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HR Consultant

2 months ago


Little Rock, United States JTS Financial Services, LLC. Full time

Job Summary: The HR Consultant is responsible for the administrative duties for our clients including personnel records, managing HR documents, updating internal databases, and performing payroll administration for multi-client partners. This position ensures our clients are made aware of any policies and procedures that may change as well as recommending best practice. Primary Duties and Responsibilities: Assist with recommending revisions to policies and support the rollout and adherence to Company policies and procedures as updated Investigate and address employee complaints, conduct internal investigations, including completion of appropriate documentation and investigative reports Coach and advise managers on company employee relations best practices, policies, programs, or processes and how to respond to workplace issues appropriately Respond to unemployment claims as necessary Perform the actions necessary to ensure compliance and regulatory governance is sustained, this includes but is not limited to:

generating background checks and adjudications offer letters verifying and completing Form I-9 documentation and E-Verify for New Hires State Hire/Termination Letter requirement Provide support for escalated Unemployment claims Benefit Enrollments/ COBRA and FMLA administration

Provide advice and recommendations for resolution of daily HR issues Process weekly, semi-monthly, bi-weekly and/or monthly payroll frequencies for multi-client partners Accurately analyze payroll data supplied by client partners Accurately input and balance payroll and benefits data Maintain working knowledge of federal, state, and local payroll administration laws, regulations, and best practices Provide client partner-focused interaction via phone, email, and in person Compile payroll data to complete garnishments, verifications of employment, vacation time requests, etc. Work with multi-client partners' department supervisors for any missed times Update and maintain employee information in multi-client partners' time clock system Compile weekly internal management reports from payroll system software Type and Scope of Supervisory Responsibilities: No supervisory responsibilities but serves as a coach mentor for other positions in the department Requirements Skills and Qualifications: Outstanding communication skills (both verbal and written) and people skills are a must for this position Use proper grammar, spelling, and punctuation when reviewing and/or editing documents for accuracy and completeness Speak clearly, concisely, and effectively; listen to, and understand information and ideas as presented verbally; communicate information and ideas clearly; maintain confidential information; and deal with people in a manner which shows sensitivity, tact, and professionalism Ability to decide or solve a problem by using logic to identify key facts, explore alternatives, and propose appropriate solutions. Ability to prioritize conflicting needs, handle matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures Strong organizational, problem-solving, communication, and analytical skills Excellent judgment and attention to detail Excellent computer skills and proficiency in Excel, Word, Outlook, Access, spreadsheet software, and various payroll systems financial management software preferred (heavy computer usage) Work Experience Required for this Job: Proven work experience as an HR Administrator or HR Coordinator Minimum of 5 years of successful experience with Payroll/HCM Systems and HR Processes Worker’s Compensation OSHA Compliance Leave and Benefits Administration Experience with Paylocity Familiarity with multi-state entities. Knowledge of Healthcare Assisted Living preferred. Education Required for this Job: Bachelor’s degree in Business Administration, Accounting, or Finance preferred Attendance Requirements: Daily online attendance required in remote work environment during normal business working hours In-person and/or hybrid attendance occasionally required for company client, and/or team meetings Physical Abilities Required for this Job: While performing the duties of this job this individual is regularly required to stand for long periods of time, walk, sit, talk, hear, use their hands and fingers (manual dexterity), use a telephone, and occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this position include, close vision, and the ability to adjust focus. Mental Abilities Required for this Job: The ability to solve problems, make decisions, supervise others, interpret data, organize information, written and oral communication and read/write.

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