Clinical Operations Manager: Southern Region
1 month ago
Clinical Operations Manager: Southern Region page is loaded
Clinical Operations Manager: Southern Region
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locations
AK - Juneau
time type
Full time
posted on
Posted 3 Days Ago
job requisition id
2023-7756
SEARHC
is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.
Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.
Key Essential Functions and Accountabilities of the Job
Directs administrative, professional, and other
management/supervisory
staff in the planning, development, and implementation of day-to-day clinic operations in rehabilitation services; assists in the development of administrative policies and procedures that enhance the ability of staff to optimally perform their duties; facilitates the development of a local management team that meets on a regular basis; and ensures appropriate communication with staff at all levels. Ensures effective collaboration between themselves and their clinical dyad partner(s).
Functions as the liaison with patients, other SEARHC departments, private health providers, and other organizations. Addresses patient and other consumer concerns; incorporates customer feedback into the development of clinic policies and procedures and planning; and coordinates with local Operations and Medical Leaders to incorporate feedback on clinical services into health care planning.
Implements and monitors objectives consistent with the SEARHC Strategic Health Plan, Key Performance Indicators, Population Health, and The Joint Commission. Utilizes continuous quality improvement tools to address operational issues and adherence to regulatory and accreditation standards. Participates or leads local quality improvement and safety initiatives.
Monitors patient satisfaction and responds quickly to all patient complaints or concerns. Active planning and implementation of processes to improve customer satisfaction.
Optimizes personnel and financial resources, prepares the annual budgets for the clinics in collaboration with clinical dyad partner, local clinic supervisors, finance partners and the Executive Team sponsor, and ensures efficient delivery of health care services within allotted expense budget.
Facilitates staff engagement and development through the proactive identification of training needs, coordinates participation in appropriate Consortium wide training opportunities, identifies and addresses unmet needs through the identification of outside resources or the development and implementation of appropriate activities. Fosters teamwork. Creates and maintains a positive and professional work environment.
Takes a local leading role, and works collaboratively with multiple departments, to continue the transformation of SEARHC rehabilitation services, including improved user skills, utilization and optimization of the EHR, and maximizing use of telehealth opportunities.
Collaborates with community, state-wide, and national programs, agencies, and initiatives to meet the objectives of SEARHC.
Additional Details:
Education, Certifications, and Licenses Required
Bachelor’s degree
Master’s Degree or higher is preferred.
Certification through the American College of Healthcare Executives, Medical Group Management Association, or similar organization is preferred. Experience Required
A minimum of 7 years of experience in clinic management or other health care administration is required with a bachelor’s degree or 3 years with a master’s degree. This experience should include the supervision of professional staff and financial management (includes budget preparation and management).
Bachelor's degree in healthcare related field can be substituted for 3 years of clinic/healthcare administration experience.
Knowledge of
In-depth knowledge of clinic practice management including staffing and clinic organization, scheduling, and patient flow.
Working knowledge of the revenue cycle, facilities management, and other infrastructure areas impacting the clinic.
Knowledge of leadership and management principles
Knowledge of TJC, CMS, HIPAA, and/or other governing body regulations.
Knowledge of liability and risk management principles.
Skills in
Administrative, supervisory, and organizational skills.
Strong oral and written communication skills.
Interpersonal skills including cultural sensitivity.
Negotiation and conflict resolution skills.
Teamwork and collaboration skills.
Change management skills
Ability to
Ability to mediate and resolve conflict.
Ability to provide leadership and foster collaboration.
Ability to recruit and retain qualified staff.
Ability to obtain information quickly and accurately and then synthesize it into a decision.
Ability to develop plans around goals and drive execution and sustainable results
Travel Required
Travel by jet, small plane, and/or ferry may be required.
Position Information:
Work Shift:Exempt .
Pay Range:$50.14 - $68.67
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us
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Clinical Operations Manager: Northern Region
locations
AK - Juneau
time type
Full time
posted on
Posted 2 Days Ago
About Southeast Alaska Regional Health Consortium
We Want You to Join our Team
Southeast Alaska is home to some of the world’s most breathtaking landscapes, proudest Native cultures, and thriving pioneer spirits. SouthEast Alaska Regional Health Consortium (SEARHC) helps to keep it healthy.
Every career with SEARHC comes with a positive work culture, a team with shared values, and competitive benefits. SEARHC offers sign-on bonuses for Registered Nurses, Hot Jobs and Certified Nurses Assistants.
At SEARHC, we are passionate about enhancing the health and wellbeing of our team as well as the communities we serve.
We Embody our Values:
Respect
Cultural Identity
Service
Professionalism
Compassion
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