Training and Development Specialist

4 months ago

Greenville, United States Crossroads Treatment Center Full time
Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Crossroads is a leading addiction treatment provider of outpatient medication-assisted treatment (MAT). We treat patients with opioid use disorder (OUD) using medications such as methadone and suboxone/ buprenorphine. We pride ourselves in supporting our patients' medical and personal recoveries from substance use disorder. Starting our fight against the opioid addiction crisis in 2005, Crossroads has remained physician led and patient focused as we've grown to 100+ clinics across nine states. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.

Day in the Life of a Training and Development Specialist
  • Travel to clinic locations to provide onsite training and support for new and existing team members at OTP and OBOT locations, maintaining appropriate documentation of travel and training provided.
  • Recommend clinic staff for training events, including identifying workshop/training topics.
  • Participate in weekly meetings with the Training team to review and discuss training needs, initiatives, and the new hire orientation process.
  • Assist with quarterly Program Director/Supervisor bootcamps and lead training sessions.
  • Implement training initiatives, transition plans, and new policies at the clinic level in OBOT and OTP locations, assisting clinic leadership with workflow suggestions as needed.
  • Develop training materials needed at the clinic level and assist with large-scale implementation.
  • Review compliance findings and Plans of Correction to identify opportunities for staff education and additional training needs.
  • Devise and implement aspects of acquisition transition training and provide training at the clinic level in accordance with that plan.
  • Assist with quarterly Train the Trainer events with designated field staff who participate in training new team members, Program Directors, Regional Directors, etc., at the direction of the Director of Training and Special Projects.
  • Maintain a record of trainings conducted, materials provided, needs assessed, and other observations from interactions with clinic staff.
  • Collaborate with other departments and support the Field Support Office with specific training needs to be implemented to the field team.
  • Create workflows to streamline training processes and enhance operational efficiency.
  • Perform other training activities and duties as directed by the Director of Training and Special Projects.
Education and Licensure Requirements
  • Bachelor's degree preferred but not required.
  • Proficient in Microsoft Excel, including advanced graphing and data visualization techniques.
  • Skilled in developing and optimizing workflows, PowerPoint development, and highly competent in general computer usage and software applications.
Hours, Schedule and Travel
  • Center travel is required monthly
  • Monday-Friday; (Schedules will be discussed but can reflect as the following) 4:30am-12:00pm/8:00am-4:00pm
Position Benefits
  • Medical, Dental, and Vision Insurance
  • PTO
  • Variety of 401K options including a match program with no vesture period
  • Annual Continuing Education Allowance (in related field)
  • Life Insurance
  • Short/Long Term Disability
  • Paid maternity/paternity leave
  • Mental Health Day
  • Calm subscription for all employees

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