Guest Service Representative

2 months ago


Duluth, United States Pier B Resort Full time
About the Organization
Welcome to Leisure Hotels and Resorts
Our employees build relationships based on respect, hard work, and having fun. We strive to do our best every day. Grit, grace, and growth. That's what we're all about
Get ready to become a member of the best team in the hospitality business We are glad that you're here.

Open Date
4/11/2024

Division
Pier B Resort

Category
Room Department

Position
Guest Service Representative

Description

Applications being accepted for day shift FRONT DESK representatives Please only apply if you are able to work a 7am - 3pm shift

Come join our fun / fast pace environment where we provide the best possible experience for our resort guests.

1. Enter work place at scheduled time in uniform ready to begin work. Properly clock in.
2. Ensure prescribed amount of cash is on hand by counting and recording count.
3. Ensure telephone service meets company standards. Telephone answered within three
rings, using proper script. Transfer calls properly, perform wake up calls, take message
politely and never give out a room number.
4. Properly check in and out guests.
5. Properly handle reservations.
6. Ensure property management computer procedures are correctly implemented.
7. Properly answer guest's questions for directions or other needs.
8. Assist with laundry needing completion. Fold linen, dry linen and wash linen as needed.
9. Assist with cleanliness of lobby, corridors and elevator.
10. Additional duties may be added as needed.

Pay Range

Exempt/Non-Exempt
Non-Exempt

Full-Time/Part-Time
Full-Time and/or Part-Time

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Shift
Various Shifts

This position is currently accepting applications.

  • Duluth, United States OCI Hospitality Full time

    About Us: Our hotel is proudly operated by OCI Hospitality. The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our...


  • Duluth, United States OCI Hospitality Full time

    About Us:Our hotel is proudly operated by OCI Hospitality. The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests,...


  • Duluth, United States OCI Hospitality Full time

    About Us:Our hotel is proudly operated by OCI Hospitality. The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests,...


  • Duluth, Minnesota, United States Extended Stay Full time

    Job SummaryAs a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. This includes assisting guests at all times, responding to their requests with diligence, and providing reasonable accommodations.Key ResponsibilitiesProcess reservations, registration, and departures in accordance...


  • Duluth, Minnesota, United States Fairfield Inn & Suites Full time

    Job SummaryThe Fairfield Inn & Suites is seeking a skilled Guest Service Representative to provide exceptional customer service and support to our guests. As a key member of our team, you will be responsible for ensuring a positive and memorable experience for our guests, from check-in to check-out.Key Responsibilities* Greet and register guests, providing...


  • Duluth, Georgia, United States La Madeleine Full time

    Job SummaryLa Madeleine is seeking a Customer Service Representative to provide exceptional service to our guests. As a key member of our team, you will be responsible for ensuring a positive experience for our customers, from greeting them to processing their transactions.Key ResponsibilitiesAct as a front-line customer service representative, greeting...


  • Duluth, United States Wingstop Full time

    Wingstop - 2570 Pleasant Hill Rd Ste 104 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with...


  • Duluth, Minnesota, United States Planet Fitness Full time

    Job SummaryThe Overnight Front Desk position at Planet Fitness is a customer-facing role that requires exceptional communication skills and a passion for fitness. As a key member of our team, you will be responsible for providing a superior level of service to our members, prospective members, and guests.Key ResponsibilitiesCustomer Service: Greet members,...


  • Duluth, United States Extended Stay Full time

    Extended Stay - 3390 Venture Parkway [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...


  • Duluth, United States Extended Stay Full time

    Extended Stay - 3430 Venture Pkwy. [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...

  • Night Auditor

    1 month ago


    Duluth, Minnesota, United States Kinseth Hospitality Company Full time

    Hotel Customer Service RepresentativeAs a Night Auditor at Kinseth Hospitality Company, you will be responsible for providing exceptional customer service to guests of the hotel. Your duties will include registering guests, issuing room keys, and assigning rooms in a friendly and efficient manner. You will also act as the hotel manager on duty, following...


  • Duluth, Minnesota, United States Wingstop Restaurants Full time

    Delivering World Class ServiceAs a Guest Service Team Member at Wingstop, you will be responsible for:Providing authentic, positive, and genuine experiences for our guestsInteracting with guests by greeting them, answering the phone, taking and delivering ordersActing as the face and voice of Wingstop to all guests who walk into the restaurantKey...


  • Duluth, Minnesota, United States Which Wich Superior Sandwiches Full time

    Key Responsibilities:• Take guest orders and provide a superior payment experience• Recommend extras such as awesome shakes and cookies to enhance the guest experience• Confirm guest orders to ensure accuracy and satisfactionAbout the Role:As a member of our team, you will be responsible for providing exceptional customer service and ensuring a quick...


  • Duluth, Minnesota, United States Country Inn & Suites Full time

    Job Title: Front Desk RepresentativeJob Summary: We are seeking a Front Desk Representative to join our team at Country Inn & Suites in Duluth, MN. As the face of our hotel during evening hours, you will play a vital role in ensuring guest satisfaction and operational efficiency.Responsibilities:* Greet guests with a warm and friendly demeanor as they arrive...


  • Duluth, United States Planet Fitness Full time

    Benefits: Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Training & development Job Summary The Awake Overnight Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight...


  • Duluth, Minnesota, United States Service Experts Full time

    Customer Service SpecialistAt Service Experts, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Handle customer inquiries and concerns via phone, email, and chatResolve issues efficiently...


  • Duluth, Minnesota, United States Pier B Resort Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Pier B Resort. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities• Greet and welcome guests, responding...


  • Duluth, United States Primerica Full time

    Join Our Team. In 2022, the Atlanta Journal-Constitution named Primerica one of the best places to work for the ninth consecutive year. Also in 2022, Primerica was named one of the Best Employers for Diversity by Forbes for the second consecutive yea Customer Service, Client Service, Customer Service Representative, Representative, Skills, Retail, Insurance


  • Duluth, United States Taylor Corporation Full time

    Come Work with Us! Taylor Corporation is a growing, dynamic company with big plans for the future - and our people. Family owned and proud of it, we power our employees' potential and strive to create opportunity and security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this for the...


  • Duluth, Minnesota, United States Visionaire Partners Full time

    Customer Service RepresentativeAt Visionaire Partners, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and exceeding customer expectations.Responsibilities:Answering incoming calls, texts,...