Member Support Specialist

1 week ago

Chandler, United States VASA Fitness Full time

POSITION DESCRIPTION

POSITION TITLE: Member Experience Specialist (MES)

FLSA STATUS: Hourly

COMPENSATION: Base rate of $14.35 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales

Bilingual Spanish Speakers are encouraged to apply

JOIN OUR TEAM

At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive--embodied by members and team members alike--VASA is a place where lives are changed because of authentic connections made within our supportive community.

BENEFITS

We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships--one for themselves and another to give away--plus 401k options.

  • 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above)
  • 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above)

Come join VASA Fitness and work with a passionate, fun, and united team

We are proud to be a 'Great Place to Work' certified company

PURPOSE

The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym.

DELIVERABLES

  • Demonstrates a genuine, kind attitude when interacting with Guests and Members.
  • Greets guests and members with a smile, eye contact, and courteous tone.
  • Ability to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology.
  • Be familiar with our membership plans, pricing, amenities, add-on options, and class formats.
  • Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training.
  • Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas.
  • Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.

  • Member Support Specialist

    Found in: Careerbuilder One Red US C2 - 1 week ago

    Chandler Az, United States VASA Fitness Full time

    POSITION DESCRIPTION POSITION TITLE: Member Experience Specialist (MES) FLSA STATUS:      Hourly COMPENSATION: Base rate of $14.35 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales!   Bilingual Spanish Speakers are encouraged to apply!   JOIN OUR TEAM   At VASA Fitness, we want to create an uplifting experience...

  • Member Experience Specialist

    Found in: CMP US C2 - 1 week ago

    Chandler, United States VASA Fitness Full time

    POSITION DESCRIPTION POSITION TITLE: Member Experience Specialist (MES) FLSA STATUS:      Hourly COMPENSATION: Base rate of $14.35 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales!   Bilingual Spanish Speakers are encouraged to apply!   JOIN OUR TEAM   At VASA Fitness, we want to create an uplifting experience...

  • Member Experience Specialist

    13 hours ago

    Chandler Az, United States VASA Fitness Full time

    POSITION DESCRIPTION POSITION TITLE: Member Experience Specialist (MES) FLSA STATUS:      Hourly COMPENSATION: Base rate of $14.35 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales!   Bilingual Spanish Speakers are encouraged to apply!   JOIN OUR TEAM   At VASA Fitness, we want to create an uplifting experience...

  • Helpdesk Support Specialist

    1 week ago

    Chandler, United States StrongMind Full time

    ** Helpdesk Support Specialist** **Job Category****:** Partner Success **Requisition Number****:** PARTN001679 Showing 1 location **Job Details** **Description** **About You** Your colleagues describe you as energetic, thoughtful, and customer focused. You are a fast learner, can multi-task, and prioritize responsibilities while maintaining a high level of...

  • Sales Support Specialist/ Marketing Assistant

    1 week ago

    Chandler, United States Wireless Guardian, Inc. Full time

    Wireless Guardian is looking to hire a full-time Sales Support Specialists that also has experience working with advertising and marketing departments. The Sales Support Specialist will directly support the Vice President of Sales, Vice President of Channel Sales, and other Wireless Guardian executives. Day-to-day responsibilities include, but not limited...

  • Collections/Account Resolution Specialist

    Found in: Appcast US C2 - 2 days ago

    Chandler, United States First Credit Union Full time

    COLLECTIONS/ACCOUNT RESOLUTION SPECIALIST AZ CENTRAL TOP COMPANIES TO WORK FOR IN ARIZONA 2023! First Credit Union was established in 1929 with the proud distinction as Arizona’s “first” credit union. Since then, we’ve been dedicated to delivering quality products and services that help our members achieve financial success. If you...

  • Aab Onboarding Specialist

    1 week ago

    Chandler, United States Western Alliance Bank Full time

    Job Title: AAB Onboarding Specialist **Location**: AZ - Chandler 3033 What you'll do: What we are looking for: - The Onboarding Specialist actively participates and helps design AAB Ops procedures, staying focused on process improvement initiatives in order to ensure alignment with what is communicated to customers and the daily experience of our clients...

  • Account Resolution Specialist/collections

    1 week ago

    Chandler, United States First Credit Union Full time

    **_ACCOUNT RESOLUTION SPECIALIST/COLLECTIONS_** **_ AZ CENTRAL TOP COMPANIES TO WORK FOR IN ARIZONA 2023!_** As Account Resolution Specialist your primary responsibility will be outbound contact for payment reminders to members. Confers with member by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit...

