terminals LLC is the place for you
According to a 2023 report from the HEA Group, a higher education research and consulting agency, Marine Transportation is #4 in the top 10 of the highest paying majors in 2023
If you see today's supply chain challenges as an opportunity to get creative without sacrificing quality, Yusen Terminals LLC is a place where our people enjoy new challenges and opportunities to grow and be successful in a thriving industry. If you are someone who likes working in a high energy, fast paced, and dynamic environment then Yusen Terminals LLC is the place for you
Overview:
Reporting to the General Manager, Continuous Improvement, the Manager, Continuous Improvement willindependently perform ongoing in-depth analyses of specific operational processes, equipment, existing infrastructure utilization, yard utilization, vessel schedules, etc. and presents actionable recommendations to the Operations Leadership Team and Senior Leadership Team. The MCI will support strategic process improvements and waste reduction projects of varying size and complexity in any of the functional areas of the facility with the goal of building a sustainable culture of continuous improvement and productivity.
What you will do:
- All employees have the responsibility to plan and execute our work in ways that prevent injuries. It is an expectation we lead by example and require all employees to adhere to our safety procedure.
- Establish close collaboration, cooperation and communication with operations teams and assume an ultimate coordinating role and responsibility for overall metric reporting and strategic analysis activities within the operations departments.
- Forecast & control heavy equipment & chassis usage on the facility to ensure efficient operations.
- Independently work between operations departments to ensure TOS is properly configured & the strategic plan is followed.
- Perform post - mortem analyses to determine effectiveness of operational decisions & use Six Sigma (or similar) methodology to continuously improve facility performance.
- Regularly review operational KPIs and assists the operations team in designing new or amended KPIs as needed based on business needs.
- Develop working relationships throughout all departments, at all levels (both management and labor), to understand on-going business needs. Identify potential improvements in processes and then, in conjunction with other members of the management team, develop, vet, and coordinate the implementation of new procedures needed to support changes, efficiencies, etc. aimed at business optimization.
- Responsible for establishing and implementing process documentation library, process documentation update and change control, and process documentation access management.
- Anticipates and plans for process integration opportunities that support business objectives. Creates process changes by integrating new processes with existing ones and communicates these changes to all departments to ensure alignment.
- Perform Ad-Hoc analyses for senior management to effectively communicate specific metrics relating to terminal operations.
- Collaborate with Safety Department to identify, analyze and improve safety performance and eliminate potential hazards.
- Undergraduate degree in Business Administration or equivalent four-year degree is preferred
- Minimum of 3 years' experience with business operations or the equivalent combination of education and experience
- Demonstrated ability to identify opportunities for process or project improvements and work independently
- Demonstrated strong reporting and analysis capabilities
- Knowledge of Terminal Operating Systems
- Excellent oral, written and presentation skills
- Excellent time management skills and detail orientation
- Excellent computer proficiency (Including, but not limited to, Word, Excel, Outlook)
- Strong leadership and time management skills
- Strong interpersonal, presentation and communication skills
- Strong facilitation, conflict management, problem solving and project management skills
- Ability to balance and prioritize multiple projects
- Ability to work with mathematical concepts such as probability, statistical inference & regression
- Ability to effectively model & forecast complex operational processes & flows
- Ability to work with Minitab or equivalent statistical software
- Communication
- Highly motivated
- Independent thinker
- Strong strategic inclination
- Integrity/Intensity
- Leadership
- Innovative
- Problem Solving/Conflict management
- Adaptability
We have built a team who love what they do and share a passion for the terminal business. We encourage continuous learning and improvement, share knowledge and ideas freely, and have a dynamic and open culture.
And, if that is not enough, how about this list:
- Work for a company in one of the coolest industries in the world
- Great leadership team that truly believes in people and treating them well
- Paid-Time-Off - 21 days to start as a new hire
- 100% company-paid medical, dental, vision for staff and family
- Flexible Spending Accounts
- STD/LTD
- Life Insurance
- 401k with company match
- Pension Plan
- Group Legal
- EAP services
We are an Equal Opportunity Employer committed to creating a diverse and inclusive company culture. Our team does not discriminate against candidates and employees because of their disability, sex, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law.
