Clinical Office Operations Lead

4 weeks ago

Boulder, United States Boulder Medical Center Full time
Job Description
Are you seeking a professional opportunity that offers a friendly and positive work environment where you can work with helpful colleagues? Do you want to make a positive impact on your community while advancing your career? Look no further than Boulder Medical Center (BMC)

BMC is a local, independent, and physician-owned medical group with over 20 primary and specialty care departments, 90 providers, and 325+ clinical and support professionals. Since our founding by 10 physicians in 1949, we have grown and evolved to meet the needs of Boulder County and beyond.

We currently have clinics located in Boulder (2 locations), Louisville, Longmont, and Erie.

Summary:

Boulder Medical Center (BMC) is currently seeking a Clinical Office Operations Lead to join our Operations Team in Boulder This position is benefit eligible working full-time 40 hours per week Monday-Friday, working 6:00 am to 3:00 pm, and will be located at our Broadway location in Boulder (2750 Broadway St Boulder, CO 80304).

Job Perks:
  • Full-time employees are eligible for medical / dental / vision, flexible spending, company-paid life insurance and Short Term Disability (STD) as well as several voluntary benefit options, RTD EcoPass, 401(k), Paid Time Off (PTO) and six (6) paid holidays annually.
  • Experience working in both primary care and specialty care clinics.
Job Duties:
  • Lead and direct the clinical and receptionist assignments for all Float Pool staff
  • Adds scheduled and unscheduled hours (with notes) to the covered staff s' time record inside the payroll system. Ensures that all PTO, bereavement, jury duty hours are accurately recorded for staff who used Float pool coverage for this time off. At the direction of the site manager, makes timesheet corrections and edits so that department codes are accurate for the payroll run. Reviews and approves all timecards ensuring they are complete and accurate by the payroll deadline each pay period.
  • Communicates changing assignments in various forms including texting, phone calls, email, etc.
  • Prepares and distributes weekly Float Pool schedules for the clinical and non-clinical staff. Double checks provider schedules for any changes to hours or days to ensure the published schedules are as accurate as possible. Reaches out to Site Managers and/or staff to help cover when float pool resources are short.
  • Ensures that staff work schedules are appropriate for the effective operation of BMC. Assists in providing daily staffing solutions for all sites.
  • Checks with Float pool personnel to gauge their comfort level within a specific assignment. Assigns them on to a new department once they are proficient. Tracks the completion of orientation checklists for each float pool staff member.
  • Forecasts float coverage for nursing and reception.
  • With direction from the Site Manager approves or denies time off requests based on availability of float coverage. Looks for alternative dates and suggests them where available. Assists Site Managers with potential needs for future coverage by anticipating time off needs based on information given/available. (e.g., notice of FMLA, staff counseling issues, preference for Float personnel, illness, Float personnel preparedness through orientation.).
  • Works with other managers/supervisors to set up and provide staff for employee and patient flu shot clinics, department meetings, quality meetings or any other coverage needs.
  • Communicates and collaborates with Site Managers and Clinical Educator identifying training needs of staff.
  • Establishes and maintains optimal communication, both written and verbal, with staff, administration, and providers.
  • Addresses patient concerns or issues and escalates to site manager as needed.
  • Receives, reviews, works, and maintains daily/weekly reports as deemed appropriate including but not limited to No Show report and Bad Debt reports.
  • Acts as the point of contact if the manager is not on site, escalating requests as appropriate.
  • Collaborating with Clinical Educator on staff coverage and new hire training to ensure sufficient onboarding of new hires.
  • Performs additional tasks and special projects as assigned by site manager.
Experience and Skills
  • Must possess effective communication and people skills to establish and maintain cooperative work relationships with providers and staff.
  • Must be self-directed, highly motivated with strong organizational and problem-solving skills, and work ethic emphasizing tact, diplomacy, flexibility and confidentiality.
  • Must possess knowledge of regulatory standards for compliance.
  • Intermediate proficiency and knowledge with computer systems and programs including but not limited to MS Office software.
  • Must be able to create and interpret a variety of documents and spreadsheets.
  • Must be proficient with physician scheduling software, Electronic Health Record (EHR) software, and payroll /timekeeping system.
Education:
  • High School diploma or equivalent.
  • Some college courses in business or healthcare administration, preferred.
  • A bachelor's degree in a related field, highly desired.
Previous Experience:
  • Relevant medical office lead experience with an emphasis in healthcare staffing preferred.
The starting hourly pay range for this position is commensurate with experience:
  • $22.21 - $27.77/hour (full pay range is $22.21 - $33.32)
Location:
  • Boulder, CO

