Receptionist

2 weeks ago

Santa Fe, United States Thornburg Investment Full time

Thornburg is a global investment firm delivering on strategy for institutions, financial professionals and investors worldwide. The privately held firm, founded in 1982, is an active, high-conviction manager of fixed income, equities, and multi-asset solutions.

As an independent firm, Thornburg can take on a wide range of opportunities, explore ideas thoroughly and work across strategies to deliver consistent risk-adjusted outperformance over the long term. The firm attracts free-thinking professionals who are eager to pursue investment outcomes beyond the confines of popular wisdom. From nimble operational capabilities to principles and actions fitting of a global citizen, Thornburg's world-class investment platform and team are aligned on strategy to serve investors.

Primary Job Function:

The Receptionist is responsible for managing a wide range of reception duties, ensuring that the front desk operates smoothy and efficiently. This role serves as the first point of contact for visitors, clients, and employees, providing exceptional customer service and a welcoming environment while ensuring safety and security protocols are followed. The Receptionist may also be called upon to assist with administrative functions and special projects as needed.

This position has an on-site schedule as it requires regular access to the Thornburg campus to support operations that cannot be performed remotely.

Duties & Responsibilities:

  • Greet and welcome visitors with a positive and professional demeanor.
  • Answer and direct incoming phone calls to the appropriate departments or individuals.
  • Maintain the reception area, ensuring it is tidy, organized, and presentable.
  • Ensure safety and security procedures are followed by managing guest notifications, issuing visitor badges, monitoring surveillance cameras, and alerting the appropriate team of anything suspicious or out of the ordinary.
  • Coordinate with various departments to ensure smooth internal communication and operations.
  • Update and maintain accurate documentation of office procedures, processes, and reception protocols.
  • Provide support for special projects as required by the management team.
  • Handle sensitive information with confidentiality and discretion.
  • Act as the first point of contact for emergency procedures and assist in coordinating evacuations if needed.
Job Benefits:
  • Medical, dental, and vision coverage.
  • Employer 401(k) safe harbor and profit-sharing contributions.
  • Work/life programs such as flexible work arrangements, flexible paid time off, paid parental leave, employee assistance plan, commuter benefits, student loan repayment program, education reimbursement program.
  • Community involvement opportunities.
  • Onsite cafeteria.
  • Onsite fitness center.
  • Referral program.
Requirements
  • High school diploma or equivalent - required .
  • Previous experience in a receptionist or administrative role - required .
  • Proficiency in Microsoft Office Suite and Adobe.
  • Experience with Zoom, Avigilon, Concur and Fresh Service - preferred .
  • Excellent communication and interpersonal skills.
  • Professional appearance and demeanor.
  • Ability to work independently as well as part of a team.
  • Flexibility to work beyond normal office hours when needed.
  • Ability to lift 25 pounds.
  • Ability to work at a computer for extended periods of time.


Santa Fe is the capital of New Mexico. Founded in 1610 and nicknamed "The City Different," Santa Fe captures hearts and minds with its museums, restaurants, theater, opera, and adobe-style architecture. With an average of over 300 sunny days per year and picturesque landscape, it's no wonder that outdoor activities such as skiing and hiking in "The Land of Enchantment" attract visitors from around the world.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, gender, gender identity or protected veteran status. We especially encourage applications from individuals who can bring diverse cultural and ethnic perspectives and experiences to the campus.

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