  • Fraud Specialist 1

    5 days ago

    Chandler, United States Western Alliance Bank Full time

    The Support Specialist will collaborate with customers, educating them on how to reduce the risk of fraud that could negatively impact their business and result in monetary loss to customers and the bank. The Support Specialist will collaborate with Fraud, Support Specialist, Specialist, Monitoring, Relationship Banker, Banking, Healthcare, Systems

  • Desktop Support Technician_Chandler

    1 week ago

    Chandler, United States Red Knight Solutions, LLC Full time

    Job Description Job Description Red Knight Solutions is currently seeking a Desktop Support Specialist in Green River, WY.This is a long-term potential CTH opportunity. The pay will be $18.00(W2) . The conversion is typically around 6 months.Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach...

  • Desktop Support Technician_Chandler

    2 weeks ago

    Chandler, United States Red Knight Solutions, LLC Full time

    Job DescriptionJob DescriptionRed Knight Solutions is currently seeking a Desktop Support Specialist in Green River, WY.This is a long-term potential CTH opportunity. The pay will be $18.00(W2). The conversion is typically around 6 months.Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach...

  • Technical Support Specialist

    4 days ago

    Chandler, United States Visionaire Partners Full time

    Technical Support Analyst This is a new opportunity for a Technical Support Analyst / Help Desk Analyst to join a dynamic company. RESPONSIBILITIES: 70% of your time will be spent providing technical support on hardware, software, and basic network support, including PCs, Laptops, printers, Windows, O365, and MS Office in a manufacturing environment 30% of...

  • Technical Support Specialist

    7 days ago

    Chandler, United States Visionaire Partners Full time

    Technical Support Analyst This is a new opportunity for a Technical Support Analyst / Help Desk Analyst to join a dynamic company. RESPONSIBILITIES: 70% of your time will be spent providing technical support on hardware, software, and basic network support, including PCs, Laptops, printers, Windows, O365, and MS Office in a manufacturing environment 30%...

  • Fraud Specialist 1

    1 week ago

    Chandler, United States Western Alliance Bank Full time

    Job Title: Fraud Specialist 1 **Location**: AZ - Chandler 3075 What you'll do: The Support Specialist will collaborate with customers, educating them on how to reduce the risk of fraud that could negatively impact their business and result in monetary loss to customers and the bank. The Support Specialist will collaborate with impacted customers, AAB...

  • AAB Onboarding Specialist

    6 days ago

    Chandler, United States Western Alliance Bank Full time

    Responsible at a divisional level for all aspects relating to technical support and product sales/support related to onboarding new clients. A high level of technical and product knowledge of AAB systems and the various accounting software used by ou Specialist, Relationship Banker, Onboarding, Technical Support, Operations, Customer Service, Business...

  • Field Support Sales Rep

    1 week ago

    Chandler, United States Industrial Supply Full time

    Job DescriptionJob DescriptionTitle:Field Support Sales RepresentativeDepartment:VMIReports to:VMI Specialist or Branch LeadJob Summary:We are seeking a highly motivated and organized individual to join our team as a Field Sales Representative. In this role, you will be responsible for managing inventory and sales of consumable products, while also...

  • Operations Support Analyst

    Found in: Appcast US C2 - 1 week ago

    Chandler, United States Planet Forward Full time

    The operations support specialist is responsible for providing support to the section lead through information accumulation, data entry, analysis and problem-solving for work planning and control.How will you contribute to the team?Process purchase orders and change requests in SAP following standard operating proceduresProvide status updates for change...

  • Operations Support Analyst

    2 weeks ago

    Chandler, United States Planet Forward Full time

    The operations support specialist is responsible for providing support to the section lead through information accumulation, data entry, analysis and problem-solving for work planning and control.How will you contribute to the team?Process purchase orders and change requests in SAP following standard operating proceduresProvide status updates for change...

  • Operations Support Analyst

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    Chandler, United States Planet Forward Full time

    The operations support specialist is responsible for providing support to the section lead through information accumulation, data entry, analysis and problem-solving for work planning and control.How will you contribute to the team?Process purchase orders and change requests in SAP following standard operating proceduresProvide status updates for change...

  • Safety & Security Specialist - Caritas Christian Classical Academy

    1 week ago

    Chandler, United States Christian Career Fit Full time

    Job DescriptionJob DescriptionPosition: Safety & Security Specialist, Grammar School CampusPurpose: The Safety & Security Specialist leads the implementation and provides ongoing management of Caritas Academy’s safety and security policies and procedures. This role provides support to the educational process with specific responsibilities for the safety...