Member Experience Specialist

3 weeks ago

Chandler Az, United States VASA Fitness Full time

POSITION DESCRIPTION

POSITION TITLE: Member Experience Specialist (MES)

FLSA STATUS:      Hourly

COMPENSATION: Base rate of $14.35 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales

 

Bilingual Spanish Speakers are encouraged to apply

 

JOIN OUR TEAM

 

At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive--embodied by members and team members alike--VASA is a place where lives are changed because of authentic connections made within our supportive community.

BENEFITS

We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships--one for themselves and another to give away--plus 401k options.

  • 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above)
  • 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above)

Come join VASA Fitness and work with a passionate, fun, and united team

We are proud to be a 'Great Place to Work' certified company

PURPOSE

 

The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym.

 

DELIVERABLES

  • Demonstrates a genuine, kind attitude when interacting with Guests and Members.
  • Greets guests and members with a smile, eye contact, and courteous tone.
  • Ability to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology.
  • Be familiar with our membership plans, pricing, amenities, add-on options, and class formats.
  • Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training.
  • Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas.
  • Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.

  • Customer Experience Specialist

    3 days ago

    Chandler, United States Alta Gilbert Full time

    Job DescriptionJob DescriptionDescription:Job Title: Customer Experience Specialist (CES)Reports to: General Manager Location: Alta Boulders - Chandler Job Type: Part-time (options for full-time) About ALTA Boulders:At Alta, we are passionate about providing an exceptional climbing experience for enthusiasts of all levels. Our facility offers top-notch...

  • Member Support Specialist

    2 weeks ago

    Phoenix, AZ, United States VASA Fitness Full time

    POSITION DESCRIPTION POSITION TITLE : Member Experience Specialist (MES) FLSA STATUS : Hourly COMPENSATION : Base rate of $14.35 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales!  JOIN OUR TEAM   At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and...

  • Digital Experiences Specialist

    2 days ago

    Chandler, United States Boundless Learning Full time

    At Boundless Learning, we are empowering our partners to deliver exceptional experiences that expand opportunities for learners around the world. We put learner success at the heart of everything we do, empowering our partners to deliver personalized, learner-centric experiences that boost access and create economic mobility. At Boundless Learning you'll...

  • Member Support Specialist

    4 weeks ago

    Phoenix East Thunderbird AZ, United States VASA Fitness Full time

    POSITION DESCRIPTION POSITION TITLE: Member Experience Specialist (MES) COMPENSATION: Base rate of $14.35 per hour, plus $2- $4 commission eligibility for memberships and personal training sales!   JOIN OUR TEAM   At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation...

  • Account Resolution Specialist/collections

    4 weeks ago

    Chandler, United States First Credit Union Full time

    **_ACCOUNT RESOLUTION SPECIALIST/COLLECTIONS_** **_ AZ CENTRAL TOP COMPANIES TO WORK FOR IN ARIZONA 2023!_** As Account Resolution Specialist your primary responsibility will be outbound contact for payment reminders to members. Confers with member by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit...

  • HVAC Service Specialist

    14 hours ago

    Chandler, United States RPG LLC Full time

    Join Us as an HVAC Service Specialist in Tempe, AZ!Exciting Opportunity:Ready to advance your HVAC career? We're searching for an experienced HVAC Service Specialist to join us in Tempe, AZ. With competitive pay, a sign-on bonus, and full benefits, this opportunity is too good to pass up!About Us:Join a leading HVAC service provider dedicated to creating...

  • Release of Information Specialist

    2 weeks ago

    Chandler, United States Robert Half Full time

    Job Description:Robert Half is partnering with a prestigious Fortune 500 healthcare client to fulfill an essential role within their organization. We are seeking a diligent and attentive Release of Information Specialist to join our healthcare client's dynamic team. This role is crucial for managing the release of information requests efficiently and in...

  • Release of Information Specialist

    2 weeks ago

    Chandler, United States Robert Half Full time

    Job Description:Robert Half is partnering with a prestigious Fortune 500 healthcare client to fulfill an essential role within their organization. We are seeking a diligent and attentive Release of Information Specialist to join our healthcare client's dynamic team. This role is crucial for managing the release of information requests efficiently and in...

  • Release of Information Specialist

    2 weeks ago

    Chandler, United States Robert Half Full time

    Job Description:Robert Half is partnering with a prestigious Fortune 500 healthcare client to fulfill an essential role within their organization. We are seeking a diligent and attentive Release of Information Specialist to join our healthcare client's dynamic team. This role is crucial for managing the release of information requests efficiently and in...

