Customer Service Representative

2 months ago

Elizabeth, United States Performance Food Group Full time

**Job Attributes**

Job ID 52818BR

Category Sales

Shift 1st Shift

Job Type Full Time

Location NJ Elizabeth

Operating Company Performance Metro NY

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**Customer Service Representative**

NJ Elizabeth Position Requirements **Schedule:** Sunday 9:30am-4:30pm

Monday-Thursday 8:30am-5:30pm

Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.

Input customer orders.

Input customer credits.

Input order and invoicing information accurately and in a timely manner.

Assist customers with orders and problems. Contact vendors and requests samples for customers.

Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.

Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.

Attend training and Customer Service meetings.

Performs other related duties as assigned.

Position Requirements Required Qualifications: Required Education: High School Diploma/GED or Equivalent Experience Required Experience: 6 12 Months

Customer service, call center and / or related area.

Preferred Education: High School Diploma/GED or Equivalent Experience

Preferred Experience: 1 2 Years

Customer service, call center and / or related area within foodservice industry.

As part of Performance Food Group, Performance Foodservice offers the benefits of working for a nationwide company, while maintaining a local, family feel. As a leader in the foodservice industry, we provide passionate, hard-working associates with opportunities to grow their careers while helping the restaurants we love build their dreams. Our 10,000+ associates procure, sell, and deliver more than 125,000 different food and food-related products to restaurants throughout the country. We are inspired by food, invested in relationships, and offer an environment where you can thrive.

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