Public Sector Operations Specialist

1 month ago


Sterling, United States DHL Global Forwarding Full time

Title: Public Sector Control Tower Operations Specialist Location: Sterling, Virginia (IAD/DCA Station) DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. As Public Sector Control Tower Operations Specialist , you will be responsible for the movement of our Gov. & Defense customer's Air / Ocean Export & Import shipments. You will be the main point of contact for coordination between customer's shipment exports & Imports, customs brokers, and shipping carriers, and coordination with the network offices. This position will be based at our IAD Station, located in Sterling Virginia. Key Responsibilities: Completes coordination between all applicable parties for all Air / Ocean Export & Import shipments for our customers; ensures timely bookings with airline on customer behalf. Prepares export documentation, including entry into CW1 Air/Ocean, in accordance to country requirements as well as the preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, Airway Bill/BL and any other documents required by the customer. Compliant filing of AES (automated electronic system) export customs. Responsible for timely completion of export/Import documents and coordinate with both customer and/or warehouse for timely delivery of cargo. Communicates regularly with customer in regards to customer's shipment status as well as continuous communication with overseas to meet delivery commitments; follow-up with airline to monitor and track departure and arrival information and updates. Ensures invoicing of rendered services is completed accurately and in a timeframe consistent with company policy. Ensure customer profiles are accurate and updated. Skills / Requirements: Must have previous air or Ocean experience in a logistics/freight forwarding industry. Both Air / Ocean knowledge are plus. Must have previous ITAR / Gov. & Defense shipment knowledge. Exceptional customer service skills. Detail oriented and strong follow-up skills. Proficient with Microsoft office (Word, Excel, Outlook). CW1 Air / Cargo Wise systems knowledge is a plus. Benefits: (All non-union employees) Total Compensation Package: We offer a competitive base salary. 401(k) with a match: Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement. Stock Purchase Plan: Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group's success as shareholders. Medical: We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs. Vision: Optional coverage for eye exams, frames, and contact lenses. Dental: Optional coverage for preventative, major, and basic dental services. Holiday / Paid Time Off: The company provides paid time off for 7 major holidays each calendar year (New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day), plus 8 floating holidays, and accrued vacation days. Why join DHL Global Forwarding? It means that when you partner with DHL Global Forwarding you're working with an ethical and socially responsible company. We believe that when people love to come to work, they give more, try harder for their Customers, and are proud of the service they give. And that's why external organizations have granted us different accolades for our people practices. DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Work Authorization: DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role. #J-18808-Ljbffr



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