Sales & Customer Service Associate

2 months ago


Hoffman Estates, United States Massage Envy Franchising, LLC Full time

Overview Where Better Careers Begin

Massage Envy Hoffman Estates - 2652 N Sutton Rd Hoffman Estates, IL 60192

Do you have a passion for helping others?

At the Massage Envy franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

Competitive base pay of

$14 - $17/ hour

plus bonuses and commissions

Employer-contributed

healthcare

for full-time employees

Matching

401(k)

Paid time off for full-time employees

Employee

referral bonus

program

Employee Assistance Program

A

flexible schedule

for a better work/life balance

In-depth product and service

training

A

free

massage, skincare or stretch service each month

Discounts on

all products

Qualified Candidates:

Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)

Are critical thinkers with excellent math and computer skills and the ability to multitask

Have great people skills and can establish positive relationships with guests

Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

Provide outstanding customer service and help everyone feel valued and understood

Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations

Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions

Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

Trained leadership that is invested in YOUR success

Award programs (like Sales Associate of the Year)

A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you

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