  • Office Management Lead

    1 week ago

    Boulder, Colorado, United States Boulder Medical Center Full time

    About the JobWe're seeking a motivated and organized individual to fill the role of Clinical Office Operations Lead at Boulder Medical Center (BMC). This full-time position offers a competitive salary range of $22.21 - $33.32 per hour, depending on experience, and comes with a comprehensive benefits package.Key ResponsibilitiesThe ideal candidate will:Manage...

  • Chief Operating Officer

    1 month ago

    Boulder, United States Nomad Internet Full time

    Nomad Internet is seeking a dynamic and results-driven Chief Operating Officer (COO) to oversee and optimize the company’s operations. As a key member of the executive team, the COO will ensure seamless day-to-day operations, drive strategic growth initiatives, and implement processes that elevate efficiency and customer satisfaction across all business...

  • Chief Clinical Research Officer

    2 weeks ago

    Boulder, Colorado, United States Lifelancer Full time

    OverviewCogent Biosciences is a pioneering biotechnology company dedicated to developing innovative treatments for genetically driven diseases. Our focus on rational drug discovery and development enables us to advance precision therapies that address the underlying causes of disease, offering real hope to patients.Salary & BenefitsWe offer a highly...

  • Office Operations Associate

    2 weeks ago

    Boulder, Colorado, United States Planet Pharma Full time

    Planet Pharma is seeking an Office Operations Associate to join our team. As an Administrative Assistant, you will be responsible for providing general administrative support and working on clerical and administrative assignments.This role is ideal for an established and productive individual contributor who can work on routine tasks and make minor...

  • Outpatient Clinics Nurse Manager

    2 weeks ago

    Boulder, United States Clinical Management Consultants Full time

    An exciting new opportunity has just become for an Outpatient Clinics Nurse Manager in Colorado. Come join a team committed to providing exceptional care to the residents of Colorado’s Rocky Mountains. This ever expanding team continues to grow and thrive, the Outpatient Clinics Nurse Manager will have the opportunity to oversee and continue this...

  • Outpatient Clinics Nurse Manager

    3 weeks ago

    Boulder, United States Clinical Management Consultants Full time

    Job DescriptionAn exciting new opportunity has just become for an Outpatient Clinics Nurse Manager in Colorado. Come join a team committed to providing exceptional care to the residents of Colorado’s Rocky Mountains. This ever expanding team continues to grow and thrive, the Outpatient Clinics Nurse Manager will have the opportunity to oversee and continue...

  • Outpatient Clinics Nurse Manager

    6 days ago

    Boulder, United States Clinical Management Consultants Full time

    An exciting new opportunity has just become for an Outpatient Clinics Nurse Manager in Colorado. Come join a team committed to providing exceptional care to the residents of Colorado’s Rocky Mountains. This ever expanding team continues to grow and thrive, the Outpatient Clinics Nurse Manager will have the opportunity to oversee and continue this...

  • Office Operations Coordinator

    2 weeks ago

    Boulder, Colorado, United States FIRST RF Full time

    About the RoleWe are looking for an administrative professional to provide critical support to our team at FIRST RF in Boulder, CO. The successful candidate will have a strong background in office operations and be able to multitask with ease.Key Responsibilities:Manage social media presence, including creating and scheduling posts, responding to comments,...

  • Nomad Internet | Chief Operating Officer | boulder, co

    1 month ago

    boulder, United States Nomad Internet Full time

    Nomad Internet is seeking a dynamic and results-driven Chief Operating Officer (COO) to oversee and optimize the company’s operations. As a key member of the executive team, the COO will ensure seamless day-to-day operations, drive strategic growth initiatives, and implement processes that elevate efficiency and customer satisfaction across all business...

  • Nomad Internet | Chief Operating Officer | boulder, co

    1 month ago

    boulder, United States Nomad Internet Full time

    Nomad Internet is seeking a dynamic and results-driven Chief Operating Officer (COO) to oversee and optimize the company’s operations. As a key member of the executive team, the COO will ensure seamless day-to-day operations, drive strategic growth initiatives, and implement processes that elevate efficiency and customer satisfaction across all business...

