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Account Manager, Amazon Global Logistics
We are looking for data-driven Account Managers to seek out new growth opportunities for Global Mile. Join and help us solve real-world problems, streamline inefficiencies, and provide logistics support for our Sellers.
This role requires a sales and business development background to successfully identify and convert new opportunities with a high degree of customer obsession. Account Managers will be talking with Sellers on a daily basis and developing pipeline management plans based on bold Units, onboarding and conversion goals. This role works in a high-volume, fast-paced environment with cross-functional teams, globally.
Key job responsibilities:
Recruit and manage a diverse portfolio of Fulfilled by Amazon (FBA) Sellers for Global Mile’s suite of logistics services to meet or exceed sales targets (Sellers launched, volume, revenue, etc.)
Identify opportunities for account growth by having a thorough understanding of Amazon’s diversified service offerings
Program management responsibilities to improve and build upon the Seller experience
Proactively consult with FBA Sellers to understand their supply chain needs through solutions-based selling
Build relationships with multiple internal and external stakeholders through remote and face-to-face meetings
Ownership of Account Management activities including forecasting, operational troubleshooting, seller education, etc, which may include tracking and analyzing metrics to measure Seller Experience and business performance
Ownership of operational requirements related to onboarding new sellers to Global Mile (e.g. raising tickets internally, ad hoc tasks, etc.)
About the team:
Formed in 2020, the US Account Management Team within Global Mile works closely with FBA sellers providing onboarding support, operational insights, and direction for new and existing logistics products & services. Our objective over the next few years is to scale our global supply chain program for FBA Sellers and deliver a logistics experience they love.
Minimum Requirements:
2+ years of sales or account management experience
Bachelor's Degree
Program or project management experience
Bachelor Degree required, ideally in a quantitative field, logistics, or business administration
Experience in Logistics sales
Experience delivering results in an account management function
Proficiency in SQL or Python
Presentation, oral and written communication skills
Competitive and creative drive to win over customers and think outside the box
Communication, interpersonal, and organizational skills, with the ability to connect in both online and face-to-face environments
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Amazon's Disability Accommodation Page .
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $43,300/year in our lowest geographic market up to $92,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
Amazon's Employee Benefits Page . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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