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Call Center Agent

3 months ago

Stamford, United States Medix Full time
#Hiring #CustomerService #CallCenter #MedicalScheduling #HiringHealthcare #OpenToWork

PURPOSE: Serves as initial point of contact through our call center to register all new patients and direct current patients - utilizing skills of tact, compassion, and confidentiality in a professional manner.

ACCOUNTABILITIES:
  • Manage calls from patients requiring medical care and provide / gather information needed
  • Take electronic messages and convey information to respective medical care providers
  • Screen and transfer calls to the appropriate person/department
  • Assign pending documents into a patient's chart within the EMR system
  • Provide excellent customer service
  • Other duties as assigned by managers and leads


#Hiring #CustomerService #CallCenter #MedicalScheduling #HiringHealthcare #OpenToWork