  • Equipment Rental-Crew Member

    3 days ago

    Chandler, United States Capital Pump & Equipment Full time

    Job DescriptionJob DescriptionJOB DESCRIPTION Equipment Rental CREW MEMBERJoin Our Team!Are you seeking an entrepreneurial, empowering workplace that allows you to:Develop a career trackLeverage your current skills while developing new skillsWork with an incredible team of peopleCapital Pump & Equipment strives to be the customer's first choice in when...

  • Medical Collection Specialist

    4 weeks ago

    Chandler, United States Arizona Specialty Surgery Center ( 11108) Full time

    DESCRIPTION We are looking for a motivated performer to join our Business Office team as a Collections Specialist, with an extensive knowledge of claims reimbursement and collection efforts for Managed Care, Medicare, Medicaid, Workers Comp, Commercial plans, etc. We are looking for a top performer with an extensive knowledge of billing, collections and...

  • Safety & Security Specialist - Caritas Christian Classical Academy

    4 weeks ago

    Chandler, United States Christian Career Fit Full time

    Job DescriptionJob DescriptionPosition: Safety & Security Specialist, Grammar School CampusPurpose: The Safety & Security Specialist leads the implementation and provides ongoing management of Caritas Academy’s safety and security policies and procedures. This role provides support to the educational process with specific responsibilities for the safety...

  • Billing Specialist

    1 day ago

    Chandler, United States Ports America Full time

    At Ports America the Billing Specialist, working under minimal direction will be responsible for the accurate and timely entry, review, and distribution of customer invoices. The Billing Specialist is capable of handling multiple customer accounts with a high level of complexity for one or more operating sites. Essential Duties: * Prepares customer invoices...

  • Sign Production Specialist

    4 weeks ago

    Chandler, United States FastSigns Full time

    FASTSIGNS #161001 is hiring for a full-time Sign Production Specialist to join our team!Benefits/Perks:Competitive PayPaid Vacation and Holiday Performance Bonus Ongoing Training OpportunitiesA Successful FASTSIGNS Sign Production Specialist Will:Follow a layout to place computer-cut vinyl or full-color graphic image(s) on a predetermined substrate or...

  • Senior Payroll Specialist

    2 days ago

    Chandler, United States Vensure Employer Services Full time

    About Us Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over...

  • Math Specialist

    1 month ago

    Chandler, United States Chandler USD 80 Full time

    **CHANDLER UNIFIED SCHOOL DISTRICT** **JOB DESCRIPTION** **CLASSIFICATION: CERTIFIED** **JOB TITLE: MATH SPECIALIST** **SALARY RANGE: CERTIFIED SALARY SCHEDULE** **Job Goal** Math interventionists provide support to classroom teachers, administrators and students through modeling, collaborative planning, observing, coaching, team teaching, resource...

  • Reading Specialist 24/25 Sy

    2 weeks ago

    Chandler, United States Chandler USD 80 Full time

    **Chandler Unified School District** **CLASSIFICATION: CERTIFIED** **JOB TITLE: READING SPECIALIST** **SALARY** RANGE**: CERTIFIED SALARY SCHEDULE** **General Description** Reading specialists (interventionists) provide support to classroom teachers, administrators and students through modeling, collaborative planning, observing, coaching, team...

  • Sign Production Specialist

    5 days ago

    Chandler, United States FastSigns Full time

    FASTSIGNS #161001 is hiring for a full-time Sign Production Specialist to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holiday Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Sign Production Specialist Will: Follow a layout to place computer-cut vinyl or full-color graphic image(s) on a predetermined substrate...

  • Workers' Compensation Claims Specialist

    5 hours ago

    Chandler, United States Vensure Employer Services Full time

    Job DescriptionJob DescriptionPosition SummaryWorkers' Compensation Claims Specialist will service our Executive-level clients worker's compensation claims with minimal supervision. This role requires that the Specialist monitor their assigned employers' workers' compensation claims, from inception thru closure, to ensure that all salient...

  • Barista (Internal and GRIC Members Only)

    3 weeks ago

    Chandler, United States Gila River Resorts & Casinos Full time

    Closing Date: May 2, 2024 at 5:00 PM Pay Rate: $18.00 Essential Duties and Responsibilities * Promotes and provides excellent guest service experiences to both internal and external guests. * Prepares or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas. * Clean or sanitize work areas, utensils, or equipment. * Answers...