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Multifamily Portfolio Manager

2 months ago


Jacksonville, United States BGSF, Property Management Full time

Job Description

Job Description

Position Purpose: Portfolio Manager Address needs of owners and tenants of properties in assigned area. General Duties and Responsibilities: • Provide day-to-day support to property owners by answering questions related to owner statements, ledgers, late fees, tenant violations, payment plans, etc. • Conduct regular calls with owners regarding their properties • Oversee the day-to-day management of properties including, but not limited to, rent collection, evictions, lease renewals, move in & move out processes, submitting and processing account adjustments, and delinquency calls • Negotiate lease terms and facilitate timely lease renewals • Ensure all appropriate notices are posted at properties and that all Section 8 and HUD regulations are adhered to • Coordinate with HOA, when applicable, regarding posting notices and regulation compliance • Inspect newly constructed units and create punchlists for the Construction Team to complete before unit deemed ready to rent • Inspect vacated units to verify they are ready to become available for a new tenant to lease • Communicate with Construction, Maintenance, Warranty and Turnover teams, vendors, tenants, and owners regarding open work orders • File and track insurance claims when necessary in coordination with Maintenance Team • Produce and distribute reports as needed • Maintain records related to each property per company policies and procedures • Other duties as assigned Qualifications: • Experience in property management or the property management industry preferred • Experience using PropertyWare or similar property management software • High-school diploma or equivalent • Must be customer service oriented • Possess excellent writing and speaking skills • Must be highly organized, efficient and able to properly prioritize multiple tasks • Possess a professional appearance and a polite demeanor appropriate for a representative of the company • Able to develop and maintain effective and cooperative working relationships with others • Proficiency in Microsoft Office Suite • Possess reliable personal transportation, a valid driver’s license, and acceptable driving record • Able to prove coverage of at least the state required minimum of auto liability insurance • Maintain an exemplary record of attendance and punctuality • Able to perform the essential functions of the position, with or without a reasonable

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