  • Oncology Unit Nursing Operations Coordinator

    2 months ago

    Boulder, United States Clinical Management Consultants Full time

    Job DescriptionAn exceptional career opportunity for an Oncology Unit Nursing Operations Coordinator is now available with a prestigious hospital near lively and beautiful Denver!The Oncology Unit Nursing Operations Coordinator will work with a Medical Center that is part of a large and financially stable healthcare system. The Oncology Unit Nursing...

  • Oncology Unit Nursing Operations Coordinator

    2 months ago

    Boulder, United States Clinical Management Consultants Full time

    An exceptional career opportunity for an Oncology Unit Nursing Operations Coordinator is now available with a prestigious hospital near lively and beautiful Denver!The Oncology Unit Nursing Operations Coordinator will work with a Medical Center that is part of a large and financially stable healthcare system. The Oncology Unit Nursing Operations Coordinator...

  • Clinical Services Director

    3 weeks ago

    Boulder, Colorado, United States Boulder Medical Center Full time

    OverviewBoulder Medical Center (BMC) is a leading medical group in Boulder County, dedicated to providing compassionate, high-quality care to our patients and communities. We're seeking a seasoned Clinical Office Operations Lead to join our Operations Team, bringing their expertise in healthcare staffing and management to drive operational...

  • Sales and Operations Lead

    3 weeks ago

    Boulder, Colorado, United States Xponential Fitness Full time

    About the RoleAs a Sales and Operations Lead, you will be responsible for driving sales and operational success at our running studio. You will build relationships with members, generate leads, and manage the front desk team.Estimated Salary: $62,000 - $82,000 per year.Key Responsibilities:• Develop and execute sales strategies to meet studio goals•...

  • Office Manager

    1 month ago

    Boulder, United States Clinica Family Health Full time

    What we offer: Benefits: Medical Dental Vision FSAs/HSAs Accident/Hospital Retirement Plan + other Employee & Family Support Programs Other Perks: Flexible Schedules, 4 weeks of PTO, Paid Holidays, Growth Opportunities/Career Ladders Compensation:Approximately $21.20 - $24.58 per hour. All individual pay rates are calculated based on the candidate's...

  • Office Assistant

    4 months ago

    Boulder, United States TEKsystems Full time

    Job DescriptionJob DescriptionTEKsystems is seeking a Facilities Receptionist (office assitant) to join a large multi-national technology client in Boulder, CO.We are seeking a receptionist who can help with general office and facilities duties – unloading shipments, processing office supply orders, coordinating maintenance service calls for the office,...

  • Retail Store Operations Lead

    3 weeks ago

    Boulder, Colorado, United States Albertsons Co. Full time

    Retail Store Operations Lead Job DescriptionAs a key member of our team, the Retail Store Operations Lead is responsible for ensuring the smooth operation of our retail grocery store during night shifts. This includes providing excellent customer service, overseeing merchandise placement, and leading a team of crew members.

  • Site Operations Manager

    1 week ago

    Boulder, Colorado, United States Clinica Family Health Full time

    About the RoleAt Clinica Family Health, we are seeking an experienced Office Manager to lead our team in providing exceptional patient care. This is a dynamic role that requires strong leadership skills, attention to detail, and excellent communication abilities.Job DescriptionThe Office Manager will be responsible for overseeing daily operations,...

  • Lead Brewery Operations Manager

    1 month ago

    Boulder, Colorado, United States Mountain Sun Pub & Brewery Full time

    MOUNTAIN SUN PUB & BREWERY IS SEEKING AN EXPERIENCED LEAD B brewpub operations professional to join our team.Salary: $60,000 - $80,000 per yearThe Lead Brewery Operations Manager will oversee the day-to-day activities of one of our busy pub locations, ensuring seamless execution of our unique brewery experience. This is an excellent opportunity for a...

  • Office Services Manager

    1 week ago

    Boulder, Colorado, United States Clinica Family Health Full time

    Key ResponsibilitiesThe Office Services Manager will provide leadership and guidance to staff members, ensuring they have the necessary resources and support to perform their duties effectively. Key responsibilities include:Direct supervision of the Clinic Operations Technician and Security Guard(s)Staff development, including coaching, planning, and...