Presales Solutions Consultant, IFS Ultimo

2 months ago

Itasca, United States Industrial and Financial Systems Full time

As a Pre Sales Consultant, you will be expected to work alongside the Sales teams and the Business Architects to understand prospect and customer business and functional objectives, along with the “As-is” and “To-be” state of the organization in order to provide a functional product solution and demonstrate it back where required. Through the support of the Industry specialists and Business Value Engineering you will enable the customer first approach of IFS Ultimo ensuring the understanding and delivery of the value and technical solution customers expect. Pre Sales Consultants are responsible for leading workshop and discovery engagements with clients, understanding the business process and value drivers and translating this into customer facing presentations to support the IFS Ultimo sales effort. Participate in internal and customer/prospect facing product presentations and demonstrations. Facilitate and document prospect and customer discovery sessions to uncover business processes and functional requirements. Provide answers to technical questions in a Request for Information (RFI) or a Request for Proposal (RFP). Support with technical qualification of sales opportunities. Gain the knowledge of specific IFS Ultimo products and services. Support and build custom demonstrations aligned with customers’/prospect key business initiatives. Ensure the successful delivery of Proof of Value tied to the customers’ success criteria and business initiatives. Translate technical and business requirements into a customer focused value-centric solution. Work within teams with the ability to adopt a leadership role where necessary Maintain a high degree of knowledge of all products and services including roadmaps and regular liaison with Product Management. Use the knowledge and/or the understanding of the major customers’ requirement to provide and/or propose commercially and viable product/solution improvement feedbacks of large and complex customer requirements – involving senior management where needed Work with Enterprise level prospects and clients and be prepared to question them to cover a complete architecture, including integration of IFS Ultimo into a wider environment Understand and demonstrate the key metrics, KPI’s and business drivers for the IFS Ultimo Industries. Working with the sales organisation to address technical needs for the customers Maintain knowledge of and follow the IFS Ultimo Customer Engagement processes Ensure discipline of excellence and passion to every customer engagement Support at external and internal customer facing events Use the knowledge and/or the understanding of the major customers’ requirement to provide and/or propose commercially and viable product/solution improvement feedback. Qualifications

University degree, equivalent professional qualifications or appropriate experience Deep experience of solution development, presenting software applications and business process mapping at a senior level A comprehensive understanding of business practices within relevant industries Experience of working with Enterprise Asset Management software or equivalent Fluency in English (verbal and written) A willingness to travel – nationally and internationally as required Experience in developing business process strategy and enterprise architecture A Pre Sales Consultant would be expected to have a very good understanding of the following areas: Experience in Enterprise Asset Management Project management in asset intensive industries. Developing solutions to deliver customer facing demonstrations and presentations focused on the key IFS and customer value messaging. End-to-end business process and business practices including process and solution mapping. Knowledge of IFS products and processes, with a focus on the IFS Ultimo processes related to your areas of industry expertise. Commitment to self-learning and regular training. Live the IFS Ultimo Values.

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