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Service Associate, Full Time

2 months ago

Newton, United States Bloomingdale's Full time

Job Overview:

A Bloomingdale's Cash Office Professional role plays a critical role in the daily operations of our store. To deliver our mission statement to be like no other store in the world, our Cash Office Professionals possess speed, attention to detail, collaborative spirit and teamwork to drive an easy and fun shopping experience for our customers. Each day provides our Cash Office Professionals detailed role responsibilities such as responding to both Customer and Store Colleague questions, assisting in gift wrapping, selling gift cards, and greeting cards - just to name a few. Essential Functions:

Deliver a luxury customer experience through greeting and engaging the customer and providing a genuine and friendly interaction Work closely with customers and colleagues on resolving credit card/loyalty card issues and questions Greet our customers in person and on the phone and connect them with a Selling Team professional Execute Cash Office functions and operations including but not limited to deposits, loans, currency exchange, and managing super funds Qualifications and Competencies:

High School Diploma or equivalent required 1-2 years related experience Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers Resourceful and able to adapt quickly to changing priorities Resourceful self-starter, works well independently as well as part of a team Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements:

Requires prolonged periods of sitting and constant communication with customers Requires working with multiple computer screens and programs simultaneously for extended periods of time Occasionally required to move/reach, stoop, kneel, and crouch Frequently required to lift 10lbs

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